Went to get ice cream pulled in parking lot at 9:30 hours showed didn’t close until 10 and the girl was locking the door on us not very professional.
Dale Hooper
No dine in. Only had 6 or 7 flavors. They should close down.
Richard Hall
Took 35 minutes to get our food. No towels in bathroom. Out of doughnuts.
Faith Donnelly
Y'all need to take the Waffle cone ice creams off your menu. After stopping in twice and being told you have none is annoying. I will not be back.
Kandace Eck
If I could give a negative I would. Lady just locked the door in our faces at 9:40 pm when closing is at 10 pm
Bethany Long
Haven't had it it years, but it sure never disappoints!!!!
Jtw Jtw
The store was very disappointed. I only had 4 flavors of ice cream.Staff was not friendly won't recommend this at all
Dallas Ratliff
We just left your establishment feeling incredibly disappointed. My daughter and I stood at the counter for over five minutes—no greeting, no eye contact, not even a simple acknowledgment. I understand your employee may have been busy; she had just finished helping another customer and rang them up. But instead of acknowledging us, she moved on—likely to handle drive-thru orders—without saying a single word.
It’s hard not to wonder if the lack of acknowledgment had anything to do with the fact that we’re brown. I truly hope that’s not the case, but the experience left us feeling unseen and unwelcome.
We ended up going down the street to YOLO, which was extremely busy—but the moment we walked in, we were greeted warmly. That’s all it takes: a simple “Welcome in, I’ll be with you shortly” makes all the difference.
Customer service is everything. I hope this is something that can be addressed, because no one should feel ignored when walking into your business. That said, I’m glad we left—YOLO was amazing!
Logan Thompson
This is a great place to go if you enjoyed being disappointed by bad franchise decisions and terrible management. Why would you even bother opening a Baskin-Robbins if you only offer half the good flavors and half the menu? Not only is that disappointing but it's incredibly frustrating also. I really enjoy Baskin-Robbins but this is the dumbest location I've ever been to.
Came into restaurant to get ice cream. We weren't greeted by staff. I told staff what I'd like and he just stared at me. Then told him again after other in my party started to order. Was told they were out of butter pecan yet was in the to go freezer as pictured. I ordered a cone and the ice cream fell all over the place and the bottom of the cone which also started leaking. Had a mess everywhere!
Aaron Pfeiffer
Best peanut butter cup sundae ever!! Great vacation snack. Thank you ladies!!!
Kevin Bowman
Was it awesome place?Great prices awesome ice cream inside Dunkin' Donuts.Just a great overall experience for family
Sara Bouse
Outstanding customer service!
Ellie The Songbird
I've only came here a couple times but I've never been disappointed! They give you really good portions at good prices! And they have good rewards!
Went to get ice cream pulled in parking lot at 9:30 hours showed didn’t close until 10 and the girl was locking the door on us not very professional.
No dine in. Only had 6 or 7 flavors. They should close down.
Took 35 minutes to get our food. No towels in bathroom. Out of doughnuts.
Y'all need to take the Waffle cone ice creams off your menu. After stopping in twice and being told you have none is annoying. I will not be back.
If I could give a negative I would. Lady just locked the door in our faces at 9:40 pm when closing is at 10 pm
Haven't had it it years, but it sure never disappoints!!!!
The store was very disappointed. I only had 4 flavors of ice cream.Staff was not friendly won't recommend this at all
We just left your establishment feeling incredibly disappointed. My daughter and I stood at the counter for over five minutes—no greeting, no eye contact, not even a simple acknowledgment. I understand your employee may have been busy; she had just finished helping another customer and rang them up. But instead of acknowledging us, she moved on—likely to handle drive-thru orders—without saying a single word.
It’s hard not to wonder if the lack of acknowledgment had anything to do with the fact that we’re brown. I truly hope that’s not the case, but the experience left us feeling unseen and unwelcome.
We ended up going down the street to YOLO, which was extremely busy—but the moment we walked in, we were greeted warmly. That’s all it takes: a simple “Welcome in, I’ll be with you shortly” makes all the difference.
Customer service is everything. I hope this is something that can be addressed, because no one should feel ignored when walking into your business. That said, I’m glad we left—YOLO was amazing!
This is a great place to go if you enjoyed being disappointed by bad franchise decisions and terrible management. Why would you even bother opening a Baskin-Robbins if you only offer half the good flavors and half the menu? Not only is that disappointing but it's incredibly frustrating also. I really enjoy Baskin-Robbins but this is the dumbest location I've ever been to.
Great place for a sweet treat
Restaurantji Recommends
Came into restaurant to get ice cream. We weren't greeted by staff. I told staff what I'd like and he just stared at me. Then told him again after other in my party started to order. Was told they were out of butter pecan yet was in the to go freezer as pictured. I ordered a cone and the ice cream fell all over the place and the bottom of the cone which also started leaking. Had a mess everywhere!
Best peanut butter cup sundae ever!! Great vacation snack. Thank you ladies!!!
Was it awesome place?Great prices awesome ice cream inside Dunkin' Donuts.Just a great overall experience for family
Outstanding customer service!
I've only came here a couple times but I've never been disappointed! They give you really good portions at good prices! And they have good rewards!
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