I just left a negative review for a Subway in Basehor that I was at today, so I thought I should also leave a positive one for this Subway, that I've been to multiple times before, that has always been a positive experience! There's a really nice lady that works there - I think her name was Diane or Diana. She is really efficient and great at her job. And also every time I've been to this location, the all the employees were always great!
How does a person come 5 minutes after me while I am sitting in drive through and received his food faster than I did. I had to go in to get my food. What in the world are yโall doing!!!? I had 2 footlongs.
Food: 2
Service: 1
m Sam
This place is absolutely THE WORST subway in the area, WHAT A JOKE. I went in to order my food & the lady was there didn't even acknowledge me & just totally ignored the fact that there is a customer just walked in, I guess she was busy listening to something more important with her airpods. Then, after 10 mins of waiting .. The guy came in from inside with (an awful/unwilling to help) attitude & just looked at me like "what do u want" .. Throughout the whole order, he was giving me a terrible looks and wanted to be done with the order as quick as possible. Subway & management both need to take a hard look at this location otherwise they will keep losing customers which what clearly the employees over there are trying to accomplish !!
Atmosphere: 1
Food: 1
Service: 1
Chris Downing
We got 2 chicken bacon ranch foot longs on white bread. Sandwiches were very good. Love them toasted. The lettuce was sketchy but the cucumbers were fire. Only complaint is $35 for 2 sandwiches 1 bag of chips and a drink. But that's how it is right now!
Atmosphere: 5
Food: 5
Service: 5
Grant Luckenbill
Terribly staffed location. Always just 1 person in there working. Don't bother with the drive thru. The employees ignore it completely hoping you'll drive away. I don't blame them if they are in there by themselves.
Atmosphere: 1
Food: 3
Service: 1
shane trueblood
Usually pretty good, but today not so much. Old bread, no cookies, and slow service. Guess Iโll have to start going to the other Subway in Blue Springs.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Cookies
Ben Brockhoff
This location needs shut down, what a joke. Sit in drive thru forever to find out they are assisting walk ins only because they don't feel like assisting both walk ins and drive thru. Management doesn't care, ownership doesn't care, why bother?!
Carrie Maier
Just came out of there stood there 30 minutes no acknowledgment then when I finally got fed up walked out the boy that's working here says oh I'm sorry don't come here smells like mildew bad place go to the other
Picked a bad day to go... ran outta turkey real quick
Atmosphere: 3
Food: 4
Service: 3
Mr. H.
Picked a bad day to go... ran outta turkey real quick
Atmosphere: 3
Food: 4
Service: 3
Jesse Drum
This is the worst customer service I have ever had. Today I walked into the door the staff looked at me and didn't acknowledge or speak to me. I stood at the end of the counter to order my food and still the staff didn't acknowledge me. After some time of this I turned to leave and then the staff decided I was important enough to stop theconversation and tell me they would be with me in a few moments. No, your busy was my reply as I exited the store. This is the second time I have been into this subway and both times the staff seems to be to busy talking and playing games to wait on customers. I will not return to Subway.
Service: 1
Caronna Stigger
Slow service. Even when the parking lot is empty and there are no cars in the drive thru. The default phrase isโฆ. Iโll be with you in just a momentโฆ. Who knows what on earth is going on during that time. Iโm disappointed that this Blue Springs restaurant has so many negative reviews, and nothing seems to change. This store truly needs to be REFRESHED.
Kristi S
Worst experience I've ever had at a subway, I've spent quite a lot of time at a local subway as I had a family member that worked for subway. Charged me $16 for a protein bowl, chips, and a drink, which is corporate issue in my opinion, but 2 employees were working, one was walking around doing nothing, being a lazy, while the other was helping customers with a line out the door. The other one that wasn't helping customers in the store was asked to help check me out. I knew this was going to go south quickly when I was handed my food without a bag after letting them know it was to go. I also had to repeat I needed a drink. Chips were stale. Payment was also completely messed upm i almost left without my food when they wouldnt take my cash payment. I hope management looks into this for real, not cool for the other employees or customers.
I just left a negative review for a Subway in Basehor that I was at today, so I thought I should also leave a positive one for this Subway, that I've been to multiple times before, that has always been a positive experience! There's a really nice lady that works there - I think her name was Diane or Diana. She is really efficient and great at her job. And also every time I've been to this location, the all the employees were always great!
๐ ๐ฉ๐ฅ๐๐๐ ๐ญ๐จ ๐ ๐๐ญ ๐๐๐ฅ๐ข๐๐ข๐จ๐ฎ๐ฌ ๐ก๐๐๐ฅ๐ญ๐ก๐ฒ ๐๐จ๐จ๐
The ladies here always do a great job!
Atmosphere: 5
Food: 5
Service: 5
How does a person come 5 minutes after me while I am sitting in drive through and received his food faster than I did. I had to go in to get my food. What in the world are yโall doing!!!? I had 2 footlongs.
Food: 2
Service: 1
This place is absolutely THE WORST subway in the area, WHAT A JOKE. I went in to order my food & the lady was there didn't even acknowledge me & just totally ignored the fact that there is a customer just walked in, I guess she was busy listening to something more important with her airpods. Then, after 10 mins of waiting .. The guy came in from inside with (an awful/unwilling to help) attitude & just looked at me like "what do u want" .. Throughout the whole order, he was giving me a terrible looks and wanted to be done with the order as quick as possible. Subway & management both need to take a hard look at this location otherwise they will keep losing customers which what clearly the employees over there are trying to accomplish !!
Atmosphere: 1
Food: 1
Service: 1
We got 2 chicken bacon ranch foot longs on white bread. Sandwiches were very good. Love them toasted. The lettuce was sketchy but the cucumbers were fire. Only complaint is $35 for 2 sandwiches 1 bag of chips and a drink. But that's how it is right now!
Atmosphere: 5
Food: 5
Service: 5
Terribly staffed location. Always just 1 person in there working. Don't bother with the drive thru. The employees ignore it completely hoping you'll drive away. I don't blame them if they are in there by themselves.
Atmosphere: 1
Food: 3
Service: 1
Usually pretty good, but today not so much. Old bread, no cookies, and slow service. Guess Iโll have to start going to the other Subway in Blue Springs.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Cookies
This location needs shut down, what a joke. Sit in drive thru forever to find out they are assisting walk ins only because they don't feel like assisting both walk ins and drive thru. Management doesn't care, ownership doesn't care, why bother?!
Just came out of there stood there 30 minutes no acknowledgment then when I finally got fed up walked out the boy that's working here says oh I'm sorry don't come here smells like mildew bad place go to the other
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Picked a bad day to go... ran outta turkey real quick
Atmosphere: 3
Food: 4
Service: 3
Picked a bad day to go... ran outta turkey real quick
Atmosphere: 3
Food: 4
Service: 3
This is the worst customer service I have ever had. Today I walked into the door the staff looked at me and didn't acknowledge or speak to me. I stood at the end of the counter to order my food and still the staff didn't acknowledge me. After some time of this I turned to leave and then the staff decided I was important enough to stop theconversation and tell me they would be with me in a few moments. No, your busy was my reply as I exited the store. This is the second time I have been into this subway and both times the staff seems to be to busy talking and playing games to wait on customers. I will not return to Subway.
Service: 1
Slow service. Even when the parking lot is empty and there are no cars in the drive thru. The default phrase isโฆ. Iโll be with you in just a momentโฆ. Who knows what on earth is going on during that time. Iโm disappointed that this Blue Springs restaurant has so many negative reviews, and nothing seems to change. This store truly needs to be REFRESHED.
Worst experience I've ever had at a subway, I've spent quite a lot of time at a local subway as I had a family member that worked for subway. Charged me $16 for a protein bowl, chips, and a drink, which is corporate issue in my opinion, but 2 employees were working, one was walking around doing nothing, being a lazy, while the other was helping customers with a line out the door. The other one that wasn't helping customers in the store was asked to help check me out. I knew this was going to go south quickly when I was handed my food without a bag after letting them know it was to go. I also had to repeat I needed a drink. Chips were stale. Payment was also completely messed upm i almost left without my food when they wouldnt take my cash payment. I hope management looks into this for real, not cool for the other employees or customers.
Loading...