I am currently waiting on a delivery that is 34 minutes overdue. The tracking section of the app still only has it listed as received by the store. I have tried to call the store, but receive a busy signal.
Service: 1
Maurice Prophete
Not only did I have to wait over 30 mins for an online order, that they didn’t put it in and start making until I had to ask about it again. And they still gave me the wrong order. Had I not already wasted 30mins waiting for a single sandwich I would had gone back. This wasn’t the first time this location has lost/delayed orders, but this will definitely be the last time I order from here
Atmosphere: 2
Food: 1
Service: 1
L. Johnson
I absolutely love these sandwiches. I oder from this location often as it is very close to where I work. However, my sandwich specifications are absolutely overlooked. What's the point of having customization option online if the staff overlook them. I ask for mayo or extra vinegar and oil, I don't get it. I ask for no peppers, yet they're on my sandwich. All I ask is pay better attention to orders as they come through and make them to specifications.
Atmosphere: 3
Food: 4
Service: 2
Katie s
After driving all the way over there they have a sign on the door that they closed at 3 pm that day!
David Copeland
Don't waste your time if it's after 3pm. I'm sick of showing up only to find they closed early. It has happened repeatedly, and today they were still accepting online orders while closed. Based on the Now Hiring signs and clearly reduced hours, I'm sure they don't pay employees enough.
Service: 1
Sawyer M
I absolutely love Jimmy John’s! I eat there at least, 3 times a week. And not once have I had a bad experience with the food until now. I have never ate at this location but wanted a sandwich on my way home from work. The girl who gave me my sandwich was fantastic! When I got back to my car, the bread was so stale, it was almost inedible. Which sucks because, that’s my favorite sandwich. I would have gone back in but I was in a time crunch. I don’t wanna get anyone in trouble but please do better!
Atmosphere: 3
Food: 1
Service: 5
S. Spoon
This Jimmy Johns location has messed up my order more times than I can count. I order online and have gotten the complete wrong sandwich, I’ve had multiple orders where they forgot to bring drink or side. They won’t do partial refunds, so I get the option to wait another 40 minutes while they go grab my drink/side and bring it back. I just lose money because I can’t wait that long. Today I ordered for delivery for my kids and it took an hour and 40 minutes to arrive. Don’t recommend ordering from this location.
Service: 1
Bobby W.
How are you not open during dinner time? I'm currently here at 5:56pm and they are closed. Update your hours.
Andrea Rand
I went in to pick up a sandwich today. They were slammed in the middle of a lunch rush, but staff were still friendly and polite. The food is always delicious.
Atmosphere: 5
Food: 5
Service: 5
Brian Droege
There were 6 employees behind the counter and none of them seemed to have time to run the cash register or sandwich line. Three of them played (wrapped trash liners around another's neck, interrupted the others while making sandwiches, one called another the N word) while 3 customers waited for food and another 2 waited to have their orders taken. One customer complained about the lack of service and was meet with an argument that he should asked for help if he wanted a sandwich. That customer walked out. These kids need more supervision. I relayed the story to my in-laws and they said that is nothing new for this store. My sandwich bread was undercooked and was doughy as well.
The food was great but the 3 women working seemed like they were so angry and annoyed
Atmosphere: 2
Food: 5
Service: 3
Becca P.
Zero stars. Closes at 3pm daily due to staff shortage but the signs appears to have been there for months. Update your hours
Jake Killday
Need to update business hours. That's how people know you're open... smh
Killa McScrilla
Their hours online are a lie. They close at 3 pm on weekdays. What a joke. Not in all my days have I ever seen a sandwich shop that closes at 3 pm, right when the peak eating window is opening for most people. Completely blown away by that level of incompetence.
Kori Jefferson
If ya’ll are gonna start closing at 3pm, at least change your hours. I placed an online order with NO issue. I’ve now wasted 15 dollars and gas trying to pick up food at a CLOSED store. Then the when we called we were just told it’d be refunded the next day. I get no one gets paid enough to care anymore, but this is just plain irritating.
I am currently waiting on a delivery that is 34 minutes overdue. The tracking section of the app still only has it listed as received by the store. I have tried to call the store, but receive a busy signal.
Service: 1
Not only did I have to wait over 30 mins for an online order, that they didn’t put it in and start making until I had to ask about it again. And they still gave me the wrong order. Had I not already wasted 30mins waiting for a single sandwich I would had gone back. This wasn’t the first time this location has lost/delayed orders, but this will definitely be the last time I order from here
Atmosphere: 2
Food: 1
Service: 1
I absolutely love these sandwiches. I oder from this location often as it is very close to where I work. However, my sandwich specifications are absolutely overlooked. What's the point of having customization option online if the staff overlook them. I ask for mayo or extra vinegar and oil, I don't get it. I ask for no peppers, yet they're on my sandwich. All I ask is pay better attention to orders as they come through and make them to specifications.
Atmosphere: 3
Food: 4
Service: 2
After driving all the way over there they have a sign on the door that they closed at 3 pm that day!
Don't waste your time if it's after 3pm. I'm sick of showing up only to find they closed early. It has happened repeatedly, and today they were still accepting online orders while closed. Based on the Now Hiring signs and clearly reduced hours, I'm sure they don't pay employees enough.
Service: 1
I absolutely love Jimmy John’s! I eat there at least, 3 times a week. And not once have I had a bad experience with the food until now. I have never ate at this location but wanted a sandwich on my way home from work. The girl who gave me my sandwich was fantastic! When I got back to my car, the bread was so stale, it was almost inedible. Which sucks because, that’s my favorite sandwich. I would have gone back in but I was in a time crunch. I don’t wanna get anyone in trouble but please do better!
Atmosphere: 3
Food: 1
Service: 5
This Jimmy Johns location has messed up my order more times than I can count. I order online and have gotten the complete wrong sandwich, I’ve had multiple orders where they forgot to bring drink or side. They won’t do partial refunds, so I get the option to wait another 40 minutes while they go grab my drink/side and bring it back. I just lose money because I can’t wait that long. Today I ordered for delivery for my kids and it took an hour and 40 minutes to arrive. Don’t recommend ordering from this location.
Service: 1
How are you not open during dinner time? I'm currently here at 5:56pm and they are closed. Update your hours.
I went in to pick up a sandwich today. They were slammed in the middle of a lunch rush, but staff were still friendly and polite. The food is always delicious.
Atmosphere: 5
Food: 5
Service: 5
There were 6 employees behind the counter and none of them seemed to have time to run the cash register or sandwich line. Three of them played (wrapped trash liners around another's neck, interrupted the others while making sandwiches, one called another the N word) while 3 customers waited for food and another 2 waited to have their orders taken. One customer complained about the lack of service and was meet with an argument that he should asked for help if he wanted a sandwich. That customer walked out. These kids need more supervision. I relayed the story to my in-laws and they said that is nothing new for this store. My sandwich bread was undercooked and was doughy as well.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
The food was great but the 3 women working seemed like they were so angry and annoyed
Atmosphere: 2
Food: 5
Service: 3
Zero stars. Closes at 3pm daily due to staff shortage but the signs appears to have been there for months. Update your hours
Need to update business hours. That's how people know you're open... smh
Their hours online are a lie. They close at 3 pm on weekdays. What a joke. Not in all my days have I ever seen a sandwich shop that closes at 3 pm, right when the peak eating window is opening for most people. Completely blown away by that level of incompetence.
If ya’ll are gonna start closing at 3pm, at least change your hours. I placed an online order with NO issue. I’ve now wasted 15 dollars and gas trying to pick up food at a CLOSED store. Then the when we called we were just told it’d be refunded the next day. I get no one gets paid enough to care anymore, but this is just plain irritating.