McDonald's
2221 Happy Ln, Excelsior Springs
(816) 630-4121
Recent Reviews
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Twice this week i have failed to be helped at the drive thru window I sat there for 5 minutes both times. The guy behind me upset even switched to another lane. Get it together!
Service: 1
Not a good experience 😕
Atmosphere: 1
Food: 1
Service: 1
Always takes forever for cold food
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Big Mac, French Fries, Mcdouble
Don't take people in order in the drive thru
Service: 2
i felt so bad ordering late, then even worse when i realized i ordered the wrong drink and had to call and see if they could switch it for me. The woman on the phone was so nice about it and got me the drink i wanted AND left me a sweet note. This place gets more bad rep than it deserves and thank you to whoever you are! i needed that today :)
Atmosphere: 5
Food: 5
Service: 5
The staff is really nice and accommodating. Food is decent as well
Please please clean the floors. It is so greasy and slippery. The Play yard is absolutely filthy.
I attempted to order food there. I ordered via the mobile app approximately 20 minutes in advance. I sat in the building for another at least 20 minutes before I had to leave in order to return to work. This has happened numerous times, costing me well over $50 in meals I never received. Regardless of whether or not the restaurant is busy, I have been forced to wait far longer than is reasonable. This is completely unacceptable and I may simply take my business elsewhere in the future.
Atmosphere: 2
Food: 4
Service: 1
I have never had anything good come from ordering here. My food is always messed up or something is forgotten. I've ordered multiple times online and in store. Staff is extremely rude and unprofessional.
Atmosphere: 2
Food: 2
Service: 1
First time using the app to place an order and pickup. Worked like a champ! The food was prompt, and the service was friendly!
Atmosphere: 3
Food: 4
Service: 5
Love the Saturday night shift crew
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Do not go here they are slow and the bathroom floor was wet it’s like they don’t care about there job will never go there again
Atmosphere: 1
Food: 1
Service: 1
Food was hot and tasted fresh
Atmosphere: 5
Food: 5
Service: 5
Everyone was courteous and fast no issues
Atmosphere: 5
Food: 5
Service: 5
Usually ok. Sometimes terrible
Atmosphere: 3
Food: 4
Service: 3
Sat in drive thru line for over 25 min and the supposed "manager" was on her cell phone the whole time making a personal call. Highly unprofessional.
Atmosphere: 1
Food: 4
Service: 1
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