$10 toast + smoothie combo was š„š„š„ ā great price, great vibe, friendly staff. Iām coming back!
Atmosphere: 5
Food: 5
Service: 5
Lisa Parker Hayreh
Fantastic service, delicious and healthy smoothie options, clean space, and very efficient process.
Atmosphere: 5
Food: 5
Service: 5
Katrina Chaplin
Store is super clean and amazing customer service ā” also the recent remodel is super nice š
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegan, Pineapple Surf
Chris X. Moloney
A pretty typical smoothie king at the end of a long strip mall. The store, speed of service, and quality are generally consistent. Iāve had a few mediocre or mildly rude servers, but otherwise pretty good. This location draws some loitering since itās near the Metrolink, which management needs to figure out how to manage because theyāre often random people on the chairs or outside, which makes it awkward. I had one rude server, but the other five people were friendly. Itās hard to know if there is a manager on duty at any given time because no one seems to be in charge. This is a busy location in A. fairly convenient area, but the parking lot requires a little bit of navigation.
Atmosphere: 3
Food: 4
Service: 4
james chaney
This location has Phenomenal service! One employee was in the midst of mopping when I arrived, i totally didnāt want to ruin her gorgeous floor! She told me āno worries! Be careful! <333ā
I had tried a new smoothie from the menu and it was delectable! The counter cashier was sweet as candy, and congratulated me on my promotion at work!
I will be returning here probably every day now! I felt so welcomed xx
Atmosphere: 5
Food: 5
Service: 5
Lan Huong
Their lunch menu offers something for everyone.
Lori
Katrina always have a smile when I come here.
Atmosphere: 4
Food: 5
Service: 5
Nicole
Katrina recommended a perfect smoothie for me! I told her what I was looking for, and she nailed it. Thank you for your great customer service!
Atmosphere: 5
Food: 5
Service: 5
Rachel Berland
Great service, great smoothies! Clean yummy and kid friendly! One of our favorite after school spots for a healthy treat for the whole family!
10/10 service and they always have great energy when I come in!! And they keep me hydrated and fed
Atmosphere: 5
Food: 5
Service: 5
Butterfly
I am writing to bring public attention to a deeply disturbing and unprofessional encounter I experienced at one of your Smoothie King locations. This incident involved an employee whose conduct was not only blatantly rude and disrespectful, but also appeared to be racially motivated, and completely in conflict with basic standards of customer service and professionalism.
During my visit, I was informed that the location had run out of receipt paper. While I understand that operational issues may occur, the manner in which the situation was handled was entirely unacceptable. When I requested any form of receiptāwhether digital, handwritten, or even an email confirmationāthe employee flatly refused to provide one. This lack of documentation is not only poor business practice but raises concerns for customers who need proof of purchase for various reasons.
When I asked for the employeeās name to file a formal complaint, she aggressively responded, āIām not telling you that.ā This level of blatant disrespect, combined with her hostile demeanor, was completely inappropriate. Her refusal to identify herself made it impossible to report the issue accurately, which I believe was intentional.
To make matters worse, I immediately submitted a detailed report through the official Smoothie King website, expecting to hear back regarding this serious issue. To this day, I have received no responseānot even an acknowledgment. The silence from your corporate team only reinforces the impression that this type of behavior is not just tolerated, but institutionally ignored.
The implications here are serious. When employees feel empowered to behave this wayāespecially when their conduct includes possible racial bias and deliberate obstructionāand when corporate fails to respond to complaints, it sends a clear message: this behavior is acceptable within the Smoothie King brand.
I am calling on Smoothie King to: 1. Investigate this incident thoroughly and publicly confirm what actions, if any, were taken. 2. Hold employees accountable for misconduct, including racial discrimination and refusal of service-related information. 3. Improve your customer service training and escalation procedures. 4. Reassess your internal complaint-handling processes, as customers deserve acknowledgment and resolution.
Until Smoothie King takes real action to address this issue and ensures that such behavior is not a reflection of its broader values, I will no longer be supporting your brandāand I urge others who value respect, equality, and accountability to reconsider doing business with you as well.
This is more than just a bad employee. This is a systemic failure.
Joe Valli
Diane was very friendly and fast. I love coming to this location!
Katrina was great! Outstanding manners.
Atmosphere: 5
Food: 5
Service: 5
$10 toast + smoothie combo was š„š„š„ ā great price, great vibe, friendly staff. Iām coming back!
Atmosphere: 5
Food: 5
Service: 5
Fantastic service, delicious and healthy smoothie options, clean space, and very efficient process.
Atmosphere: 5
Food: 5
Service: 5
Store is super clean and amazing customer service ā” also the recent remodel is super nice š
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegan, Pineapple Surf
A pretty typical smoothie king at the end of a long strip mall. The store, speed of service, and quality are generally consistent. Iāve had a few mediocre or mildly rude servers, but otherwise pretty good. This location draws some loitering since itās near the Metrolink, which management needs to figure out how to manage because theyāre often random people on the chairs or outside, which makes it awkward. I had one rude server, but the other five people were friendly. Itās hard to know if there is a manager on duty at any given time because no one seems to be in charge. This is a busy location in A. fairly convenient area, but the parking lot requires a little bit of navigation.
Atmosphere: 3
Food: 4
Service: 4
This location has Phenomenal service! One employee was in the midst of mopping when I arrived, i totally didnāt want to ruin her gorgeous floor! She told me āno worries! Be careful! <333ā
I had tried a new smoothie from the menu and it was delectable! The counter cashier was sweet as candy, and congratulated me on my promotion at work!
I will be returning here probably every day now! I felt so welcomed xx
Atmosphere: 5
Food: 5
Service: 5
Their lunch menu offers something for everyone.
Katrina always have a smile when I come here.
Atmosphere: 4
Food: 5
Service: 5
Katrina recommended a perfect smoothie for me! I told her what I was looking for, and she nailed it. Thank you for your great customer service!
Atmosphere: 5
Food: 5
Service: 5
Great service, great smoothies! Clean yummy and kid friendly! One of our favorite after school spots for a healthy treat for the whole family!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great experience
Atmosphere: 5
Food: 5
Service: 5
10/10 service and they always have great energy when I come in!! And they keep me hydrated and fed
Atmosphere: 5
Food: 5
Service: 5
I am writing to bring public attention to a deeply disturbing and unprofessional encounter I experienced at one of your Smoothie King locations. This incident involved an employee whose conduct was not only blatantly rude and disrespectful, but also appeared to be racially motivated, and completely in conflict with basic standards of customer service and professionalism.
During my visit, I was informed that the location had run out of receipt paper. While I understand that operational issues may occur, the manner in which the situation was handled was entirely unacceptable. When I requested any form of receiptāwhether digital, handwritten, or even an email confirmationāthe employee flatly refused to provide one. This lack of documentation is not only poor business practice but raises concerns for customers who need proof of purchase for various reasons.
When I asked for the employeeās name to file a formal complaint, she aggressively responded, āIām not telling you that.ā This level of blatant disrespect, combined with her hostile demeanor, was completely inappropriate. Her refusal to identify herself made it impossible to report the issue accurately, which I believe was intentional.
To make matters worse, I immediately submitted a detailed report through the official Smoothie King website, expecting to hear back regarding this serious issue. To this day, I have received no responseānot even an acknowledgment. The silence from your corporate team only reinforces the impression that this type of behavior is not just tolerated, but institutionally ignored.
The implications here are serious. When employees feel empowered to behave this wayāespecially when their conduct includes possible racial bias and deliberate obstructionāand when corporate fails to respond to complaints, it sends a clear message: this behavior is acceptable within the Smoothie King brand.
I am calling on Smoothie King to:
1. Investigate this incident thoroughly and publicly confirm what actions, if any, were taken.
2. Hold employees accountable for misconduct, including racial discrimination and refusal of service-related information.
3. Improve your customer service training and escalation procedures.
4. Reassess your internal complaint-handling processes, as customers deserve acknowledgment and resolution.
Until Smoothie King takes real action to address this issue and ensures that such behavior is not a reflection of its broader values, I will no longer be supporting your brandāand I urge others who value respect, equality, and accountability to reconsider doing business with you as well.
This is more than just a bad employee. This is a systemic failure.
Diane was very friendly and fast. I love coming to this location!
Atmosphere: 5
Food: 5
Service: 5
Absolutely love them
Atmosphere: 5
Food: 5
Service: 5
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