Starbucks
and, 10776 West Florissant Avenue W Florissant, Somerset Terrace Dr, St. Louis
(314) 449-2747
Recent Reviews
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The absolute worst service. Im not sure why I continue spending money at this location. The service is absolutely horrible. I order the same thing everytime I go and they mess it up just about everytime. The Frapps taste like whipped milk. Something needs to be done, perhaps retrain the employees. If you ask to have it remade, the employees get attitude. Management, Owner, please help our community Starbucks, we should not have to travel 20 minutes out of our way to get Starbucks. I gave decided this is my last trip to this location. They have to get it together.
Atmosphere: 1
Food: 1
Service: 1
I’m not sure what’s going on at this location but something has changed. Down to the customer service, presentation of your order, & wait time. Even though it’s close to my house, I will not be returning.
Service is trash!!!! I’m picking up a DoorDash order. I walk in the door and the customers drink is sitting on the counter waiting to be bagged yet staff proceeds to take care of drive-through customers and walk-in customers finally after 10 minutes. I say something and I get attitude.
Atmosphere: 1
Food: 1
Service: 1
When I lived here 5 years ago this was my all time favorite Starbucks. Drinks were always made perfect. But now, I’m not to sure what’s going on. The last two times I ordered drinks it’s like they just dumped sweetener and brown sugar syrup in it and rush me out the window. Incredibly to sweet! I get to work and end up dumping it down the sink. Better off getting a plain cappuccino.
Food: 1
First they got my order wrong I asked them to fix it and they did, BUT once I got it back it tasted like watered down coffee then I went back in got another one and it was HALF WAY FILLED. That is terrible service.
Atmosphere: 4
Food: 1
Service: 1
Very rude
Service: 1
Fast and friendly service.
Food: 5
Service: 5
Love Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Cream Cheese Muffin
All my drinks were made wrong this is the Third time, I asked for a white hot chocolate and they give me a coffee, this last time I asked for a pineapple refresher no coconut milk just water and the sandwiches half warmed up there not paying attention to the orders
Atmosphere: 4
Food: 3
Service: 4
Will continue to mess up order and never apologize and the staff at window was so rude I went 8/29/24 at 6:44pm was in line for 15mins to get order incorrect not satisfied and will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Both my caramel ribbon frappe and husband's taste horrible. No sweetness at all or taste at all. I order this same drink at other locations and have never had a Starbucks put a huge glob of whip cream at the bottom of the cup... I assume it was to serve as a filler so we could get less frappe in the cup.
Atmosphere: 3
Food: 1
Service: 3
Fun time
Atmosphere: 5
Food: 5
Service: 5
Cool Starbucks. I like the art. It just sucks that sometimes the inside of the building is closed with no warning and that it becomes drive through only. Not everyone has a car and one time me and a coworker were gonna go up there to discuss business and we had to go to McDonald’s instead smh
Atmosphere: 4
Food: 5
Service: 4
Absolute slowest Starbucks anywhere on the Face of this earth
Service: 1
The trash in the drive-thru is a NO GO. Soon as you open your wi down to order all flies rush in your car
Food: 5
Service: 5
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