What can I say your staff is not good. We stood there for a long time only customer and they just didn’t care. So we left after I check the reviews and saw this was normal here. Bad place to stop.
Atmosphere: 1
Service: 1
Emily Perdue
If I could give zero starts this restaurant would receive zero stars. First attempt to order here we waited in the drive thru for someone to take our order which they never did. Told us to pull up to get our food, so finally we ordered and then we were told it would be a 15-20 minute wait. No thank you. Second attempt to order here we were told in the drive thru that they were haulting orders because they were too busy. There were only 2 cars in front of us both at the window. I doubt we will try a third time.
Jerry Robinson
I had no problems, I ordered chicken in the morning so I had to wait for it to be cooked. That's not a problem because I know when ordering chicken you usually do. They cant keep it long once they cook it. The place was clean the service was good.
Atmosphere: 5
Food: 5
Service: 5
Sonu Singh
Very, very bad food👎🏻 👎🏻👎🏻🤮am first time coming for this location and I spend a $10 very bad food. And in the future, every location, I know by for this brand Arby’s,s food.
Atmosphere: 1
Food: 1
Service: 1
Brandy Holle
My husband and our dog stopped here on our way home tonight and he ordered a steak bite bowl. We took our food to the dog park and he fed the dog a big bite. 3 minutes later, she threw it all back up. Another 2 mins go buy and my husband then got sick also. Do not order the steak bites!!!
Atmosphere: 2
Food: 1
Service: 2
Mike W
Delicious food and super sweet people! They were so kind in spite of my dog barking her head off in drive through. ❤️
Keelan Stewart
Didnt get sandwich, very rude, and her hair was everywhere. Disgusting in there.
Atmosphere: 1
Food: 1
Service: 1
Adil Waseem
Gotta change your employees 5am shift woman’s mad as hell
Atmosphere: 1
Food: 5
Service: 1
Willie Mills
Everyone Did a great job. Friendly. fresh hot food. Fast. Perfect.
Atmosphere: 5
Food: 5
Service: 5
Kevin Whitney
The food was okay but the employees are absolutely terrible. The employees need to be trained properly, they are very rude and they could care less, that being said some changes are needed ASAP
It’s Charleston so expect the bare bare minimum 🤦♂️
Atmosphere: 2
Food: 3
Service: 1
Elfan M.
Food was average, place looked clean, and I got my order in about 4 minutes even though it was busy. But the guy at the counter was passive‑rude from hello to handoff. Didn’t even give me my cup till I asked, while others got theirs right away. Little thing, big picture—1 star.
Atmosphere: 1
Food: 4
Service: 1
Tink Lambert
Charleston's Arby's in the Loves Travel Plaza is chaos. 3 people had to come back in after waiting over 15 minutes for their food bc it was all mixed up. The guy running the register only mumbled and was not able to count out the correct change. Yes, it tells how much, but he struggled figuring it out. There was a long line and 2 workers went on a break. Shake machine was down, no napkins, or sauce cups. I'm fairly certain no person left satisfied. The Love's side was fine. It was a bad experience because of the terrible service.
Atmosphere: 1
Food: 2
Service: 1
Michael Isaac
They didn't have roast beef. They said the manager didn't order it. Roast beef is their main thing, how do you manage to run out? 😂
Stacey Luttrell
It took a while to get the order. Food was hot and fresh but sandwich did not have the quantity of meat compared to prior visits. Staff is really friendly, just a bit slower this time.
What can I say your staff is not good. We stood there for a long time only customer and they just didn’t care. So we left after I check the reviews and saw this was normal here. Bad place to stop.
Atmosphere: 1
Service: 1
If I could give zero starts this restaurant would receive zero stars. First attempt to order here we waited in the drive thru for someone to take our order which they never did. Told us to pull up to get our food, so finally we ordered and then we were told it would be a 15-20 minute wait. No thank you. Second attempt to order here we were told in the drive thru that they were haulting orders because they were too busy. There were only 2 cars in front of us both at the window. I doubt we will try a third time.
I had no problems, I ordered chicken in the morning so I had to wait for it to be cooked. That's not a problem because I know when ordering chicken you usually do. They cant keep it long once they cook it. The place was clean the service was good.
Atmosphere: 5
Food: 5
Service: 5
Very, very bad food👎🏻 👎🏻👎🏻🤮am first time coming for this location and I spend a $10 very bad food. And in the future, every location, I know by for this brand Arby’s,s food.
Atmosphere: 1
Food: 1
Service: 1
My husband and our dog stopped here on our way home tonight and he ordered a steak bite bowl. We took our food to the dog park and he fed the dog a big bite. 3 minutes later, she threw it all back up. Another 2 mins go buy and my husband then got sick also. Do not order the steak bites!!!
Atmosphere: 2
Food: 1
Service: 2
Delicious food and super sweet people! They were so kind in spite of my dog barking her head off in drive through. ❤️
Didnt get sandwich, very rude, and her hair was everywhere. Disgusting in there.
Atmosphere: 1
Food: 1
Service: 1
Gotta change your employees 5am shift woman’s mad as hell
Atmosphere: 1
Food: 5
Service: 1
Everyone Did a great job. Friendly. fresh hot food. Fast. Perfect.
Atmosphere: 5
Food: 5
Service: 5
The food was okay but the employees are absolutely terrible. The employees need to be trained properly, they are very rude and they could care less, that being said some changes are needed ASAP
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
It’s Charleston so expect the bare bare minimum 🤦♂️
Atmosphere: 2
Food: 3
Service: 1
Food was average, place looked clean, and I got my order in about 4 minutes even though it was busy. But the guy at the counter was passive‑rude from hello to handoff. Didn’t even give me my cup till I asked, while others got theirs right away. Little thing, big picture—1 star.
Atmosphere: 1
Food: 4
Service: 1
Charleston's Arby's in the Loves Travel Plaza is chaos. 3 people had to come back in after waiting over 15 minutes for their food bc it was all mixed up. The guy running the register only mumbled and was not able to count out the correct change. Yes, it tells how much, but he struggled figuring it out. There was a long line and 2 workers went on a break. Shake machine was down, no napkins, or sauce cups. I'm fairly certain no person left satisfied. The Love's side was fine. It was a bad experience because of the terrible service.
Atmosphere: 1
Food: 2
Service: 1
They didn't have roast beef. They said the manager didn't order it. Roast beef is their main thing, how do you manage to run out? 😂
It took a while to get the order. Food was hot and fresh but sandwich did not have the quantity of meat compared to prior visits. Staff is really friendly, just a bit slower this time.
Atmosphere: 3
Food: 5
Service: 3
Loading...