place is a joke sat and waited for 20 minutes bc they didn’t give me a bag of chips that i paid for walked in got someone’s attention took my receipt and never handed me the bag that was right next to him had to wait for another worker to come buy and grab her attention then she told him to get the bag of chips which he proceeded to crush them in his hand and stuff them in a bag. horrible customer service what an absolute joke.
Atmosphere: 1
Food: 1
Service: 1
Sierra May
We ended up coming in for a late night taco bell run. Was not greeted at the drive through. The person i’m with tryed to ask what was on one of the items and was just ignored told the total and told to pull around. Unable to ask for sauces or even a drink.
Atmosphere: 1
Food: 2
Service: 1
Lena Ashby
🎖️Caramel Frappuccinos are The Bomb.Com❣️👀👅🫶🏼🪩👌🏼
Sheri Godat
We had a person with us that was allergic to dairy and ordered everything without, the food came out with cheese on it that they claimed was mixed in with the lettuce, and we asked them to remake it, and they got an attitude and demanded us a refund and then when we open the second item That allergy person had ordered it also had cheese on it as well, everyone makes mistakes but you have to own the mistake and make it right! Beware if you have any sort of allergies.
Atmosphere: 1
Food: 3
Service: 1
Robin Pritchett
My daughter and I stopped here around 3:30 on Saturday. We both ordered separately at the kiosk. I paid with a debt card but she was paying cash so after placing her order she was to pay at the counter. I received my order and she waited at least 10 minutes until finally a worker came to the counter to help her. There was only 1 other customer in The dining area and none of the tables had been wiped down. After she finally got her order a lady came in who had just gone thru the drive-thru and said they didn't get the sour cream they ordered or even napkins. The worker behind the counter ask her then what were the containers she put in her bag? I've never heard a worker try to insinuate the customer was lying. The lady told her the only thing in the bag was the food. No containers or even napkins. I definitely won't eat there again. I questioned the cleanliness of the place.
Atmosphere: 2
Food: 3
Service: 3
Justin Strate
Mobile order was missing a taco, but when I came back to get it they included 2 more for the inconvenience. Very friendly staff and a quick resolution to the problem!
Atmosphere: 5
Food: 4
Service: 5
Cathy
Lazy workers
Atmosphere: 1
Food: 1
Service: 1
Brittney B
When ordering, we had to keep ordering because the woman wasn’t listening fully. We made a comment that it sounded like she even caring to make sure things were right. But she repeated everything back to us correctly, so we assumed it would be right. The receipt was right and the bag was full. Just left here about 15mins ago. Got home to eat and we find that we don’t have the chips and cheese and cinnamon twist we ordered and paid for. The Doritos loco taco came soggy and stale, we asked for two steak street chalupas with no onions. Lots of onions were on it. We asked for one beefy 5 layer with no beans and one with beans. Both came without beans. This was our second time in 2 weeks giving this location a try and will not be coming back. Absolutely terrible experience for our family. And an absolute waste of money. You can’t even get what you paid you for.
Atmosphere: 1
Food: 1
Service: 1
Constance Keil
Taco Bell ~ Eureka, MO 8/25/2025 @ 11:25pm @ Drive through Our tacos were half full as Not Enough. Disappointed!!
Atmosphere: 5
Food: 2
Service: 5
Linda Jager
The food was great. After I got something that I didn't need a fork or spoon for. They had NO utensils in the whole store. No forethought to tell me that when I ordered something you need a fork or spoon for. The manager was very apologetic. I asked for something that I could eat without utensils for free (tacos). He abliged. But really. There is a Walmart right down the street. Keep your customers happy. Go buy some.
I’ve eaten from Taco Bell two times in the past week. When I visited this location, it was the third. The service here was fairly quick considering there were three cars ahead of us. The line moved very quickly. The cashier was friendly and courteous. We are lacto-ovo vegetarians, so Taco Bell is always a go to for us. My daughter had cheesy bean and rice burritos and cheesy fiesta potatoes. We always add sour cream to our burritos for extra flavor. This location pleasantly and unexpectedly served the tortillas slightly toasted, which added a slightly crunchy exterior - the burritos were delicious! We’ve noticed, however, the size of the tortillas are noticeably smaller than they used to be. It could simply be the impact of “shadow inflation “ that we see in so many things we buy these days [so I can’t ding Taco Bell for that]. The food was very fresh and hot, and it was prepared EXACTLY as ordered. We received napkins and the sauces we requested.
Overall, I HIGHLY recommend this location - first impressions are EVERYTHING!! :)
NOTE: For other vegetarians, according to Taco Bell regarding their “V” menu items:
American Vegetarian Association certified Vegetarian food items, are lacto-ovo, allowing consumption of dairy and eggs but not animal byproducts. We may use the same frying oil to prepare menu items that could contain meat. Vegetarian and meat ingredients are handled in common, and cross contact may occur, which may not be acceptable to certain types of vegetarian diets. Neither Taco Bell®, our employees, nor our franchisees, nor the AVA assume any responsibility for such cross contact.
This location was a little tricky to get from the exit the GPS recommended. [We were traveling West on 44, and the GPS recommended the exit before the Six Flags exit]. If you want to get to this location, I would HIGHLY recommend accessing the restaurant from the Six Flags exit. It’s much easier and quicker to get to from this exit.
place is a joke sat and waited for 20 minutes bc they didn’t give me a bag of chips that i paid for walked in got someone’s attention took my receipt and never handed me the bag that was right next to him had to wait for another worker to come buy and grab her attention then she told him to get the bag of chips which he proceeded to crush them in his hand and stuff them in a bag. horrible customer service what an absolute joke.
Atmosphere: 1
Food: 1
Service: 1
We ended up coming in for a late night taco bell run. Was not greeted at the drive through. The person i’m with tryed to ask what was on one of the items and was just ignored told the total and told to pull around. Unable to ask for sauces or even a drink.
Atmosphere: 1
Food: 2
Service: 1
🎖️Caramel Frappuccinos are
The Bomb.Com❣️👀👅🫶🏼🪩👌🏼
We had a person with us that was allergic to dairy and ordered everything without, the food came out with cheese on it that they claimed was mixed in with the lettuce, and we asked them to remake it, and they got an attitude and demanded us a refund and then when we open the second item That allergy person had ordered it also had cheese on it as well, everyone makes mistakes but you have to own the mistake and make it right! Beware if you have any sort of allergies.
Atmosphere: 1
Food: 3
Service: 1
My daughter and I stopped here around 3:30 on Saturday. We both ordered separately at the kiosk. I paid with a debt card but she was paying cash so after placing her order she was to pay at the counter. I received my order and she waited at least 10 minutes until finally a worker came to the counter to help her. There was only 1 other customer in The dining area and none of the tables had been wiped down. After she finally got her order a lady came in who had just gone thru the drive-thru and said they didn't get the sour cream they ordered or even napkins. The worker behind the counter ask her then what were the containers she put in her bag? I've never heard a worker try to insinuate the customer was lying. The lady told her the only thing in the bag was the food. No containers or even napkins. I definitely won't eat there again. I questioned the cleanliness of the place.
Atmosphere: 2
Food: 3
Service: 3
Mobile order was missing a taco, but when I came back to get it they included 2 more for the inconvenience. Very friendly staff and a quick resolution to the problem!
Atmosphere: 5
Food: 4
Service: 5
Lazy workers
Atmosphere: 1
Food: 1
Service: 1
When ordering, we had to keep ordering because the woman wasn’t listening fully. We made a comment that it sounded like she even caring to make sure things were right. But she repeated everything back to us correctly, so we assumed it would be right. The receipt was right and the bag was full. Just left here about 15mins ago. Got home to eat and we find that we don’t have the chips and cheese and cinnamon twist we ordered and paid for. The Doritos loco taco came soggy and stale, we asked for two steak street chalupas with no onions. Lots of onions were on it. We asked for one beefy 5 layer with no beans and one with beans. Both came without beans. This was our second time in 2 weeks giving this location a try and will not be coming back. Absolutely terrible experience for our family. And an absolute waste of money. You can’t even get what you paid you for.
Atmosphere: 1
Food: 1
Service: 1
Taco Bell ~ Eureka, MO
8/25/2025 @ 11:25pm
@ Drive through
Our tacos were half full as Not Enough. Disappointed!!
Atmosphere: 5
Food: 2
Service: 5
The food was great. After I got something that I didn't need a fork or spoon for. They had NO utensils in the whole store. No forethought to tell me that when I ordered something you need a fork or spoon for. The manager was very apologetic. I asked for something that I could eat without utensils for free (tacos). He abliged. But really. There is a Walmart right down the street. Keep your customers happy. Go buy some.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
9.80 for three tacos DLT is insane
Atmosphere: 3
Food: 1
Service: 3
Never enough sauce or meat. This is a consistent issue.
Atmosphere: 3
Food: 1
Service: 4
Burritos are so good but let's add a little more cheese. You got competitors that put more cheese and sell burritos for less.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Double Stacked Taco, Nachos Bellgrande, Burrito Supreme, Wrap, Mtn Dew Baja Blast Freeze
This one has gotten really bad
Atmosphere: 1
Food: 1
Service: 1
I’ve eaten from Taco Bell two times in the past week. When I visited this location, it was the third. The service here was fairly quick considering there were three cars ahead of us. The line moved very quickly. The cashier was friendly and courteous. We are lacto-ovo vegetarians, so Taco Bell is always a go to for us. My daughter had cheesy bean and rice burritos and cheesy fiesta potatoes. We always add sour cream to our burritos for extra flavor. This location pleasantly and unexpectedly served the tortillas slightly toasted, which added a slightly crunchy exterior - the burritos were delicious! We’ve noticed, however, the size of the tortillas are noticeably smaller than they used to be. It could simply be the impact of “shadow inflation “ that we see in so many things we buy these days [so I can’t ding Taco Bell for that]. The food was very fresh and hot, and it was prepared EXACTLY as ordered. We received napkins and the sauces we requested.
Overall, I HIGHLY recommend this location - first impressions are EVERYTHING!! :)
NOTE: For other vegetarians, according to Taco Bell regarding their “V” menu items:
American Vegetarian Association certified Vegetarian food items, are lacto-ovo, allowing consumption of dairy and eggs but not animal byproducts. We may use the same frying oil to prepare menu items that could contain meat. Vegetarian and meat ingredients are handled in common, and cross contact may occur, which may not be acceptable to certain types of vegetarian diets. Neither Taco Bell®, our employees, nor our franchisees, nor the AVA assume any responsibility for such cross contact.
This location was a little tricky to get from the exit the GPS recommended. [We were traveling West on 44, and the GPS recommended the exit before the Six Flags exit]. If you want to get to this location, I would HIGHLY recommend accessing the restaurant from the Six Flags exit. It’s much easier and quicker to get to from this exit.
Atmosphere: 5
Food: 5
Service: 5
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