The food is terrible. It's like you don't care. We got an order of cheese fries and the cheese was so burnt, it was hard as a rock. I know y'all saw that when you loaded them in the box and put the lid on
Amy Smick
I don't get it often anymore since I live in Arizona but when I do get a chance it's on point every time
Amy McCririe Walker
Disgusting, cold, like cardboard. really bad
William Whitener
Love imo's Pizza! Haters can hate, but I'll always appreciate!.
Matt Mccameron
Great pizza, great people, great service... 10 stars
Marc Hamburg
Good service but I have had much better food at their other locations
Pamelia Ridley
Pizza was good ... service was not. They must be overwhelmed.
Josh Mowry
Great food
mavi hoff
If I could rate negative I would. Ordered delivery. First thing is I specifically put on the ticket last door in building and they ignored that and went to the first door. But that is besides the fact. I get my food I ordered the square box. A pizza with 12 Provel bites 6 ravioli and 6 cinnamon imos, i opened it and there was only four ravioli ( when I ordered 6) I called thinking it was a mistake. This very nice young man answered then handed it over to an older man named Ed said he was the owner, and the first line he said when he answered the phone was “so there was only 4? I saw him drop six so I don’t know what could have happened to them from here to there.” Astonished that he being the owner would talk to a customer in such a way let alone acuse them of lying. I told him I would even send them over a picture because there is only 4 here. He replied “now what good would that do me?” Then he proceeds to say well what do you want me to do about it? Once again flabbergasted at the lack of customer service skills, and the tone of voice. He was extremely rude and didn’t care that just gave him my money to pay his bills.If you like to be treated in such a manner, then this is your place. But for those of you who work hard for your money and value respect spend your money elsewhere. Far too many other places to order from.
Jeremy Scott Davis
Always fresh and hot, even when I get it home from picking it up
If I could rate negative I would. Ordered delivery. First thing is I specifically put on the ticket last door in building and they ignored that and went to the first door. But that is besides the fact. I get my food I ordered the square box. A pizza with 12 Provel bites 6 ravioli and 6 cinnamon imos, i opened it and there was only four ravioli ( when I ordered 6) I called thinking it was a mistake. This very nice young man answered then handed it over to an older man named Ed said he was the owner, and the first line he said when he answered the phone was "so there was only 4? I saw him drop six so I don't know what could have happened to them from here to there." Astonished that he being the owner would talk to a customer in such a way let alone acuse them of lying. I told him I would even send them over a picture because there is only 4 here. He replied "now what good would that do me?" Then he proceeds to say well what do you want me to do about it? Once again flabbergasted at the lack of customer service skills, and the tone of voice. He was extremely rude and didn't care that just gave him my money to pay his bills. If you like to be treated in such a manner, then this is your place. But for those of you who work hard for your money and value respect spend your money elsewhere. Far too many other places to order from.
Misty Alman
No stars should be an option. I have ordered twice under the assumption NO CONTACT DELIVERY and they wait on your porch, holding your pizza until you come out. I was finally transferred to a manager, after having to call back when they put me oh hold for 30 minutes, to be told you have to specify no contact in directions. Paid online, but had to grab his dirty pen to get my food. I will be calling the corporate headquarters, very obvious the management does not care. My delivery driver was hoarse, and if my family contracts covid due to these interactions, I will pursue legal actions. You people are terrible. So expensive, to eat a burned piece of cardboard, cold ravioli and hard cinnamon bites. The manager said specify next time, that will not happen again, done with imos.
Craig Brown
Lunch special and an order of T-Ravs. Was very happy with the quality service and the time it took. Glad I decided to eat out for lunch and not breakfast. Grew up in Bently and glad to see that its holding strong. See you again when i see ya old friend of thin crust goodness.
stephanie Horman
Don’t try to place an order past 10 pm because they will not serve you it says they’re open until 12 PM Saturday and I tried to place and Order at 1030 They told me that they were done for the night so if you’re only open until 10 you need to change your store hours to 10pm and not say you are open until 12pm In addition to the staff is rude and unprofessional
The food is terrible. It's like you don't care. We got an order of cheese fries and the cheese was so burnt, it was hard as a rock. I know y'all saw that when you loaded them in the box and put the lid on
I don't get it often anymore since I live in Arizona but when I do get a chance it's on point every time
Disgusting, cold, like cardboard. really bad
Love imo's Pizza! Haters can hate, but I'll always appreciate!.
Great pizza, great people, great service... 10 stars
Good service but I have had much better food at their other locations
Pizza was good ... service was not. They must be overwhelmed.
Great food
If I could rate negative I would. Ordered delivery. First thing is I specifically put on the ticket last door in building and they ignored that and went to the first door. But that is besides the fact. I get my food I ordered the square box. A pizza with 12 Provel bites 6 ravioli and 6 cinnamon imos, i opened it and there was only four ravioli ( when I ordered 6) I called thinking it was a mistake. This very nice young man answered then handed it over to an older man named Ed said he was the owner, and the first line he said when he answered the phone was “so there was only 4? I saw him drop six so I don’t know what could have happened to them from here to there.” Astonished that he being the owner would talk to a customer in such a way let alone acuse them of lying. I told him I would even send them over a picture because there is only 4 here. He replied “now what good would that do me?” Then he proceeds to say well what do you want me to do about it? Once again flabbergasted at the lack of customer service skills, and the tone of voice. He was extremely rude and didn’t care that just gave him my money to pay his bills.If you like to be treated in such a manner, then this is your place. But for those of you who work hard for your money and value respect spend your money elsewhere. Far too many other places to order from.
Always fresh and hot, even when I get it home from picking it up
Restaurantji Recommends
Great small pizza
If I could rate negative I would. Ordered delivery. First thing is I specifically put on the ticket last door in building and they ignored that and went to the first door. But that is besides the fact. I get my food I ordered the square box. A pizza with 12 Provel bites 6 ravioli and 6 cinnamon imos, i opened it and there was only four ravioli ( when I ordered 6) I called thinking it was a mistake. This very nice young man answered then handed it over to an older man named Ed said he was the owner, and the first line he said when he answered the phone was "so there was only 4? I saw him drop six so I don't know what could have happened to them from here to there." Astonished that he being the owner would talk to a customer in such a way let alone acuse them of lying. I told him I would even send them over a picture because there is only 4 here. He replied "now what good would that do me?" Then he proceeds to say well what do you want me to do about it? Once again flabbergasted at the lack of customer service skills, and the tone of voice. He was extremely rude and didn't care that just gave him my money to pay his bills. If you like to be treated in such a manner, then this is your place. But for those of you who work hard for your money and value respect spend your money elsewhere. Far too many other places to order from.
No stars should be an option. I have ordered twice under the assumption NO CONTACT DELIVERY and they wait on your porch, holding your pizza until you come out. I was finally transferred to a manager, after having to call back when they put me oh hold for 30 minutes, to be told you have to specify no contact in directions. Paid online, but had to grab his dirty pen to get my food. I will be calling the corporate headquarters, very obvious the management does not care. My delivery driver was hoarse, and if my family contracts covid due to these interactions, I will pursue legal actions. You people are terrible. So expensive, to eat a burned piece of cardboard, cold ravioli and hard cinnamon bites. The manager said specify next time, that will not happen again, done with imos.
Lunch special and an order of T-Ravs. Was very happy with the quality service and the time it took. Glad I decided to eat out for lunch and not breakfast. Grew up in Bently and glad to see that its holding strong. See you again when i see ya old friend of thin crust goodness.
Don’t try to place an order past 10 pm because they will not serve you it says they’re open until 12 PM Saturday and I tried to place and Order at 1030 They told me that they were done for the night so if you’re only open until 10 you need to change your store hours to 10pm and not say you are open until 12pm In addition to the staff is rude and unprofessional