We visited the Brentwood location with a school field trip yesterday. I was initially impressed when we came in and the speed and efficiency of the staff in taking all of our orders and accommodating seating etc for our group size.
Our group enjoyed all of the lunches and treats that were ordered without any complaints. We each received our orders very quickly.
Prior to leaving we visited the restroom, when I walked in the restroom door the first thing I noticed was the most pleasantly clean scent, much less the general state of cleanliness of the restroom itself. It was 100% the cleanest public (and a lot of times residential) bathroom that I have ever been in.
I would give this Chick-Fil-A a 10 STAR review if I could!
I never leave reviews but this experience was note worthy, well done Brentwood!
Atmosphere: 5
Food: 5
Service: 5
Stephanie Wheeling
2 people after got their food first. I ordered a brownie and a shake. Shakes came out for others and a pre-made brownie is quicker then chicken.
Atmosphere: 5
Food: 5
Service: 3
Jan Kragness
I have Alpha-Gal from a tick bite. I am thankful I can safely eat at Chick-fil-A.
joel muenks
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Southwest Salad
Slymm Jymm
Went thru the drive thru today and the worker handed me both drinks at the same time, as I’m putting the drinks down he sat the bag on my door and pushed it in. Spilled my fries all over my lap.
Atmosphere: 3
Food: 2
Service: 1
Matthew Sun
Super great service! I love every employee here who is nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Debra Mcneese
Wasn't fres6
Atmosphere: 4
Food: 4
Service: 4
Sarah Burns
This is easily the most well-run Chick-fil-A in the country. Even on the busiest days/times, you will wait no more than 4 minutes in the drive through. Obviously the food is fantastic, but like, seriously, the logistics are something to behold. This specific location should be studied by researchers everywhere to understand how to properly keep things moving at a high rate of speed. On top of that, the staff is always friendly and efficient, making the whole experience seamless.
Atmosphere: 5
Food: 5
Service: 5
Kimberly Barton
Went to this location because it said it had a playground but it's gone.... Other than that DELICIOUS food! 😁
Atmosphere: 4
Food: 5
Service: 5
Wei
This is hands down the best fast-food restaurant I’ve ever tried in STL. The place is quiet, cozy, and tastefully decorated — the fresh flowers on each table make it feel more like a boutique café than a chain restaurant. The staff are incredibly friendly and even refill your Coke without being asked. Honestly, the service here beats most sit-down restaurants in STL and completely outshines every other fast-food chain. Even Shake Shack doesn’t come close.
Great salad. I've eaten at this restaurant many times but this is the first time I got a salad. Lettuce was very crisp. Vegetables in the salad were very fresh. The staff was extra friendly. They cleared our table and asked many times if we needed something.
Atmosphere: 5
Food: 5
Service: 5
Alex
Terrible food quality, avoid this location if you can.
Atmosphere: 1
Food: 1
Service: 1
Robert Stafford
I’ve eaten at Chick-fil-A hundreds of times across many locations, and I always get extra honey butter on my chicken minis. Never once has it been an issue — until I came to this Brentwood location.
The manager, Susi, told me I couldn’t have extra honey butter. Seriously? That’s a first for me, and honestly, a joke. Chick-fil-A has always been known for great service and going the extra mile for customers, but apparently that standard doesn’t apply here.
I’ve always loved this brand, but this experience left a bad taste. Susi might want to remember what makes Chick-fil-A different from the rest — kindness and consistency.
Atmosphere: 1
Food: 1
Service: 1
Patrick Kunza
Had to make a quick stop for some food this past Friday, and Helen took our order in the drive-thru. She was an absolute rockstar! Chick-fil-A always delivers great service, but Helen went above and beyond, making us feel genuinely appreciated and never like our order was a burden. Thank you, Helen!
We visited the Brentwood location with a school field trip yesterday. I was initially impressed when we came in and the speed and efficiency of the staff in taking all of our orders and accommodating seating etc for our group size.
Our group enjoyed all of the lunches and treats that were ordered without any complaints. We each received our orders very quickly.
Prior to leaving we visited the restroom, when I walked in the restroom door the first thing I noticed was the most pleasantly clean scent, much less the general state of cleanliness of the restroom itself. It was 100% the cleanest public (and a lot of times residential) bathroom that I have ever been in.
I would give this Chick-Fil-A a 10 STAR review if I could!
I never leave reviews but this experience was note worthy, well done Brentwood!
Atmosphere: 5
Food: 5
Service: 5
2 people after got their food first. I ordered a brownie and a shake. Shakes came out for others and a pre-made brownie is quicker then chicken.
Atmosphere: 5
Food: 5
Service: 3
I have Alpha-Gal from a tick bite. I am thankful I can safely eat at Chick-fil-A.
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Southwest Salad
Went thru the drive thru today and the worker handed me both drinks at the same time, as I’m putting the drinks down he sat the bag on my door and pushed it in. Spilled my fries all over my lap.
Atmosphere: 3
Food: 2
Service: 1
Super great service! I love every employee here who is nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Wasn't fres6
Atmosphere: 4
Food: 4
Service: 4
This is easily the most well-run Chick-fil-A in the country. Even on the busiest days/times, you will wait no more than 4 minutes in the drive through. Obviously the food is fantastic, but like, seriously, the logistics are something to behold. This specific location should be studied by researchers everywhere to understand how to properly keep things moving at a high rate of speed. On top of that, the staff is always friendly and efficient, making the whole experience seamless.
Atmosphere: 5
Food: 5
Service: 5
Went to this location because it said it had a playground but it's gone.... Other than that DELICIOUS food! 😁
Atmosphere: 4
Food: 5
Service: 5
This is hands down the best fast-food restaurant I’ve ever tried in STL. The place is quiet, cozy, and tastefully decorated — the fresh flowers on each table make it feel more like a boutique café than a chain restaurant. The staff are incredibly friendly and even refill your Coke without being asked. Honestly, the service here beats most sit-down restaurants in STL and completely outshines every other fast-food chain. Even Shake Shack doesn’t come close.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great salad. I've eaten at this restaurant many times but this is the first time I got a salad. Lettuce was very crisp. Vegetables in the salad were very fresh. The staff was extra friendly. They cleared our table and asked many times if we needed something.
Atmosphere: 5
Food: 5
Service: 5
Terrible food quality, avoid this location if you can.
Atmosphere: 1
Food: 1
Service: 1
I’ve eaten at Chick-fil-A hundreds of times across many locations, and I always get extra honey butter on my chicken minis. Never once has it been an issue — until I came to this Brentwood location.
The manager, Susi, told me I couldn’t have extra honey butter. Seriously? That’s a first for me, and honestly, a joke. Chick-fil-A has always been known for great service and going the extra mile for customers, but apparently that standard doesn’t apply here.
I’ve always loved this brand, but this experience left a bad taste. Susi might want to remember what makes Chick-fil-A different from the rest — kindness and consistency.
Atmosphere: 1
Food: 1
Service: 1
Had to make a quick stop for some food this past Friday, and Helen took our order in the drive-thru. She was an absolute rockstar! Chick-fil-A always delivers great service, but Helen went above and beyond, making us feel genuinely appreciated and never like our order was a burden. Thank you, Helen!
Food: 5
Service: 5
Good selection of food best chicken
Atmosphere: 5
Food: 5
Service: 5
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