I ate here tonight got home and threw up don’t know if the food wasn’t cooked all the way or what
Food: 1
Service: 1
Chris Corll
Horrible experience. No customer service you can clearly tell the managers dont want to be there.waited forever and got cold fries. Mind you it wasn't busy either. Maybe 4 customers in store. Never go there!
Atmosphere: 1
Food: 1
Service: 1
Hunter Elbert
Only accepts cash on certain nights with no signs posted or notifications!!!
Atmosphere: 1
Food: 1
Service: 1
Hallie Tolbert
The food is pretty good usually. The 3 star review is for the caramel macchiato never having Carmel sauce in it. Maybe you have to say you want it in there and I just don't know? But either way, they are always attentive and do their jobs as best as they can. They only take bit inside to order because the drive through is always super busy which is understandable.
Atmosphere: 3
Food: 4
Service: 3
Darin Berger
Ketchup dispenser is always rancid
Atmosphere: 4
Food: 5
Service: 4
The Real Austin Deans
Compared to other McDonald's restaurants that I've visited I believe Cassville is one of the best McD's around.
Atmosphere: 4
Food: 5
Service: 4
Mark Schwartz (On The Go Repairs)
So me and the old man used to come here, and both order a quarter pounder w cheese using the app, for %40 off. One time he paid for my burger when i forgot my wallet. That was the last quarter pounder with cheese I ever bought. Since then even after making a new account, I am unable to receive the same deal on my account. Even over a year later. McDonald's says they can't do anything. DONT SHARE PAYMENT METHOD WITH SOMEONE ELSE THAT USES THE APP! Buyer beware. Offer good deals without a login and password, or count me out. Food is too overpriced, and app is unfair and horribly coded. After choosing deal, you can't go back and choose a different full priced item without it acting like you already used that deal, and have to wait. I used to love this restaurant as a kid, and this makes me very sad. 😔
Atmosphere: 2
Food: 4
Service: 4
Virginia Wright
It was hot inside
Atmosphere: 1
Food: 3
Service: 3
Shawn Elmore
Food could be better but its mostly the ingredients they are given to use workers of course mess up once in a while but honestly they're great and always fix it with no issues for me
Atmosphere: 5
Food: 3
Service: 5
Sherrie Murphy
Sorriest service ever. No one at registers to take orders. One employee was standing at the kiosks to assist people in how to use them but it wouldn’t take my daughter’s app number for the customer deal again. It seldom works at any kiosk. The employee couldn’t get it to work either. The employee brought my food with napkins. Another employee brought the rest of the orders out without napkins. No one asked if we needed condiments which weren’t included on the trays. There was no changing table in the restroom which was inconvenient because we are just passing through today. I expected better from McDonald’s. There were plenty of employees in the back working. They could have had at least one person or the employee standing by the kiosks take orders and be a cashier. When I wanted a refill, I stood for some time at the counter. One employee came over and dropped an order onto the counter and didn’t even acknowledge me. Another employee came up to put another order onto the counter and actually asked if he could help me. He gave me my refill and walked away. Very disappointed.
Did a online order on 6/22 at 8:38pm 8 arrived at 8:50 and they told me to pull up they're typically pretty good about only letting you wait up to 5 minutes but last night I waited over 20 and watched all the 13 cars after me get their food.(including the ones they had parked after me). Food was fresh but service is lacking. Make sure you have time to wait for food.
Atmosphere: 1
Food: 5
Service: 1
Clay Hudgins
Good food especially chocolate shake chicken nuggets and spicy McChicken
Atmosphere: 5
Food: 5
Service: 5
Shannon Harman
Cold food and we had to park and wait for it. They weren’t busy
Atmosphere: 1
Food: 1
Service: 1
Kasey Rundall
Terrible service it's almost every time I go they will get the car that pulls up second they never don't park you they can't get orders out in a reasonable time they just are lazy since the gm they use to have left
Atmosphere: 1
Food: 2
Service: 1
Stacy Clark
Do they ever wipe down their tables? It sure doesn’t appear so! I typically order from the app, even when going inside, to get my discount and points. When inside, I opt in for the table service option. On more than one occasion, they bag up my food and call me to the counter to pick it up. And, good luck on getting ketchup out of their dispenser! It’s empty 9 times out of 10. Cassville really needs better food options! 🤦🏻♀️
I ate here tonight got home and threw up don’t know if the food wasn’t cooked all the way or what
Food: 1
Service: 1
Horrible experience. No customer service you can clearly tell the managers dont want to be there.waited forever and got cold fries. Mind you it wasn't busy either. Maybe 4 customers in store. Never go there!
Atmosphere: 1
Food: 1
Service: 1
Only accepts cash on certain nights with no signs posted or notifications!!!
Atmosphere: 1
Food: 1
Service: 1
The food is pretty good usually. The 3 star review is for the caramel macchiato never having Carmel sauce in it. Maybe you have to say you want it in there and I just don't know? But either way, they are always attentive and do their jobs as best as they can. They only take bit inside to order because the drive through is always super busy which is understandable.
Atmosphere: 3
Food: 4
Service: 3
Ketchup dispenser is always rancid
Atmosphere: 4
Food: 5
Service: 4
Compared to other McDonald's restaurants that I've visited I believe Cassville is one of the best McD's around.
Atmosphere: 4
Food: 5
Service: 4
So me and the old man used to come here, and both order a quarter pounder w cheese using the app, for %40 off. One time he paid for my burger when i forgot my wallet. That was the last quarter pounder with cheese I ever bought. Since then even after making a new account, I am unable to receive the same deal on my account. Even over a year later. McDonald's says they can't do anything. DONT SHARE PAYMENT METHOD WITH SOMEONE ELSE THAT USES THE APP! Buyer beware. Offer good deals without a login and password, or count me out. Food is too overpriced, and app is unfair and horribly coded. After choosing deal, you can't go back and choose a different full priced item without it acting like you already used that deal, and have to wait. I used to love this restaurant as a kid, and this makes me very sad. 😔
Atmosphere: 2
Food: 4
Service: 4
It was hot inside
Atmosphere: 1
Food: 3
Service: 3
Food could be better but its mostly the ingredients they are given to use workers of course mess up once in a while but honestly they're great and always fix it with no issues for me
Atmosphere: 5
Food: 3
Service: 5
Sorriest service ever. No one at registers to take orders. One employee was standing at the kiosks to assist people in how to use them but it wouldn’t take my daughter’s app number for the customer deal again. It seldom works at any kiosk. The employee couldn’t get it to work either. The employee brought my food with napkins. Another employee brought the rest of the orders out without napkins. No one asked if we needed condiments which weren’t included on the trays. There was no changing table in the restroom which was inconvenient because we are just passing through today. I expected better from McDonald’s. There were plenty of employees in the back working. They could have had at least one person or the employee standing by the kiosks take orders and be a cashier. When I wanted a refill, I stood for some time at the counter. One employee came over and dropped an order onto the counter and didn’t even acknowledge me. Another employee came up to put another order onto the counter and actually asked if he could help me. He gave me my refill and walked away. Very disappointed.
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
Did a online order on 6/22 at 8:38pm 8 arrived at 8:50 and they told me to pull up they're typically pretty good about only letting you wait up to 5 minutes but last night I waited over 20 and watched all the 13 cars after me get their food.(including the ones they had parked after me). Food was fresh but service is lacking. Make sure you have time to wait for food.
Atmosphere: 1
Food: 5
Service: 1
Good food especially chocolate shake chicken nuggets and spicy McChicken
Atmosphere: 5
Food: 5
Service: 5
Cold food and we had to park and wait for it. They weren’t busy
Atmosphere: 1
Food: 1
Service: 1
Terrible service it's almost every time I go they will get the car that pulls up second they never don't park you they can't get orders out in a reasonable time they just are lazy since the gm they use to have left
Atmosphere: 1
Food: 2
Service: 1
Do they ever wipe down their tables? It sure doesn’t appear so! I typically order from the app, even when going inside, to get my discount and points. When inside, I opt in for the table service option. On more than one occasion, they bag up my food and call me to the counter to pick it up. And, good luck on getting ketchup out of their dispenser! It’s empty 9 times out of 10. Cassville really needs better food options! 🤦🏻♀️
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