Food is fire but all the kids working there come with a 45 minute wait and obnoxious behavior inside
BabyMajj.__
Terrible experience! We waited over an hour for a simple order of wings, and the service was incredibly slow. The staff seemed overwhelmed, and we were left standing for extended periods. When our food finally arrived, it was poorly packaged. The location was nearly empty, which made the wait even more frustrating. Hopefully, they’ll take steps to improve their service and efficiency as we got there at 10:15 and left at 11:30.
Carmella Shackelford
Placed a DoorDash pickup through my husband name, first time coming and they gave our order away just for us to wait another 20 minutes for an order of just wings. Terrible service and such an inconvenience
Lia F
This wingstop is awesome!! Great friendly service and the wings was on point!! From the lemon pepper, garlic parm, mango habernaro and spicy korean wings!! Thank You to all staff! -Lia
Teaira Tea Tea
Waited over 10 minutes for someone to take my order, claim the system was down, but once up prioritize a phone order over 5 minutes... no apologies for the wait. The lady who was the manager was rude and made excuses for poor service. Would not recommend this location. Staff attitude is poor and has messed up orders in the past.
Update manager called me the next day and apologized I appreciate that. Takes a lot to respond to a complaint.
Kaden Katz
Ordered DoorDash from them and my dasher was waiting forever and when I try to call they don’t pick up terrible customer service
Deacon Peters
I've only been to this location once, and that's all that I will ever be here. I give it two stars over one since the food was decent, but not great, when I got it. I got a 10pc traditional combo I ordered in store with maybe one or so other customers in there. More people started coming in ordering in-store after me with some getting their order right away. It took over an hour to get the food, and when I went up to see how much longer it would be, they slammed the food down on the counter at me. Overall, this location needs improvement.
Jenna D
Used to be better a few months ago, it's gone downhill lately. Boneless wings are usually great, bone-in is a different story. The past five times I've ordered I have either: 1. I did not get the number of wings I ordered, 2. I did not get all flats when I paid for them, or 3. The wings were clearly overcooked or reheated.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Lemon Pepper Wings
Juan Aguilar
The last 3 times I order food they took one hour and 20 minutes to get my food ready it's a joke this place
Antonio Miguel
The wings took a long time to make , but we're worth the wait. The restaurant could be picked up and the floors and table surfaces could use a good mopping/scrubbing, respectively. The food was well packaged.
Place an online order, told it's ready in 20 minutes.
An hour later I'm still waiting for the food
You make wings. The menu isn't vast... It shouldn't take that long.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Lemon Pepper Wings
Scott Zilonis
I ordered $60 worth food. Didn't receive the 5 orders of ranch i paid for. I actually received 0 ranch! Wings without ranch are a nogo!
Atmosphere: 1
Food: 1
Service: 1
Tiffany Jenkins
I tried calling and going on the website to place a order couldn't. Came into to the restaurant at 1150pm. Young lady stated that they wasn't taking any more orders but they close at 12am......Very disappointed
Food is fire but all the kids working there come with a 45 minute wait and obnoxious behavior inside
Terrible experience! We waited over an hour for a simple order of wings, and the service was incredibly slow. The staff seemed overwhelmed, and we were left standing for extended periods. When our food finally arrived, it was poorly packaged. The location was nearly empty, which made the wait even more frustrating. Hopefully, they’ll take steps to improve their service and efficiency as we got there at 10:15 and left at 11:30.
Placed a DoorDash pickup through my husband name, first time coming and they gave our order away just for us to wait another 20 minutes for an order of just wings. Terrible service and such an inconvenience
This wingstop is awesome!! Great friendly service and the wings was on point!! From the lemon pepper, garlic parm, mango habernaro and spicy korean wings!! Thank You to all staff! -Lia
Waited over 10 minutes for someone to take my order, claim the system was down, but once up prioritize a phone order over 5 minutes... no apologies for the wait. The lady who was the manager was rude and made excuses for poor service. Would not recommend this location. Staff attitude is poor and has messed up orders in the past.
Update manager called me the next day and apologized I appreciate that. Takes a lot to respond to a complaint.
Ordered DoorDash from them and my dasher was waiting forever and when I try to call they don’t pick up terrible customer service
I've only been to this location once, and that's all that I will ever be here. I give it two stars over one since the food was decent, but not great, when I got it. I got a 10pc traditional combo I ordered in store with maybe one or so other customers in there. More people started coming in ordering in-store after me with some getting their order right away. It took over an hour to get the food, and when I went up to see how much longer it would be, they slammed the food down on the counter at me. Overall, this location needs improvement.
Used to be better a few months ago, it's gone downhill lately. Boneless wings are usually great, bone-in is a different story. The past five times I've ordered I have either:
1. I did not get the number of wings I ordered,
2. I did not get all flats when I paid for them, or
3. The wings were clearly overcooked or reheated.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Lemon Pepper Wings
The last 3 times I order food they took one hour and 20 minutes to get my food ready it's a joke this place
The wings took a long time to make
, but we're worth the wait.
The restaurant could be picked up and the floors and table surfaces could use a good mopping/scrubbing, respectively.
The food was well packaged.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
Slow to produce food.
Parking: Yes. Plenty
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Lemon Pepper Wings
The food is always fresh and amazing!!
Place an online order, told it's ready in 20 minutes.
An hour later I'm still waiting for the food
You make wings. The menu isn't vast... It shouldn't take that long.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Lemon Pepper Wings
I ordered $60 worth food. Didn't receive the 5 orders of ranch i paid for. I actually received 0 ranch! Wings without ranch are a nogo!
Atmosphere: 1
Food: 1
Service: 1
I tried calling and going on the website to place a order couldn't. Came into to the restaurant at 1150pm. Young lady stated that they wasn't taking any more orders but they close at 12am......Very disappointed
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