Came into restaurant to get ice cream. We weren't greeted by staff. I told staff what I'd like and he just stared at me. Then told him again after other in my party started to order. Was told they were out of butter pecan yet was in the to go freezer as pictured. I ordered a cone and the ice cream fell all over the place and the bottom of the cone which also started leaking. Had a mess everywhere!
Aaron Pfeiffer
Best peanut butter cup sundae ever!! Great vacation snack. Thank you ladies!!!
Kevin Bowman
Was it awesome place?Great prices awesome ice cream inside Dunkin' Donuts.Just a great overall experience for family
Sara Bouse
Outstanding customer service!
Ellie The Songbird
I've only came here a couple times but I've never been disappointed! They give you really good portions at good prices! And they have good rewards!
Stephen Cameron
What ice cream shop closes at 7pm in a tourist town? lol. Disappointed
Gary Bierman
they didn't have bananas for my banana split
Kathryn Wallentine
1st we get very slow service for ice cream, no one else in there. Then 6 gals came in and got in line and we had to stand in line behind them for 15 minutes waiting to pay while the ice cream melted a d di not enjoy standing in line to eat my purchase waiting to pay. Pretty bad system they have.
Atmosphere: 2
Food: 1
Service: 1
Cheyenne Scott
Ice cream was unavailable 20 minutes before close. Told her all we wanted was ice cream and left the order window to see her walking to the window to flip my family and I off bc she couldn’t serve is ice cream and it’s an ice cream shop. If you hate your job, get a new one. Customer service goes a long way and I will never visit this location with my family or alone again.
The employees were so so nice and the ice cream was delicious! A perfect b-day treat
Patrice Kennedy
Good when first open but years later, I don't even think the ice cream is BR except for the pre packed. Only 20 choices and all generic.
Atmosphere: 2
Food: 3
Service: 4
Michael Miller
Great service and selection. If you are looking for a place that can satisfy your sweet tooth. This is the place to come. They have ice cream, ice cream cakes, and doughnuts. They also have a great breakfast selection.
Atmosphere: 5
Food: 5
Service: 5
Mary Williams
I went through the drive In window and asked for a cappuccino original blast today. After a long pause she said our blenders are out and not working. Some other.persoon was in the background talking to her. They did not want to make the drink so they made this up about both blenders being out. I asked her what her store number was and I sat there waiting for a reply and she never answered. The manager has kids who don't care if they make a sale and are not supervised properly. I will report this to the corporate office. Terrible experience..2 people need to be let go from their jobs.
Food: 1
Service: 1
Carmen Ewbank
I have tried to get ice cream from here twice. The first time was while visiting Branson last year. It was about 9pm and there were still cars around and people inside but the doors were locked. The employees acted like they didnt see us. We visited Branson again this past week and tried once again. It was 8:45 and all the lights were on but both doors were locked up and no one in sight. The sign said they close at 10 pm?♀️
Great place for a sweet treat
Came into restaurant to get ice cream. We weren't greeted by staff. I told staff what I'd like and he just stared at me. Then told him again after other in my party started to order. Was told they were out of butter pecan yet was in the to go freezer as pictured. I ordered a cone and the ice cream fell all over the place and the bottom of the cone which also started leaking. Had a mess everywhere!
Best peanut butter cup sundae ever!! Great vacation snack. Thank you ladies!!!
Was it awesome place?Great prices awesome ice cream inside Dunkin' Donuts.Just a great overall experience for family
Outstanding customer service!
I've only came here a couple times but I've never been disappointed! They give you really good portions at good prices! And they have good rewards!
What ice cream shop closes at 7pm in a tourist town? lol. Disappointed
they didn't have bananas for my banana split
1st we get very slow service for ice cream, no one else in there. Then 6 gals came in and got in line and we had to stand in line behind them for 15 minutes waiting to pay while the ice cream melted a d di not enjoy standing in line to eat my purchase waiting to pay. Pretty bad system they have.
Atmosphere: 2
Food: 1
Service: 1
Ice cream was unavailable 20 minutes before close. Told her all we wanted was ice cream and left the order window to see her walking to the window to flip my family and I off bc she couldn’t serve is ice cream and it’s an ice cream shop. If you hate your job, get a new one. Customer service goes a long way and I will never visit this location with my family or alone again.
Restaurantji Recommends
The employees were so so nice and the ice cream was delicious! A perfect b-day treat
Good when first open but years later, I don't even think the ice cream is BR except for the pre packed. Only 20 choices and all generic.
Atmosphere: 2
Food: 3
Service: 4
Great service and selection. If you are looking for a place that can satisfy your sweet tooth. This is the place to come. They have ice cream, ice cream cakes, and doughnuts. They also have a great breakfast selection.
Atmosphere: 5
Food: 5
Service: 5
I went through the drive
In window and asked for a cappuccino original blast today. After a long pause she said our blenders are out and not working. Some other.persoon was in the background talking to her. They did not want to make the drink so they made this up about both blenders being out. I asked her what her store number was and I sat there waiting for a reply and she never answered. The manager has kids who don't care if they make a sale and are not supervised properly. I will report this to the corporate office. Terrible experience..2 people need to be let go from their jobs.
Food: 1
Service: 1
I have tried to get ice cream from here twice. The first time was while visiting Branson last year. It was about 9pm and there were still cars around and people inside but the doors were locked. The employees acted like they didnt see us. We visited Branson again this past week and tried once again. It was 8:45 and all the lights were on but both doors were locked up and no one in sight. The sign said they close at 10 pm?♀️
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