Went inside to order take out and every single young man working was polite, friendly, upbeat & pleasant to speak with. They were very helpful on demand & listened when my husband & i asked for anything - then did it with no attitude or problems. It was nice & the 1st time in a very long time to be in a fast food joint in this area and feel comfortable and that Im not the problem for wanting to eat for a change. And Thank you to those nice young working guys cooking & taking orders! We will go back 100 times over because of this great experience & absolutely recommend.
Atmosphere: 5
Food: 5
Service: 5
Roxinne Douglas
Made it from st.louis to Hannibal and the food stayed hot. I didn't have a cooler so she double bagged everything. Thanks.
Atmosphere: 5
Food: 5
Service: 5
Anthony Freeman Sr
I will just start by sayin NO!!!! DO NOT GO HERE! Worst location I have ever been to, to date. Bathrooms and lobby are not cleaned. Freestyle pop machine empty of most selections. Employees are rude and un helpful. Food was disgusting and ill prepared. Just save yourself some unwanted bathroom time and dignity and go somewhere else or to a different White Castle location. Smalls Sliders down the street is an excellent alternative. I even saw one of the White Castle employees eating there instead of their own store with their company apron still on. If I could go with zero stars I would.
Atmosphere: 1
Food: 1
Service: 1
Tony Salsiccia
Really lousy food and terrible service. Slow people
Atmosphere: 1
Food: 1
Service: 1
Matt Boykin
Either the system is down or no one will answer. It’s highly likely that they just won’t serve you after 1am.
Atmosphere: 1
Food: 1
Service: 1
Randall Stenhoff
Laziest , most ignorant group of workers I've literally ever seen in my entire life....not toention all the "white boy" this and that comments to each other thinking I couldn't hear cuz I had headphones on ...but wasn't Playing any music sucker fish
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Slider, French Fries
Susan R
Shrimp nibbles are back, but you have to remember to ask for cocktail sauce.
Atmosphere: 5
Food: 5
Service: 4
Suzy Ervin
They were Audible and visually upset that we ordered food from the menu. Sorry our family is so Big and we Hadn't Eaten Yet. Rude.
Service: 1
Tatted Shygirl
Food was alright. Service was alittle crabby! We understand your help didn't show up but that shouldn't be a reason to take it out on us customers by you snapping at us.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Slider, Cheeseburger Sliders and Fries
Robert Worthen
Too many workers worried about being on their phones as opposed to helping customers and staff likes to curse while customers are in the restaurant.
Staff was excellent and fast a long with being friendly
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Double Cheeseburger
Cut3ygurl
I was in the line behind another car for 5 mins at the drive up menu. It wasn't that many people in line to start like another car at the window to get food. When I ordered I asked for chocolate shakes, the lady said "oh I got to see if the machine is on". I got the shakes they were runny like. This establishment takes forever to do things and when you get the items they are poor. Not going back.
Atmosphere: 1
Food: 1
Service: 1
Proud New Yorker
Just a but slow
Michelle Summers
I have way to many complaints for this place so I will not go here anymore, not even for water...
Went inside to order take out and every single young man working was polite, friendly, upbeat & pleasant to speak with. They were very helpful on demand & listened when my husband & i asked for anything - then did it with no attitude or problems. It was nice & the 1st time in a very long time to be in a fast food joint in this area and feel comfortable and that Im not the problem for wanting to eat for a change. And Thank you to those nice young working guys cooking & taking orders! We will go back 100 times over because of this great experience & absolutely recommend.
Atmosphere: 5
Food: 5
Service: 5
Made it from st.louis to Hannibal and the food stayed hot. I didn't have a cooler so she double bagged everything. Thanks.
Atmosphere: 5
Food: 5
Service: 5
I will just start by sayin NO!!!! DO NOT GO HERE! Worst location I have ever been to, to date. Bathrooms and lobby are not cleaned. Freestyle pop machine empty of most selections. Employees are rude and un helpful. Food was disgusting and ill prepared. Just save yourself some unwanted bathroom time and dignity and go somewhere else or to a different White Castle location. Smalls Sliders down the street is an excellent alternative. I even saw one of the White Castle employees eating there instead of their own store with their company apron still on. If I could go with zero stars I would.
Atmosphere: 1
Food: 1
Service: 1
Really lousy food and terrible service. Slow people
Atmosphere: 1
Food: 1
Service: 1
Either the system is down or no one will answer. It’s highly likely that they just won’t serve you after 1am.
Atmosphere: 1
Food: 1
Service: 1
Laziest , most ignorant group of workers I've literally ever seen in my entire life....not toention all the "white boy" this and that comments to each other thinking I couldn't hear cuz I had headphones on ...but wasn't Playing any music sucker fish
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Slider, French Fries
Shrimp nibbles are back, but you have to remember to ask for cocktail sauce.
Atmosphere: 5
Food: 5
Service: 4
They were Audible and visually upset that we ordered food from the menu.
Sorry our family is so Big and we Hadn't Eaten Yet. Rude.
Service: 1
Food was alright. Service was alittle crabby! We understand your help didn't show up but that shouldn't be a reason to take it out on us customers by you snapping at us.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Slider, Cheeseburger Sliders and Fries
Too many workers worried about being on their phones as opposed to helping customers and staff likes to curse while customers are in the restaurant.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Slider, Chicken Ring
Restaurantji Recommends
It was a great experience at white
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
Staff was excellent and fast a long with being friendly
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Double Cheeseburger
I was in the line behind another car for 5 mins at the drive up menu. It wasn't that many people in line to start like another car at the window to get food. When I ordered I asked for chocolate shakes, the lady said "oh I got to see if the machine is on". I got the shakes they were runny like. This establishment takes forever to do things and when you get the items they are poor. Not going back.
Atmosphere: 1
Food: 1
Service: 1
Just a but slow
I have way to many complaints for this place so I will not go here anymore, not even for water...
Atmosphere: 1
Food: 1
Service: 1
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