Starbucks

1447 Shepherd of the Hills Expy, Branson
(417) 334-2101

Recent Reviews

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Jclaker24

Located inside the country Mart store

Vegetarian options: .

Dietary restrictions: .

Parking: Free parking

Kid-friendliness: No

Wheelchair accessibility: Yes

Atmosphere: 2

Food: 2

Service: 2

Gabe Terrell

Solid

Atmosphere: 4

Food: 5

Service: 4

Tony Bonura

I am a first responder and former military. My kid gifted me a cup that I just unwrapped a couple of days ago. The screw on lid had a manufacturer's defect. I went into the store got a very friendly response from the kid behind the counter who had to confirm with the manager before she could replace the lid. I interacted with a very rude uncooperative and short-sighted manager who is launching at the table while the rest of the restaurant worked. She ultimately refused to make a gracious offer to replace just the screw on lid quoting me company policy about receipts and this and that. Most businesses will put the customer first to make sure they retain your business. As most of you know when they charge six and seven dollars for a cup of coffee they are certainly making profits. This lady put a BS policy ahead of trying to make a hard-working person happy by fixing his defective cup I won't go there again.

Atmosphere: 2

Food: 4

Service: 2

Ma Kos

Too busy on phone to work counter. Only one person

Service: 1

Jack Davis

Lori was awesome and so kind, I messed up my order and she was very nice about it and got it made how I wanted.

Atmosphere: 5

Food: 5

Service: 5

Robert Rose

Second week in a row that no one was here to open at 6:00. New girl? Very disappointed!

Service: 2

Siie

I got a bacon Gouda sandwich, and a mocha frappe. I’ll start with ordering, it was a older lady with short gray hair and tattoos. She was very rude and inexperienced, she told me she was the manager…oh lord..And then another younger women with long brown hair helped Debra with a lot of stuff. It took 5 minutes for her on the register, then 10 minutes for one drink with no other customers or drinks in line…I worked at a Starbucks when younger and let me say if this lady is manager you need to fire her and get someone professional. I’ve been a regular here and all old employees that had experience and good work ethic quit. I wonder why… the older workers used to tell me that “for 12 an hour I don’t want to work here, I am 14 and stressed” I can’t believe you guys hire that young…I saw them using the oven?? Where is corporate because you should all honestly get fired. I hope the manager gets fired and that Starbucks gets shut down for breaking child labor and child safety laws, also trust I’ll be calling corporate and health department.

Atmosphere: 1

Food: 1

Service: 1

B Nav

If i could give less i would barista is very rude and disrespectful! I go here all the time first time i seen this guy...

Service: 1

Chad Motter

The drinks were great.

Atmosphere: 4

Food: 5

Service: 5

Jane Simon

Was not open for business must have been lacking employees other than one to turn us away and go somewhere else.

Atmosphere: 1

Food: 1

Service: 1

Hanna C

The baristas got my order done very quickly, and the coffee tasted great. Reading all these other reviews, one would think the baristas are unprofessional and don't know what they're doing, but I come in nearly every other day and have had no problems. If you're nice to them, they'll be nice to you, too.

Atmosphere: 5

Food: 5

Service: 5

Caren Spence

Vegetarian options: Impossible burger is great for vegans

Juan Castro

Very, very slowly service, need training!

Atmosphere: 1

Food: 5

Service: 1

Anonymous “Nicholas” N

I got a bacon Gouda sandwich, and a mocha frappe. I’ll start with ordering, it was a older lady with short gray hair and tattoos. She was very rude and inexperienced, she told me she was the manager…oh lord..And then another younger women with long brown hair helped Debra with a lot of stuff. It took 5 minutes for her on the register, then 10 minutes for one drink with no other customers or drinks in line…I worked at a Starbucks when younger and let me say if this lady is manager you need to fire her and get someone professional. I’ve been a regular here and all old employees that had experience and good work ethic quit. I wonder why… the older workers used to tell me that “for 12 an hour I don’t want to work here, I am 14 and stressed” I can’t believe you guys hire that young…I saw them using the oven?? Where is corporate because you should all honestly get fired. I hope the manager gets fired and that Starbucks gets shut down for breaking child labor and child safety laws, also trust I’ll be calling corporate and health department.

Atmosphere: 1

Food: 1

Service: 1

Cecilia Garcia

Great coffee

Atmosphere: 4

Service: 4

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