Poorly trained and motivated employees. Every single time I go there there's some sort of issue. The hash browns are really gross. Often I've gotten a frozen coffee drink we're just the top quarter was frozen and the rest of it was just a liquid milk drink
tamara ramsey
Recently went through their drive through and the girls working had no idea what was going on. We placed a mobile order and one girl brought a coffee and sandwich and said bye. We ordered three drinks, donuts, and sandwich. Had to let them know we still had more items. Another girl brought us another drink. Then someone else brought the donuts. But we still were missing a drink. Then they tell us they don’t have the bottled drink. If you don’t have it, fix it on the app so it can’t be ordered at that time. Very disorganized and disappointing service at Cameron. DO BETTER!!!
Andrew Warner
I actually really like this stop, but not today. My issue is with the Dunkin Donuts. I walked up while they were ringing out a customer because I really wanted a donut which for me is rare. Another gentleman walked up as well. We were both ignored as someone other than the girl that rang out the last guest stepped to the register. That guy closed the register while we were standing in line. The other guy in line asked if they were open, a couple employees said no. Mind you, 30 seconds before he walked up, I was in line and they were ringing out a customer. I understand there are business hours, but I’ve worked food service and would have never turned waiting guests away. To add a bit of insult to this situation, one of the employees started boxing donuts from the display and another one grabbed a donut and started eating it in sight of customers. Hopefully this gets addressed. Like I said, I do like this stop but this situation could’ve been handled better.
Cameron P
Customer service sucks here. I got a coffee and wanted it changed slightly but they refused to fix it. Not even a refund. I don't plan on buying coffee from there again.
Terry Trinidad
Super fast and Super Busy and through it all everyone was Super friendly! I highly recommend although for some reason my breakfast bites, hashbrowns and bacon seemed extra greasy.
Parking: Be careful for trucks, trailers and campers stopping for gas at the Shell
Atmosphere: 5
Food: 4
Service: 5
Destiny Thompson
Why do you have things on your app that you are not carrying or out of stock of them? It’s frustrating to place an order and then get to the store for them to tell you we don’t have the marshmallow ube drink or the croissant for the maple bacon sandwiches and they messed up my matcha drink as well.
Atmosphere: 2
Food: 3
Service: 2
Lynn Eglan
I really wanted to grab something to snack on, but the lady at the register was just playing with her hair. I had asked her if the strawberry donut was a cake donut or raised. She tells me it's regular, still playing with hair. I didn't let her mood bring me down. Kind of nasty though since she is handling food and money.
1. Strawberry donut - Donut was good and fresh, strawberry frosting was a little too sweet and thick almost reminded me of eating an airhead.
2. Pumpkin donut - You can smell the pumpkin when you break it in half but when you eat it, it tastes like an old fashioned donut without the crunch from the edges. Didn't taste pumpkin at all.
3. Apple cider donut- you can smell and taste the apple. The donut was fresh and the sugar was messy.
Overall, not a bad experience donuts were tasty. I would recommend the lady who plays with her hair be retrained on food safety and handling of food items.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Doughnut
Kevin Boyd Sr.
Ok as a 29 year retail management guy, it's in my blood to watch and explore the workers - not as a bad or good thing but to see how they flow - it's a personal thing for me! Today was cool so let me share that here! The young lady as a cashier was working with the customer and recommended a doughnut for this customer- she didn't want it but accepted it because of the nature ( back to this at the end) so after that order was taken - the cashier went on to fulfill the order as many were working ?- and one other gal ( my guess she had a head set ) from drive thru cam and asked if I'd been taken care of - so she smiling said are you ready - I was and I laid it out- she listened intently and noted the needs and explained how she'd ring it - but that she'd verbally let em know the request! ( wow top shelf service) ? So my order came - at least the coffee ☕️ did same time as the customer before me! Hers wasn't proper- they believed someone took hers so they remade hers with a smile and apology! Cool workers on an issue! While I was waiting ✋️ and she was waiting idle chit chat cam back to that doughnut she chose - she asked me if I had wanted it as she didn't ( i said sure - so we chatted and yeah that was cool ) ?
Then the girl who tool my order was also working the drive thru as I figured - but I noticed she was also making my food order and delivered it with a smile ?!
To all the workers today! Nice intentions with customers and nice work flows behind the counter! To management: well done! Great hires! Great teamwork! And great understanding of customer service!
Absolutely well done! Best DD experience ever! ?? seriously though- I mean it is whatbit is - but today was top shelf! Thanks
Passing thru! Kev over the road trucker
Atmosphere: 5
Food: 5
Service: 5
MYTYs SnackShack & Snowcones
Everyone there was sweet and so cheerful!! Emily the manager waited on me and help me make a decision for my drink, it was a Carmel craze Latte. It was soooo Good! I will definitely be back!!
Atmosphere: 5
Service: 5
Wendy Otoole
We are on the road and I stopped 10 min b4 closing, at 9pm, to get a dozen little donut balls. They couldn't sell me anything 10 min b4 closing because threw it all away. Why stay open till 9pm? Thats how you run a business.
Hope whoever the heavy set girl was that was working 8/23/24 enjoyed my wrap because she didn't even attempt to ask me if it was mine after she had just asked the people in front of me what they had including the Wendy's worker. Then by the time he stepped aside she took it to the back then next thing I see is her making a coffee to take back and drinking it right near where she took my bag of food. I'll never come back here again for food I'm I truck driver I'm not going to ask for another one when I just seen what she did with mine. Obviously she was hoping for some free food my order was 9406 which never got called I was sitting down at a table then I seen they had an order ready screen my order number was on it when I got up but it was deleted when she went to the back. Yes I walked off because my day is already half way thru and I feel like yelling but thankfully it was only $5 and not worth wasting the time to replace it after it clearly got taken. So again I hope she enjoys it but next time try to actually figure out who it belongs to before you assume it's a free bag for yourself.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chorizo & Egg Dunkin' Wrap
Ferra Samuels
They used to have a sweet young lady working there and that by itself will bring back business. The coffee or food is not the best but hey want to keep everyone working in Cameron. They tend to be rude. Also come on...if someone buys a donut and it is sticky or they buy drippy ice cream, common curtesy says give them at least one little napkin..if it is dribbling all over them...it is just curtesy. However asking for napkins are a burden and my husband was saying something to them and had a question and they just shut the window...from others tell me this is the attitude they have and it will lose business.
Atmosphere: 4
Food: 4
Service: 1
Sam Forth
So creepy how the dude at the register goes into a deep stare at the customers while they are looking over the menu. I decided to go elsewhere, it was to creepy.
Service: 1
jessica Barton
Staff was rude and couldn’t help me with coupons in my app
Dee Reid
Pleased with the freshness here nd energy. Be advised the video posted mentions exit [154], it's actually exit 54.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, English Muffin, Muffins
Poorly trained and motivated employees. Every single time I go there there's some sort of issue. The hash browns are really gross. Often I've gotten a frozen coffee drink we're just the top quarter was frozen and the rest of it was just a liquid milk drink
Recently went through their drive through and the girls working had no idea what was going on. We placed a mobile order and one girl brought a coffee and sandwich and said bye. We ordered three drinks, donuts, and sandwich. Had to let them know we still had more items. Another girl brought us another drink. Then someone else brought the donuts. But we still were missing a drink. Then they tell us they don’t have the bottled drink. If you don’t have it, fix it on the app so it can’t be ordered at that time. Very disorganized and disappointing service at Cameron. DO BETTER!!!
I actually really like this stop, but not today. My issue is with the Dunkin Donuts. I walked up while they were ringing out a customer because I really wanted a donut which for me is rare. Another gentleman walked up as well. We were both ignored as someone other than the girl that rang out the last guest stepped to the register. That guy closed the register while we were standing in line. The other guy in line asked if they were open, a couple employees said no. Mind you, 30 seconds before he walked up, I was in line and they were ringing out a customer. I understand there are business hours, but I’ve worked food service and would have never turned waiting guests away. To add a bit of insult to this situation, one of the employees started boxing donuts from the display and another one grabbed a donut and started eating it in sight of customers. Hopefully this gets addressed. Like I said, I do like this stop but this situation could’ve been handled better.
Customer service sucks here. I got a coffee and wanted it changed slightly but they refused to fix it. Not even a refund. I don't plan on buying coffee from there again.
Super fast and Super Busy and through it all everyone was Super friendly! I highly recommend although for some reason my breakfast bites, hashbrowns and bacon seemed extra greasy.
Parking: Be careful for trucks, trailers and campers stopping for gas at the Shell
Atmosphere: 5
Food: 4
Service: 5
Why do you have things on your app that you are not carrying or out of stock of them? It’s frustrating to place an order and then get to the store for them to tell you we don’t have the marshmallow ube drink or the croissant for the maple bacon sandwiches and they messed up my matcha drink as well.
Atmosphere: 2
Food: 3
Service: 2
I really wanted to grab something to snack on, but the lady at the register was just playing with her hair. I had asked her if the strawberry donut was a cake donut or raised. She tells me it's regular, still playing with hair. I didn't let her mood bring me down. Kind of nasty though since she is handling food and money.
1. Strawberry donut - Donut was good and fresh, strawberry frosting was a little too sweet and thick almost reminded me of eating an airhead.
2. Pumpkin donut - You can smell the pumpkin when you break it in half but when you eat it, it tastes like an old fashioned donut without the crunch from the edges. Didn't taste pumpkin at all.
3. Apple cider donut- you can smell and taste the apple. The donut was fresh and the sugar was messy.
Overall, not a bad experience donuts were tasty. I would recommend the lady who plays with her hair be retrained on food safety and handling of food items.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Doughnut
Ok as a 29 year retail management guy, it's in my blood to watch and explore the workers - not as a bad or good thing but to see how they flow - it's a personal thing for me! Today was cool so let me share that here! The young lady as a cashier was working with the customer and recommended a doughnut for this customer- she didn't want it but accepted it because of the nature ( back to this at the end) so after that order was taken - the cashier went on to fulfill the order as many were working ?- and one other gal ( my guess she had a head set ) from drive thru cam and asked if I'd been taken care of - so she smiling said are you ready - I was and I laid it out- she listened intently and noted the needs and explained how she'd ring it - but that she'd verbally let em know the request! ( wow top shelf service) ?
So my order came - at least the coffee ☕️ did same time as the customer before me! Hers wasn't proper- they believed someone took hers so they remade hers with a smile and apology! Cool workers on an issue! While I was waiting ✋️ and she was waiting idle chit chat cam back to that doughnut she chose - she asked me if I had wanted it as she didn't ( i said sure - so we chatted and yeah that was cool ) ?
Then the girl who tool my order was also working the drive thru as I figured - but I noticed she was also making my food order and delivered it with a smile ?!
To all the workers today! Nice intentions with customers and nice work flows behind the counter!
To management: well done! Great hires! Great teamwork! And great understanding of customer service!
Absolutely well done!
Best DD experience ever! ?? seriously though- I mean it is whatbit is - but today was top shelf! Thanks
Passing thru!
Kev over the road trucker
Atmosphere: 5
Food: 5
Service: 5
Everyone there was sweet and so cheerful!! Emily the manager waited on me and help me make a decision for my drink, it was a Carmel craze Latte.
It was soooo Good!
I will definitely be back!!
Atmosphere: 5
Service: 5
We are on the road and I stopped 10 min b4 closing, at 9pm, to get a dozen little donut balls. They couldn't sell me anything 10 min b4 closing because threw it all away. Why stay open till 9pm? Thats how you run a business.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Hope whoever the heavy set girl was that was working 8/23/24 enjoyed my wrap because she didn't even attempt to ask me if it was mine after she had just asked the people in front of me what they had including the Wendy's worker. Then by the time he stepped aside she took it to the back then next thing I see is her making a coffee to take back and drinking it right near where she took my bag of food. I'll never come back here again for food I'm I truck driver I'm not going to ask for another one when I just seen what she did with mine. Obviously she was hoping for some free food my order was 9406 which never got called I was sitting down at a table then I seen they had an order ready screen my order number was on it when I got up but it was deleted when she went to the back. Yes I walked off because my day is already half way thru and I feel like yelling but thankfully it was only $5 and not worth wasting the time to replace it after it clearly got taken. So again I hope she enjoys it but next time try to actually figure out who it belongs to before you assume it's a free bag for yourself.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chorizo & Egg Dunkin' Wrap
They used to have a sweet young lady working there and that by itself will bring back business. The coffee or food is not the best but hey want to keep everyone working in Cameron. They tend to be rude. Also come on...if someone buys a donut and it is sticky or they buy drippy ice cream, common curtesy says give them at least one little napkin..if it is dribbling all over them...it is just curtesy. However asking for napkins are a burden and my husband was saying something to them and had a question and they just shut the window...from others tell me this is the attitude they have and it will lose business.
Atmosphere: 4
Food: 4
Service: 1
So creepy how the dude at the register goes into a deep stare at the customers while they are looking over the menu. I decided to go elsewhere, it was to creepy.
Service: 1
Staff was rude and couldn’t help me with coupons in my app
Pleased with the freshness here nd energy. Be advised the video posted mentions exit [154], it's actually exit 54.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, English Muffin, Muffins
Loading...