McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
500 MO-22, Centralia
(573) 682-2683

About McDonald's

McDonald's has experienced positive changes in management, leading to a cleaner lobby, friendly staff, and hot, fresh food. The restaurant is kid-friendly, featuring a great play area for children. Customers have praised the staff for their excellent customer service and their willingness to go above and beyond, such as accommodating large orders of nuggets for family dinners. The drive-thru remains efficient, accurate, and convenient, especially with online ordering options. However, some menu changes, like the spicy chicken sandwich, have disappointed customers. The beef patties are getting smaller, and many feel the prices are too high for the portion sizes. Some users have encountered quirks with the app, such as difficulties ordering breakfast at early hours or not being able to select drinks during breakfast. Despite these minor issues, overall satisfaction is high, and customers hope for continued improvements from the corporate level.

Customers' Favorites

McDonald's Reviews

2.4
212 ratings
Restaurantji Rating
5
17%
4
9%
3
16%
2
12%
1
46%
Food
2.6
Atmosphere
2.6
Service
2.4

Share your opinion about McDonald's

Restaurantji Rating

Have more pride in your job. Service is pitiful. Always. We’ve been sitting in drive thru 40 minutes on Friday night after a home football game. It’s not like this is first time they’ve had a lot of customers. Do better.

The staff is fantastic! However, I've encountered a little hiccup with the app. Sometimes it seems to think it's lunchtime when I'm trying to order breakfast at 6 AM. It can be a bit confusing! And on those occasions when I can order breakfast, I’ve noticed I can’t select a drink because it says drinks aren’t available at breakfast. Just a couple of quirks to sort out, but overall, I really appreciate the great service!

Food is always old, cold, undercooked. And you never get the order that you paid for. It also usually tastes like it’s been dropped on the floor. Once I got a hot chocolate that was completely curdled and ended up making me sick. I don’t recommend this McDonalds.

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Hours

Monday 5AM - 11PM
Tuesday 5AM - 11PM
Wednesday 5AM - 11PM
Thursday 5AM - 11PM
Friday 5AM - 12AM
Saturday 5AM - 12AM
Sunday 6AM - 11PM
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