Subway
8424 Eager Rd, Brentwood
(314) 961-7665
Recent Reviews
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I have never seen meat shaved so thinly, If I hadn't seen it on the sandwich I wouldn't have known it was there.
I get that the cost of everything is going up, but $17 for a combo meal is utterly ridiculous at a fast foot restaurant. The quality of both the service and food at Subway has declined tremendously over the past 10 years and this store is no exception. I just cannot justify spending the money for food that is this poor in taste and quality. I definitely won't be back
Rude customer service. Have bad attitude towards customer.
The lady didn't accept my coupon,the fountain machine had watery soda and I couldn't understand what the foreign lady was saying and she wasn't nice! I do not recommend this restaurant
They do not accept unexpired subway coupons.
“we do not take part in any promotions”
-the lady behind the counter, 2024-
Atmosphere: 1
Food: 1
Service: 1
Fast, friendly service. Sandwich made to order. Subways are nice but no fast food place rates a 5 for atmosphere.
Atmosphere: 4
Food: 5
Service: 5
Do not go to this subway. They have absolutely horrible service and they are supposed to be open till 10 but they don’t let anyone in past 9 even though they have their open sign on and people behind the bar that just stair at you annoyed when you try to open the locked door that shouldn’t be locked.
Rude staff continually. I’ve been here a total of 3 times now. I walk in, no one is in line. I began to order my food then this man comes in and just walks in front of me and is like “ I need a sandwich made.” This worker begins to make this man’s order. Then when he’s done making this man’s order ask me what I would like. Then when I asked for extra cheese he looks to the manger and ask him if he should do that. Then proceeded to put a small amount of cheese on the sandwich so I ask for more a total of 3x. I don’t know what’s wrong with these people at this subway but they’ll NEVER get my business again.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Veggie Delite
I was treated with the utmost racial disrespect by the manager. He was loud with me for no reason and rushing me simply because I am black and had red hair. He made an assumption that I was ghetto like the racist white people do when they see a black woman with hair color. I haven’t been to that Subway since that occurrence! I don’t care how hungry I am, that location won’t get another dime from me!
Atmosphere: 1
Service: 1
NO FLY ZONE! If I could give NO stars I would. Worse Subway I have ever been to & I have been to every state in USA. When you franchise you follow corporate chain, they said that they promote BOGO deal online app yet cancelled my order once I arrived & still don’t have my money back. Plus, customer service was like I was in Pune, India which sucks for service. No thanks keep the none American Subway to your close friends because I will never go here again & I will tell everybody I know don’t eat @ this cheap Indian version of Subway. TRASH!🗑️
Atmosphere: 1
Service: 1
Restaurantji Recommends
Horrible customer service & appalling customer experience. Your company leadership is very sad.
Atmosphere: 1
Food: 1
Service: 1
If I could give them a zero I would I was simply lost and really needed to charge my phone after it went dead so that I could get proper directions to get to my destination and the store owner I assume was yelling at me to get and that he needed to put his truck order up which I understand but I just need my phone to be powered on so so I could get to my correct destination. I will never be returning here again now I’m in fast food and I know the importance of getting your store together but at the same time your never suppose to treat anyone the way he treated me. Won’t recommend going back their!
Atmosphere: 1
Food: 1
Service: 1
Very expensive for very little. Half the amount of toppings and meat it used to be before covid. Pretty sad
Atmosphere: 1
Food: 1
Service: 3
I ordered two footlong roast beef subs tonight from this location. My boyfriend and I were the only customers in the store and were very disappointed at how long it took us to receive our food since we ordered online and the quality in quantity of food that we received for the price. There was very little roast beef on the subs and the lettuce and other vegetables were wilted and lacking in quantity as well. We paid over $29 for a 2 ft longs that did not meet our standards. We have never complained about service before but felt the need to share our experience.
I ordered two footlong roast beef subs tonight from this location. My boyfriend and I were the only customers in the store and were very disappointed at how long it took us to receive our food since we ordered online and the quality in quantity of food that we received for the price. There was very little roast beef on the subs and the lettuce and other vegetables were wilted and lacking in quantity as well. We paid over $29 for a 2 ft longs that did not meet our standards. We have never complained about service before but felt the need to share our experience.
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