Dairy Queen Grill & Chill
9230 St Charles Rock Rd, Breckenridge Hills
(314) 427-8686
Recent Reviews
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too focused on making the chicken strip boxes look cute and not making sure there’s enough tenders or the gravy in there. If I wanted to eat dry ahh chicken tenders, I would put some in the air fryer at home. this isn’t a presentation restaurant it’s fast food come on people get the orders right 😂 You literally get paid to do one thing
Atmosphere: 1
Food: 1
Service: 1
Tristan never misses on the food and Jerron was so patient and kind. He had a VERY picky customer that needed Everything and he handled it like a champ! Great customer service!!
Atmosphere: 5
Food: 5
Service: 5
On Saturday 08/02 i went into Dairy Queen on my lunch break. There was a Caucasian woman who appears to be the manager, I told her i had a mobile order. She went into the refrigerator and instead of giving me my food while my hands were out she placed it on top of the trashcan. I ask for a refund but had to call customer service because it was a mobile order. I did so and talked to Amanda. She wasn’t apologetic at all and didn’t show any sympathy about my experience. I’m honestly digested with Dairy Queen which is one of my favorite spots to get ice cream from.
Atmosphere: 1
Service: 1
They were very busy but still managed to get my order correct and on my way home in a timely fashion. Great customer service as well.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fries, Onion Rings, Sundaes, Chili Cheese Dog
I've always had a great experience here. The employees recognize me at this point and have always been extremely kind and attentive. I've never seen anything negative from this DQ other than fries being a little cold once or twice but otherwise great service.
Humm great
Recommended dishes: Banana Split, Onion Rings, Hamburger
No chocolate soft serve, no swirl cones, 3 stars off
They gave me old food that looks like is been drug across the floor. It’s soggy and the lettuce is old and soggy as well. Austin Krista Kaley made it better give them a promotion and raise excellent service
Always nice people working here
Stopped by because this location was closeby for free cone day! Service was exceptional, even with a super full drive thru. All the employees were polite and helpful. Got my cone and some chicken strips and fries on the 2 for $5, and it was quick and delicious!
Restaurantji Recommends
I went lastnight in a attempt to get the viral cruncin cookie cone & the workers were rude af!! They had nasty attitudes saying we dont have that not even being specific on if its out or just for the night. I was trying to clarify when they kept over talking me seeming irritated that i asked abt a viral product!! I left & didnt get anything & i will never be back to this location.
What can I say, about a 50/50 chance.
The Dairy Queen food is always good, reliable, no surprises there.
My roommates and I had three separate orders so of course I went in to get them. This Dairy Queen is ALWAYS busy. When I walked in, the tall male cashier greeted me, politely asked me to wait just a moment, and then ran off to do something.
A female cashier came over not a few seconds later and immediately helped me. She got all three of my food bags, she also consolidated all of my blizzard bags for me, and (unprompted) got me a new coke because she said the other one was sitting too long. She also grabbed me some extra ketchup and BBQ sauce too! She's an S tier employee!
The tall male cashier also came back while she was doing stuff and asked what I needed. While I was already being helped, it was still super nice that he offered!
Great food, greater service. Highly recommend coming to this Dairy Queen!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Strip Baskets
Food is quite good, but location is very small and outdated, plus drive-thru is very slow.
Atmosphere: 3
Food: 5
Service: 4
They don’t have a bathroom for you to use while eating inside. When you ask for a child to use the employee bathroom it’s an issue.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Strip Baskets
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