Just got coffee, still good but things they are a changing at Starbucks some good some not so lol
Atmosphere: 5
Service: 5
J Money
Took over 10 minutes for a tall pink drink and Birthday cake pop. So sad that it wasn't even busy.
Atmosphere: 1
Food: 5
Service: 1
Tyler Hilton
Dang. Absolutely horrible customer service. I walked in and there wasn’t a single other customer in the store, yet all three employees completely ignored me. No greeting, no acknowledgment—just silence. Eventually, one of them slowly walked to the register and just stared at me without saying a word. No “hi,” no “what can I get for you,” nothing. It was awkward and honestly made me want to walk right back out.
Atmosphere: 1
Food: 1
Service: 1
Yusuf Köseoğlu
Best crew
f f
I always enjoy this Starbucks. Clean store and my drink is always good.
Atmosphere: 5
Food: 5
Service: 5
Miranda Stewart
The baristas behind the counter we amazing and polite, my coffee was delicious as well as my breakfast bites. However as I was sitting there getting ready to complete some work, I noticed a unhouse gentleman outside on the patio talking with who I assumed was the manager. I felt the need to get this gentleman something to eat or drink as it’s extremely hot today. I stepped outside and offered the gentleman that I would purchase something for him. The man agreed adamantly and explained he was diabetic and it would be helpful. Whenever I turned to go inside the assumed manager was shooting daggers at me with her eyes. I understand businesses don’t want the unhoused loitering however they deserve respect as well. The gentleman made no attempt to come inside and stayed on the patio. I placed an order for him and sat at my table until it was ready, the assumed manager sat at a table diagonal from me and I happened to look at her again, and again I sensed she was displeased with me. As soon as the food was ready I gave him the food and packed up my things because again she was staring and it made me uncomfortable. She made the visit uncomfortable and unfortunately I will not be returning. I understand not everyone or every business is comfortable helping the unhoused, however don’t make someone who is uncomfortable for lending a helping hand.
Atmosphere: 2
Food: 5
Service: 4
Casey Ray
This Starbucks has very poor customer service. It's the young girls in there that make this environment really bad. The crazy thing is the Starbucks look really nice and it's really huge, but the customer service is very poor. I stood at the register for over five minutes without anybody greeting me or anything. And I should've walked out at that time. And then a younger woman walked up. Looks like she's may be about 20 or maybe 19 and she didn't greet me she didn't say hi which is strange for Starbucks because you see Starbucks the people don't like like this. But she just waited for me to say what I wanted instead of asking can I help you or can I take your order? She never asked me my name, which is another thing that is strange. I sat in the Starbucks waiting on my order for over 10 minutes and my name wasn't called at all because I guess they didn't even know my name. So I walked up and ass what was my order and they said we don't know what did you order? And they said just look through here. And there was other customers orders that they asked me to look through the orders and touch other people stuff which is unsanitary. And the girl I said, do you remember what I ordered and she said no I said because you didn't take my name and she hunted her shoulders. And that's when I decided I just want my money back because I don't prefer to be treated like that. You guys need to stop hiring these people that don't even want to be there and treating your customers wrong. I go to Starbucks every day to work, and this was my first time and last time at this Starbucks. I wasted money Come all the way to this one because the Starbucks down the street at the northwest plaza one is closed due to boiler issues. That is the one that I usually go to. But I decided that this one in Bridgeton since that one was closed. And to be honest, I'm going to contact the corporate office because I don't feel you should have people working there that are not doing their job and don't want to be there.
Atmosphere: 2
Food: 3
Service: 1
brittney Lynch
Tired of paying 11+ dollars for my customized drinks with light ice to be this filled. We pay way to much
Atmosphere: 5
Food: 5
Service: 2
Mckenzie Vellinga
They always be out of the sammies I want. Only bs they have in stock is the ham and cheese. BRO IF I WANTED A HAM AND CHEESE I WOULDVE MADE IT MYSELF. anyways it’s still just Starbucks so what can you say 🤷♀️
Extremely rude the last 2x I went through the drive they talk to horribly and very rude. I will NEVER go here again
Atmosphere: 1
Food: 4
Service: 1
Linda Willhite
I ordered a coffee in my car before I came into the store, then came in and sat down in the corner and started to set up my laptop planning to start on my tasks as I waited for my coffee. Before my coffee was finished an employee approached me and said “you have to purchase something to sit in here”. I told her I was aware and was waiting on my order, and got a slight sorry. I understand there is a loitering issue, but I was only there for three minutes before I was approached, maybe next time give it a little more time before you assume they are not a paying customer.
Atmosphere: 3
Food: 4
Service: 2
Keosha Quilling
Employees working 3/8/25 around 11:45 were very rude from us ordering to the window. Also not to mention rushing us to order and STILL GETTING THE ORDER WRONG. probably wouldn’t come back to this one.
London Gibbs
I just waited 15 minutes in a long line only to be told when I got to the drive-through window that they would not take a $50 bill they only take 20s or less my food was $15 so you tell me you didn’t have $35 in change. I won’t visit this location again.
Just got coffee, still good but things they are a changing at Starbucks some good some not so lol
Atmosphere: 5
Service: 5
Took over 10 minutes for a tall pink drink and Birthday cake pop. So sad that it wasn't even busy.
Atmosphere: 1
Food: 5
Service: 1
Dang. Absolutely horrible customer service. I walked in and there wasn’t a single other customer in the store, yet all three employees completely ignored me. No greeting, no acknowledgment—just silence. Eventually, one of them slowly walked to the register and just stared at me without saying a word. No “hi,” no “what can I get for you,” nothing. It was awkward and honestly made me want to walk right back out.
Atmosphere: 1
Food: 1
Service: 1
Best crew
I always enjoy this Starbucks. Clean store and my drink is always good.
Atmosphere: 5
Food: 5
Service: 5
The baristas behind the counter we amazing and polite, my coffee was delicious as well as my breakfast bites. However as I was sitting there getting ready to complete some work, I noticed a unhouse gentleman outside on the patio talking with who I assumed was the manager. I felt the need to get this gentleman something to eat or drink as it’s extremely hot today. I stepped outside and offered the gentleman that I would purchase something for him. The man agreed adamantly and explained he was diabetic and it would be helpful. Whenever I turned to go inside the assumed manager was shooting daggers at me with her eyes. I understand businesses don’t want the unhoused loitering however they deserve respect as well. The gentleman made no attempt to come inside and stayed on the patio. I placed an order for him and sat at my table until it was ready, the assumed manager sat at a table diagonal from me and I happened to look at her again, and again I sensed she was displeased with me. As soon as the food was ready I gave him the food and packed up my things because again she was staring and it made me uncomfortable. She made the visit uncomfortable and unfortunately I will not be returning. I understand not everyone or every business is comfortable helping the unhoused, however don’t make someone who is uncomfortable for lending a helping hand.
Atmosphere: 2
Food: 5
Service: 4
This Starbucks has very poor customer service. It's the young girls in there that make this environment really bad. The crazy thing is the Starbucks look really nice and it's really huge, but the customer service is very poor. I stood at the register for over five minutes without anybody greeting me or anything. And I should've walked out at that time. And then a younger woman walked up. Looks like she's may be about 20 or maybe 19 and she didn't greet me she didn't say hi which is strange for Starbucks because you see Starbucks the people don't like like this. But she just waited for me to say what I wanted instead of asking can I help you or can I take your order? She never asked me my name, which is another thing that is strange. I sat in the Starbucks waiting on my order for over 10 minutes and my name wasn't called at all because I guess they didn't even know my name. So I walked up and ass what was my order and they said we don't know what did you order? And they said just look through here. And there was other customers orders that they asked me to look through the orders and touch other people stuff which is unsanitary. And the girl I said, do you remember what I ordered and she said no I said because you didn't take my name and she hunted her shoulders. And that's when I decided I just want my money back because I don't prefer to be treated like that. You guys need to stop hiring these people that don't even want to be there and treating your customers wrong. I go to Starbucks every day to work, and this was my first time and last time at this Starbucks. I wasted money Come all the way to this one because the Starbucks down the street at the northwest plaza one is closed due to boiler issues. That is the one that I usually go to. But I decided that this one in Bridgeton since that one was closed. And to be honest, I'm going to contact the corporate office because I don't feel you should have people working there that are not doing their job and don't want to be there.
Atmosphere: 2
Food: 3
Service: 1
Tired of paying 11+ dollars for my customized drinks with light ice to be this filled. We pay way to much
Atmosphere: 5
Food: 5
Service: 2
They always be out of the sammies I want. Only bs they have in stock is the ham and cheese. BRO IF I WANTED A HAM AND CHEESE I WOULDVE MADE IT MYSELF.
anyways it’s still just Starbucks so what can you say 🤷♀️
Atmosphere: 3
Food: 2
Service: 2
Omg!!!!! Delicious Cherry Chai Tea!!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My iced coffee was perfect. Staff was so friendly
Atmosphere: 5
Food: 5
Service: 5
Extremely rude the last 2x I went through the drive they talk to horribly and very rude. I will NEVER go here again
Atmosphere: 1
Food: 4
Service: 1
I ordered a coffee in my car before I came into the store, then came in and sat down in the corner and started to set up my laptop planning to start on my tasks as I waited for my coffee. Before my coffee was finished an employee approached me and said “you have to purchase something to sit in here”. I told her I was aware and was waiting on my order, and got a slight sorry. I understand there is a loitering issue, but I was only there for three minutes before I was approached, maybe next time give it a little more time before you assume they are not a paying customer.
Atmosphere: 3
Food: 4
Service: 2
Employees working 3/8/25 around 11:45 were very rude from us ordering to the window. Also not to mention rushing us to order and STILL GETTING THE ORDER WRONG. probably wouldn’t come back to this one.
I just waited 15 minutes in a long line only to be told when I got to the drive-through window that they would not take a $50 bill they only take 20s or less my food was $15 so you tell me you didn’t have $35 in change. I won’t visit this location again.
Service: 1
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