Jack In The Box
12298 St Charles Rock Rd, Bridgeton
(314) 739-2373
Recent Reviews
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Honestly I've had no complaints about this location. I always get the exact same order. Iced sweet cream coffe & 12 tacos. It's always fresh it's alway right and they always put extra sauce in my bag I dont even have to adk anymore. I dont know maybe I order here too much.
Atmosphere: 5
Food: 5
Service: 5
My food always luke warm. The greeters sound like they don’t like their job. When you order they keep saying what else like they mad at us for ordering.
Atmosphere: 1
Food: 1
Service: 1
Never again
I pulled into the drive through to order breakfast at 10:25 on March 21st 2025. The person taking orders was so rude and ignorant that I just drove away. If you're not a morning person don't take a morning shift.
My husband came to this jack and box I was on FaceTime with him and the way the drive through attendant yelled at him it was extremely ghetto so he had to talk loudly to her at the speaker box cause it seem like she couldn’t hear him when he got to the window the manager said what’s all the yelling for my husband said I had to yell cause she yelled at me she gotta talking bout we not gonna do that. Let me say this it’s obviously that the young lady has bad customer services because the higher lead don’t have no kinda respect nor great customer services when dealing with customers you never approach a customer the way the manager did my husband I heard everything that location is extremely ghetto never will he go back there.
Very pleasant people
Atmosphere: 5
Food: 5
Service: 5
I absolutely love this place. I get the same thing every time. A lg sweet cream iced coffee and a bunch of tacos. They are always nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Two Tacos
Good food great people
Atmosphere: 4
Food: 4
Service: 4
The food is ok, it's not mind-blowing, but it is better than others jack in the boxes. I have been a few times over the last month after I get off work. I always make my mobile order at the very least 5 minutes before I get in line, sometimes up to 20 minutes, but I get the same excuse every time from the person, "The order just popped up on my screen, so pull around to the front and wait". This is happening with only one car or sometimes no car in the drive thru. Why have recommended wait times on the app, if you aren't going to stick to those? Also, the lobby is closed at all hours of the day, I've never seen it open ever, yet you can order a carryout order. The service here is not good at all and honestly they are quite rude at times.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Two Tacos
Set in a drive-through lane for 20 minutes with multiple cars and no one bothers to service
Would you have to back out? That’s ridiculous
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Was screamed at by the lady working the morning shift because I apparently "snatched the credit card from her" when she handed it back... I guess I hope her day gets better because I can't imagine what she's gonna do to an actually rude customer...
Atmosphere: 1
Food: 2
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
employees are lazy & always doing “doordash or mobile orders” if you can make food for doordash or online why can’t you make food for the people in the drive thru? i don’t understand it.
Atmosphere: 1
Food: 1
Service: 1
They never say thank you.
Atmosphere: 1
Food: 5
Service: 1
This is a great Jack in the box during the day, but it hit or miss after 5:00 pm.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Ultimate Cheeseburger, Two Tacos
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