The girls there today get an absolute 5 stars. The 3 of them could tell they enjoyed their jobs, put forth effort, and had some of the best customer service I’ve gotten from anywhere these days!!’
Amanda Kroeger
Love it 😀
Mike White
Repeated my 1 item order 4-5 times then got an attitude when I asked for a straw
Melissa Peery
We were greeted the moment we walked in and from there everything was a positive experience. They called our name and made sure we knew our items were ready. Everyone was very pleasant and the customer service was top notch!
Michelle Block
They made it an huge issue that I ordered my drink with light ice. I always order my drinks with light ice everywhere I go but for some strange reason, at this location this time, they told me no, they can’t do that and then argued with me over it. All I asked for was light ice in my drink. I’m done supporting this location, they’re the worst. You either get crappy drinks or crappy customer service. Sometimes it’s both. Everytime we’ve gone through there it’s always a whole different crew, so the consistency and quality is never the same.
Brittani Shell
This location is trash, The only Starbucks I go to that it never fails, My seven dollar coffee is only halfway full after waiting in line for 15 minutes for it I would literally rather drive to the Arnold Starbucks inside of target then waste my money here again.
James Fukterbut
Place was great I had no idea coffee could cost so much, but it was FIRE. Loved it. Will return for more.
Janeth Hernandez
I frequent this Starbucks, and they consistently deliver good drinks. Despite being busy, the team works efficiently, ensuring quick service without compromising quality.
Jason Murillo
Pretty good and comfortable. Stopped here to work for a couple hours and didn't have much to complain about. Owner seemed genuine.
Jane
The staff are always pleasant and helpful. Loving the jade plant and the aloe plant as well. They are huge!
Cool, professional environment....EVERYTHING is HIGH though!
Craig SnIder
Amazing experience
Barb Stefano
A 70-cent upcharge to swap milk for half-and-half in a short cortado (or any any-sized anything) is obscene. 🫰💰I appreciate the staff and service at the Festus Gannon Starbucks location, but with pricing like that, my espresso-drinking days are over.☕🚫
Liv Jaco
Instead of putting a drink as not in stock or they don’t have stuff to make it. They gave me coconut water. They were out of inclusions and the coloring.
Sydney Gibson
I am a regular and come here 1-2x per week. This location really needs some new baristas or additional training. It is greater likelihood my drink will be made wrong than made correct. I’ve had a situation where they filled the bottom of my cup with whipped cream because they didn’t make the right size latte and today I was given my drink without cold foam. The person working the drive thru never checks for accuracy, just hands it off. After sitting in long drive thru lines, I don’t have time to ask it to be remade. I’ve also had many situations now where I’m asked to give my order again even though it’s a mobile order. What’s the point of mobile ordering then? I hope to see the service improve here soon.
The girls there today get an absolute 5 stars. The 3 of them could tell they enjoyed their jobs, put forth effort, and had some of the best customer service I’ve gotten from anywhere these days!!’
Love it 😀
Repeated my 1 item order 4-5 times then got an attitude when I asked for a straw
We were greeted the moment we walked in and from there everything was a positive experience. They called our name and made sure we knew our items were ready. Everyone was very pleasant and the customer service was top notch!
They made it an huge issue that I ordered my drink with light ice. I always order my drinks with light ice everywhere I go but for some strange reason, at this location this time, they told me no, they can’t do that and then argued with me over it. All I asked for was light ice in my drink. I’m done supporting this location, they’re the worst. You either get crappy drinks or crappy customer service. Sometimes it’s both. Everytime we’ve gone through there it’s always a whole different crew, so the consistency and quality is never the same.
This location is trash, The only Starbucks I go to that it never fails, My seven dollar coffee is only halfway full after waiting in line for 15 minutes for it I would literally rather drive to the Arnold Starbucks inside of target then waste my money here again.
Place was great I had no idea coffee could cost so much, but it was FIRE. Loved it. Will return for more.
I frequent this Starbucks, and they consistently deliver good drinks. Despite being busy, the team works efficiently, ensuring quick service without compromising quality.
Pretty good and comfortable. Stopped here to work for a couple hours and didn't have much to complain about. Owner seemed genuine.
The staff are always pleasant and helpful. Loving the jade plant and the aloe plant as well. They are huge!
Restaurantji Recommends
Cool, professional environment....EVERYTHING is HIGH though!
Amazing experience
A 70-cent upcharge to swap milk for half-and-half in a short cortado (or any any-sized anything) is obscene. 🫰💰I appreciate the staff and service at the Festus Gannon Starbucks location, but with pricing like that, my espresso-drinking days are over.☕🚫
Instead of putting a drink as not in stock or they don’t have stuff to make it. They gave me coconut water. They were out of inclusions and the coloring.
I am a regular and come here 1-2x per week. This location really needs some new baristas or additional training. It is greater likelihood my drink will be made wrong than made correct. I’ve had a situation where they filled the bottom of my cup with whipped cream because they didn’t make the right size latte and today I was given my drink without cold foam. The person working the drive thru never checks for accuracy, just hands it off. After sitting in long drive thru lines, I don’t have time to ask it to be remade. I’ve also had many situations now where I’m asked to give my order again even though it’s a mobile order. What’s the point of mobile ordering then? I hope to see the service improve here soon.
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