Chick-fil-A

11997 Manchester Rd, Des Peres
(314) 821-3452

Recent Reviews

Sort by
Marvise Hicks

Busy..busy small lot. Tight

Food: 5

Service: 5

Jenny Shelley

I was in such a hurry today! Chick-fil-a is definitely the place to go when every minute counts and you're out with hungry kids.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Fries, Spicy Chicken Sandwich, Grilled Chicken Sandwich, Chick-Fil-A Grilled Chicken Club Sandwich

Kendra Ellison

The food was fresh and the customer service is always great at this location.

Atmosphere: 5

Food: 5

Service: 5

Diahann Uebel

Nice place

Atmosphere: 5

Food: 5

Service: 5

Tama Irfan

So fast! They have the drive thru down to a science!

Atmosphere: 5

Food: 5

Service: 5

Leslie Porter

I went through the drive through and William was very kind and accommodating! Even though it was a moment before my food came out, he asked how my day was and how I was doing. Very kind and accommodating employees!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Fries

Quinn Hacke

Same issues different day

Alexis Brison

I recently placed a pickup order at this location and felt compelled to share my experience—not only for myself, but for my community. As an African American customer, I believe it’s important to speak up when treatment feels unequal, even when it comes down to tone and demeanor.

When I walked into the store, I was met by a young woman (possibly Hispanic, with a long braid). Her greeting was noticeably unfriendly, and her tone was curt when I stated I was there for a pickup order. She responded that they were still working on it, but the issue wasn’t the message—it was the attitude behind it.

As I waited, I observed the same employee interact with the customer behind me, a white male. She greeted him warmly with a smile and asked how he was doing, then politely asked whether his order was for dine-in or pickup. This made it very clear that she was capable of offering respectful customer service, but chose not to extend that same courtesy to me.

It’s often difficult as an African American to call out these moments, because bias expressed through tone and demeanor is subtle and easy to dismiss. But it happens too often to stay silent. No one should feel like their money, presence, or dignity is worth less than someone else’s.

I normally avoid fast food for reasons like this, but my mother was in the hospital nearby and wanted something to eat after we’d been in the ER since early this morning. Even in stressful circumstances, no customer should have to experience this kind of disparity.

I hope management will address this and ensure employees treat all customers with equal respect, regardless of race or ethnicity. Everyone deserves fair and courteous service. Unfortunately, based on this experience, I will not be returning to this location.

Atmosphere: 1

Service: 1

Rebekah Dean

Zion was awesome and so engaging in the drive thru! Definitely a fan of this location.

Atmosphere: 5

Food: 5

Service: 5

Dikesh Acharya

Quite good ambience with lovely atmoshphere . Good place to hangout .

Atmosphere: 5

Food: 4

Service: 4

Scott R

First of all, I have always had good luck with this location. And I am always amazed at how quickly they clear a line. Today was a bit of a let down. Trying to eat better and still getting food for my wife who is overnighting at the Mercy Surgery Center. Pulled in and was able to order within minutes, a good start. Ordered a number one meal and two 3 piece NAKED tenders. Get right through the line and back to the hospital quickly. Unwrap the food and have breaded chicken tenders. 😔 Not the end of the world but thought I would call. The lady on the phone proceeds to tell me they don’t carry NAKED chicken tenders. I said that when ordered them, the guy didn’t flinch and took the order. She said nonchalantly verbatim “Yeah, sorry about that”. Again, not the end of the world just bummed this happened on surgery day. As stated in the beginning, this is the first issue I have ever had at this location.

Food: 5

Service: 2

Allison Young

Best location to go to!

Atmosphere: 5

Food: 5

Service: 5

Destiny Smith

Always a great experience - even if something was wrong.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mac \u0026 Cheese, Kale Crunch Side

Chris Drake

Place closed before stated time.

B D

8:30am drove in, very clean inside. Place is decorated for Xmas already playing Mariah Carey. The restrooms were extremely clean being first thing in the AM Holy smokes Filet scramble w hash browns smells amazing. Added my choice of sauces, buffalo, mayo, mustard & some salsa comes w bowl. Food is a 10/10 this location needs to have everywhere be up to their standards. It’s really good.

Recommended dishes: Grilled Nuggets

Loading...