Taco Bell

I've been here twice now and haven’t eaten either time. The first time I went a couple months ago I pulled up at the drive-through around 11 and was told they were closed. However, it clearly stated on their door that they were open until two. They had there lights on. I just attempted to go again tonight and there were four cars in front of me. This was also around 11 PM. As it got to my turn to order I was told to please come inside to place any orders. They are shutting the drive-through down for a bit. Are you kidding me! I don’t know if they’re just understaffed or have an extremely lazy manager, but this place is a joke.

Service: 1

The chesterfield location is extremely disappointing. Every-time I get food there it seems to be half assed and is usually wrong or something is missing. I got a quesadilla and chips/cheese tonight and got all the way home to find there were no chips. I don’t have this experience at other locations.

Atmosphere: 2

Food: 2

Service: 3

Horrible experience I ordered a strawberry vanilla freeze I was under the impression it was only one size because I wasnt asked when placing the order what size I would like I got to the window and the cashier gave me a small cup I asked if I could pay the difference for the large he told me they were already in the red (talking about their drive through time) so no. So my issue is I shouldnt be punished or not serviced because you have incompetent workers that cant manage the drive through properly. Not only that the 2 chalupas I ordered the flat bread was hard and the chicken strips were old and hard. If I could give 0 stars I would.

Food: 1

Service: 1

The service is terrible and the food takes forever to get.

Lost business again. Don’t go here unless you only want drive thru. Lobby seems to be closed a lot. I used to manage to Taco Bell when I was younger. Unless the lobby is a danger to the customer why isn’t it open at 3pm when we take our own orders unless you don’t wanna clean the lobby?

Atmosphere: 1

Food: 1

Service: 1

The worst taco bell around. Horrible food and service. Filled door dash orders before customers waiting in the dinning room! No employees would speak to anyone about issues with the food.

Atmosphere: 1

Food: 1

Service: 1

Food was OK it was kind of cold

Atmosphere: 5

Food: 3

Service: 5

I love Taco Bell food, but their poor quality service is so frustrating. I ordered 4 items, how tough is it to count 4 in the bag even if the items are wrong? I so crave the food, but more often than not I regret giving them my business, as they seem to screw orders up more than they get it right. How tough is it to count to 4?!?!?

Atmosphere: 1

Food: 3

Service: 1

I pulled up and there wasn't a clear and welcoming greeting. I'm not entirely sure my rewards number got entered. The order was not repeated back to me. The window was opened and they took my credit card, never acknowledged me, handed me my food and receipt and never said thank you. The tortillas were hard. The inside filling of the burritos were lukewarm. Completely underwhelming. Even a smile or a thank you would have gone much further.

Atmosphere: 3

Food: 2

Service: 1

Food was bad last night
It's a taco bell they've gone down since the 90's

But the big guy at the drive up window was awful, he's the reason it's getting a 1 star.

Atmosphere: 1

Food: 1

Service: 1

Worst taco bell in the state
The service is ridiculously bad
Avoid

Atmosphere: 1

Food: 1

Service: 1

Dirty, terrible customer service always

Editing this review because my friends and I went to the store and there was a sign that said the inside was closed, which was fine we get in our car go through the drive-through and at this point it was before 5 o’clock and the person running the drive-through purposely waited Until it was after 5 o’clock told us we couldn’t get the deal and then said to our face that we were being rude when we said nothing that was rude.

Atmosphere: 1

Food: 1

Service: 1

Useless person as a manager. Very rude and speaks with disrespect!

Atmosphere: 1

Food: 3

Service: 1

Crabby employees