Consistently slow service. Frequently out of common items like French baguettes.
Atmosphere: 3
Food: 3
Service: 1
Mubeen Tahir
I’m not sure what has happened to their service. I ordered coffee today, and it wasn’t even a full cup. Paying $12 for two half cups of coffee was quite disappointing.
Taylor Ortscheid
I regularly am not given portions of my meals and rotten lettuce in my sandwich or in my salad.
Atmosphere: 3
Food: 2
Service: 3
Brian Kremmel
Panera consistently struggles with to-go orders. Order status communication is poor, and it’s often unclear whether an order is delayed or simply not being handled. When issues arise, customer service is slow and lacks ownership, leaving customers to chase down solutions themselves. The repeated lack of communication and accountability makes the experience frustrating and unreliable.
Atmosphere: 3
Food: 3
Service: 2
Gino Austwick
The fact that this+4 bags of chips is $37 is absolutely absurd. I could go to any sit down restaurant and get double this or more for the same price. Get a grip Panera.
Atmosphere: 4
Food: 1
Service: 4
Jennifer Grider
We ate here on 12/27/25 and the friendly service is top notch. We ordered the pick two and my mother in law and wife order only a salad by mistake and with out hesitation Lexie made it right by making the sandwich my wife thought she ordered and brought it to us. Loren the manager was absolutely a pleasure to deal with. Recommend Highly.
Atmosphere: 5
Food: 5
Service: 5
Susan Dobrzanski
The people were very friendly and the food was delicious!
Atmosphere: 5
Food: 5
Service: 5
Annabelle Heyne
I ordered online, didnt get my drink, got the wrong sized soups and one barely had any of the stuff thats supposed to come with it. I didnt pay 11 dollars for a bread bowl to get a shitty cup of broth..
Food: 3
Service: 1
ryan L siebert
Taste like hospital cafeteria food HORRIBLE!!! DO NOT WASTE YOUR MONEY🤮🤮
Atmosphere: 1
Food: 1
Service: 1
Pam Seemayer
Very disappointed in my order today. The dipper sandwich was smaller than my tuna. Forgot croutons for onion soup. Forgot the baguette.
Been waiting in the drive thru for 10 minutes with no one else here.. very slow service.
Jalynne Anderson
I had not been here for awhile and was shocked at how filthy the drink station, trash area, booths and restrooms were. Made me concerned about the status of the kitchen. 🤢
Atmosphere: 1
Food: 2
Service: 1
Nathan Cross
Sat at drive thru for 12 min this sucked
Journey Rhodes
Got 3 pastries and 3 drinks and it took almost an hour. Had to go up to the counter twice and the second time the lady didn’t even know we had half of the order already and the. she finally made the drinks. Won’t be waiting that long for PASTRIES again. Overall they were very nice though!
Atmosphere: 4
Food: 3
Service: 1
Julie Brown
Only ones in drive thru, yet it took 15 minutes and food was wrong. We pulled up to an empty drive-thru and we had to wait several minutes just to place our order. Then, when we got to the window, it took another 10 minutes. My coffee was cold and my egg-white avo breakfast sandwich literally had one slice of avocado and no tomato. I will not go back.
Consistently slow service. Frequently out of common items like French baguettes.
Atmosphere: 3
Food: 3
Service: 1
I’m not sure what has happened to their service. I ordered coffee today, and it wasn’t even a full cup. Paying $12 for two half cups of coffee was quite disappointing.
I regularly am not given portions of my meals and rotten lettuce in my sandwich or in my salad.
Atmosphere: 3
Food: 2
Service: 3
Panera consistently struggles with to-go orders. Order status communication is poor, and it’s often unclear whether an order is delayed or simply not being handled. When issues arise, customer service is slow and lacks ownership, leaving customers to chase down solutions themselves. The repeated lack of communication and accountability makes the experience frustrating and unreliable.
Atmosphere: 3
Food: 3
Service: 2
The fact that this+4 bags of chips is $37 is absolutely absurd. I could go to any sit down restaurant and get double this or more for the same price. Get a grip Panera.
Atmosphere: 4
Food: 1
Service: 4
We ate here on 12/27/25 and the friendly service is top notch. We ordered the pick two and my mother in law and wife order only a salad by mistake and with out hesitation Lexie made it right by making the sandwich my wife thought she ordered and brought it to us. Loren the manager was absolutely a pleasure to deal with. Recommend Highly.
Atmosphere: 5
Food: 5
Service: 5
The people were very friendly and the food was delicious!
Atmosphere: 5
Food: 5
Service: 5
I ordered online, didnt get my drink, got the wrong sized soups and one barely had any of the stuff thats supposed to come with it. I didnt pay 11 dollars for a bread bowl to get a shitty cup of broth..
Food: 3
Service: 1
Taste like hospital cafeteria food HORRIBLE!!!
DO NOT WASTE YOUR MONEY🤮🤮
Atmosphere: 1
Food: 1
Service: 1
Very disappointed in my order today. The dipper sandwich was smaller than my tuna. Forgot croutons for onion soup. Forgot the baguette.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Been waiting in the drive thru for 10 minutes with no one else here.. very slow service.
I had not been here for awhile and was shocked at how filthy the drink station, trash area, booths and restrooms were. Made me concerned about the status of the kitchen. 🤢
Atmosphere: 1
Food: 2
Service: 1
Sat at drive thru for 12 min this sucked
Got 3 pastries and 3 drinks and it took almost an hour. Had to go up to the counter twice and the second time the lady didn’t even know we had half of the order already and the. she finally made the drinks. Won’t be waiting that long for PASTRIES again. Overall they were very nice though!
Atmosphere: 4
Food: 3
Service: 1
Only ones in drive thru, yet it took 15 minutes and food was wrong. We pulled up to an empty drive-thru and we had to wait several minutes just to place our order. Then, when we got to the window, it took another 10 minutes. My coffee was cold and my egg-white avo breakfast sandwich literally had one slice of avocado and no tomato. I will not go back.
Atmosphere: 1
Food: 1
Service: 1
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