Chicken Salad Chick

This place always has fresh chicken salad that tastes amazing. The staff are so super nice and welcoming as well. I come here at least once a week and they are very friendly.

Atmosphere: 5

Food: 5

Service: 5

My boyfriend, my sister, and I absolutely love the food at chicken salad chick, just not the chesterfield location. My boyfriend is deadly allergic to tree nuts, which are in a few menu items at CSC. When we ordered i repeated multiple times to make sure his food does not touch tree nuts or get near any tree nut ingredients because he is very allergic. The cashier just replied by saying that there was none in his order, which then i followed by requesting her to make sure his food didn't come in contact with any. Then we received our food with his side on the plate with a fancy nancy (which is filled with tree nuts). Had I not seen a grape poking out of his sandwich, he would've had an allergic reaction. The worker just blew it off by saying they probably just got mixed up. Please, please make sure your workers are aware of food allergies, especially when told about them.

Atmosphere: 3

Food: 5

Service: 1

I ordered the Chick and said to make it a trio and ordered one side and the. Said but I want to make it a trio which the girl replied yes I have your side as the soup…. So when I got to the window I asked if it was the trio and she said yes you have the sandwich and the soup, I said ok but I wanted the third side…. She said it will be $2.75 more I said ok. When I got home the first bite was either a piece of paper or a really long tendon and the chicken salad was way runnier than the other times I have ordered it. I also was looking forward to my pickle spear but it was super soft and grimy. Needless to say I probably won’t go back.

Atmosphere: 4

Food: 1

Service: 3

I normally would give 5 stars but for some reason I did not receive their natural lemonade June 21 I ordered over door dash and sometimes just go for the lemonade but this time it was definitely not their natural lemonade one it tasted like dishwater and had no pulp so probably fountain lemonade which is gross. other than that their food is so good and normally everything is fine.

I have been a frequent customer here for years, I probably go a few times a month. Today when they gave me my card back they told me that I could not get the kids meal anymore and that the portions are the same. First off, we are in the drive thru. You don’t know where I am going with this food. Who are you to tell me what I can and can’t order off your menu? Second they are not the same portion sizes. When I get the kids sandwich I get half a sandwich as opposed to the full sandwich. I end up throwing the other half away and that is wasteful. I also get a small soda as opposed to paying $3 for a large. They told me they are a franchise, and the owner isn’t allowing it anymore which is your prerogative. I guess the owner rather have no money than some because I won’t be back and if I am you better be checking IDs for me to not order a kid’s meal.

Update: I emailed you below like you asked and have not heard back from anyone.

Visited twice and compared to Fairview Heights location service was just okay. Also, we’re out of at least two recipes on both visits.

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Fruity Fran Chicken Salad Croissant, Loaded Potato Soup, The Chick

Chesterfield location. I gave this location 3 tries. All 3 times I was served wonderful chicken salad on stale bread and/or croissants. Tried the cake one time - also stale & dry. I don’t know if it is just this location or all of them are like this. Such a shame.

Atmosphere: 5

Food: 3

Service: 5

Get your app fixed. I’ve tried to create an account 2 different times but I can never get past the password screen. Both times I went elsewhere.

Chatty staff if you like that. Bread was very dry and there was a low ratio of chicken salad/veggies to bread so basically two bites in the middle were great but the rest of the sandwich was just dry bread. The cookie they give out is way too sweet... They should do something more neutral to accommodate more people.

Kid-friendliness: Kids were there

Atmosphere: 4

Food: 2

Service: 3

My first order I did was online. I went to the drive through to pick up my order and they informed me that they didn't have an order for me. So, I went into the store. They definitely withdraw the money from my account. After about 15 minutes I was on my way. So, a week later I thought let me try it again. Did the online order and went to pick it up and got back to work and items were missing. I feel 2 visits and 2 messed up orders isn't very good to me. I do like the food, but the service isn't very desirable. I emailed them and got no response.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Broccoli Salad

Lots of seating, inside and out, 2 people or groupsa

Atmosphere: 5

Food: 5

Service: 4

Make sure you check your order with this restaurant! They charge $19 for a trio and a drink and forget 1/2 the order! Also, the quality is NOT consistent with this place. Choose another, there are many more decent restaurants right around this one!

Atmosphere: 1

Food: 1

Service: 1

Has only chicken salad a variety of them? Cannot offer just a couple of different chicken salad or croissant or toast or wheat.

Atmosphere: 5

Food: 5

Service: 5

I ordered the fancy Nancy on croissant with a cup of baked potato soup. The soup was thick, rich and hardy. The chicken salad was fine, a bit bland and the croissant was a little dry. It came with a pickle spear and a cute cookie. I do wish they had more variations of chicken salad, maybe some with tarragon or curry. I picked up my to go order and the staff were cheerful. There was way too much packaging waste. The sandwich could have easily been wrapped in some type of paper instead of the large styrofoam container and the over sized plastic bag was wasteful for the small amount of food that was inside. I suggest jazzing up and mixing up the chicken salad options and go easy on the environment. I’ll try you again sometime.

Atmosphere: 4

Food: 3

Service: 5

The food was delicious and at a fair price. The person that checked us out at the cash register was competent, however she had a bit of an attitude. However we enjoyed our visit .

The Tortilla soup was absolutely delicious. I was very pleased with it.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Grape Salad, Classic Carol