I came here for lunch today. The lady Ashley was so rude trying to tell me I paid for the wrong order and acting like she wasn't gonna give me my food till I told her that my total was $10 and I didn’t pay for the wrong order then she tells the lady working the window “here’s her order.. thanks for giving me my food I PAID for…so all that to get my food and then when I get my food nd it’s not even good..cold Big Mac, lukewarm fries, cold nuggets & fries that I got for my co worker with her $5 dollar meal. I didn’t have anymore time to waste in the line or I would’ve came back but I am on a timed lunch.
Atmosphere: 1
Food: 1
Service: 1
John Coleman
Horribly mean employees
Service: 1
Kelly Ryan
Was greeted at drivethru and asked to hold. Waited in line for 15 minutes and no one ever came back
Service: 1
Jacqueline Omeiza
Is there any McDonald's in St. Louis that serves hot food? Omg.
Atmosphere: 3
Food: 1
Service: 2
Marty Guise
I want to order with a human being. Kiosk was the only way to order. Slow service. The food was 100% McDonald's, so that was good.
Atmosphere: 3
Food: 3
Service: 1
Jakoby M.
I'm over it. You ask me to read back that the items on the screen are right but you don't take the time to make sure the correct items are in the bag or made to request. Plenty of other quick meals places i can take my money to that can follow simple obstructions Then proceed to ask for a round up donation? I get a coworker and I lunch 2-3 times a week here and it's wrong 2 most of the time.
Atmosphere: 1
Food: 1
Service: 1
Dan Blakeslee
Our food came out fast, accurate, fresh, and free (monopoly rewards lol). The interior was clean and one of the better modern designs which you can see in the attached video.
It's not often that one leaves a McDonalds as pleased as we were. We came right at the beginning of lunch time if that makes any difference.
If you've never been to this location, give it a try!
Atmosphere: 5
Food: 5
Service: 5
Shawn cook
Messed my order up 4 times to the point, where I had no more time left for lunch break because I work in the industrial area next there. Normally this location is pretty good but because of what has happened the day I have to give it a one-star this was one of the most horrifying moments in my life. A Random Customer decide to injector themself in the situation and be hostile, rather than the worker calling for the manager or deactivation the situation they just kept egging them. Luckley A fight didn't break out or anyone got hurt but it was definitely one of the most craziest moments I've ever seen in my life.
Also as I've talked to multiple co-workers of mine as of lately. This is not the norm for them to mess up multiple orders let alone one. And the worker encouraging a random civilian to be hostile towards someone that just trying to get their order fixed that isn't yelling or cussing is wild.
Had me drive around to the front of the building for 2 minutes while my fries are cooking. 15 minutes later many customers getting fries behind me I finally go in. They had lost my order. Never again! Don't have people leave the windows unless you have the capacity to remember them and get their order too them. Total mess.
Atmosphere: 1
Food: 4
Service: 1
CRAFT Team of Illinois
If I could leave zero stars, I would went through the drive-through to get my meal and got everything except they forgot my coffee and then they told me to pull forward and wait 40 seconds for my coffee to show up fast-forward 10 minutes later still no coffee had to go inside and tell him the second time they forgot my coffee and wait for them to make it again. Sunday, September 28 8:20 AM.
Atmosphere: 1
Food: 2
Service: 1
Victor Wiedemann
I like using the app. This McDonald's is very friendly and fast. The food is always warm and fresh. The drive thru is fast even with a lot of people in line.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Double Cheeseburger, Baked Apple Pie, Quarter Pounder with Cheese
Very slow!
Buns were stale
Atmosphere: 3
Food: 2
Service: 3
I came here for lunch today. The lady Ashley was so rude trying to tell me I paid for the wrong order and acting like she wasn't gonna give me my food till I told her that my total was $10 and I didn’t pay for the wrong order then she tells the lady working the window “here’s her order.. thanks for giving me my food I PAID for…so all that to get my food and then when I get my food nd it’s not even good..cold Big Mac, lukewarm fries, cold nuggets & fries that I got for my co worker with her $5 dollar meal. I didn’t have anymore time to waste in the line or I would’ve came back but I am on a timed lunch.
Atmosphere: 1
Food: 1
Service: 1
Horribly mean employees
Service: 1
Was greeted at drivethru and asked to hold. Waited in line for 15 minutes and no one ever came back
Service: 1
Is there any McDonald's in St. Louis that serves hot food? Omg.
Atmosphere: 3
Food: 1
Service: 2
I want to order with a human being. Kiosk was the only way to order. Slow service. The food was 100% McDonald's, so that was good.
Atmosphere: 3
Food: 3
Service: 1
I'm over it. You ask me to read back that the items on the screen are right but you don't take the time to make sure the correct items are in the bag or made to request. Plenty of other quick meals places i can take my money to that can follow simple obstructions Then proceed to ask for a round up donation? I get a coworker and I lunch 2-3 times a week here and it's wrong 2 most of the time.
Atmosphere: 1
Food: 1
Service: 1
Our food came out fast, accurate, fresh, and free (monopoly rewards lol). The interior was clean and one of the better modern designs which you can see in the attached video.
It's not often that one leaves a McDonalds as pleased as we were. We came right at the beginning of lunch time if that makes any difference.
If you've never been to this location, give it a try!
Atmosphere: 5
Food: 5
Service: 5
Messed my order up 4 times to the point, where I had no more time left for lunch break because I work in the industrial area next there. Normally this location is pretty good but because of what has happened the day I have to give it a one-star this was one of the most horrifying moments in my life. A Random Customer decide to injector themself in the situation and be hostile, rather than the worker calling for the manager or deactivation the situation they just kept egging them. Luckley A fight didn't break out or anyone got hurt but it was definitely one of the most craziest moments I've ever seen in my life.
Also as I've talked to multiple co-workers of mine as of lately. This is not the norm for them to mess up multiple orders let alone one. And the worker encouraging a random civilian to be hostile towards someone that just trying to get their order fixed that isn't yelling or cussing is wild.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went thru drive thru
Atmosphere: 5
Food: 5
Service: 5
Had me drive around to the front of the building for 2 minutes while my fries are cooking. 15 minutes later many customers getting fries behind me I finally go in. They had lost my order. Never again! Don't have people leave the windows unless you have the capacity to remember them and get their order too them. Total mess.
Atmosphere: 1
Food: 4
Service: 1
If I could leave zero stars, I would went through the drive-through to get my meal and got everything except they forgot my coffee and then they told me to pull forward and wait 40 seconds for my coffee to show up fast-forward 10 minutes later still no coffee had to go inside and tell him the second time they forgot my coffee and wait for them to make it again. Sunday, September 28 8:20 AM.
Atmosphere: 1
Food: 2
Service: 1
I like using the app. This McDonald's is very friendly and fast. The food is always warm and fresh. The drive thru is fast even with a lot of people in line.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Double Cheeseburger, Baked Apple Pie, Quarter Pounder with Cheese
How can fries be cold at lunch hours!?
Atmosphere: 1
Food: 1
Service: 2
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