Placed a mobile order and saw a different flavor option for the chicken tenders when we pulled up to the window. The man at the drive through window refused to change the flavor even though we offered to pay.
Janelle Collins
The ice cream is always delicious and the food is okay, but the customer service… I’m truly impressed by how some people choose to exercise free will. Needless to say It’s always an interesting experience when we get up to the window.
William Chilton (Will)
Drink machine was out of half the drink options, the other options available were very watered down. They had no sweet tea, and after informing two staff members of the quality of taste from their machines they offered me a drink from behind the counter but insisted their drink machine was fine. The drink from behind the counter unfortunately tasted just as bad. It was also noticeably clear staff members were struggling to work together. The food however was very delicious, hot and fresh and was served within a reasonable time so not a completely troublesome visit.
Atmosphere: 4
Food: 5
Service: 3
Frosty_Devil
Food was good. I did order a 6 piece though. I drove home. And noticed there were only 4. A few dollars wasted.
Atmosphere: 4
Food: 5
Service: 4
Natalie Schaben
It could be better. Not very busy with customers and tables and chairs where dirty.
Atmosphere: 4
Food: 5
Service: 4
J D
While the sign on I70 east bound showed it at the exit, it took driving almost 4miles before I came into the town it was located. Not a super big deal, but would've been nice to have known it would cost me the extra time. Service wasn't bad, they just felt rushed or overwhelmed when it didn't seem all that busy. Otherwise a good DQ.
Atmosphere: 4
Food: 5
Service: 4
Bishop Foster
Terrible food , but the real issue is the rude teenagers who are always at the window
Atmosphere: 1
Food: 1
Service: 1
Ray Brown
We stop periodically to pick up quarts of softserve ice cream. The service is always great.
Service: 5
Linda Todd
Nothing exceptional one way or the other. Never very friendly, yet not rude either.
Atmosphere: 3
Food: 3
Service: 3
Cassandra Drinkwater
I never had a problem with this specific dairy queen until I made a delivery order. And the door dash driver contacted me 10 minutes after the order was supposed to be at my door. I tried canceling the order online to get reimbursement for what I had paid with the order and delivery fee. But the website said to contact the direct store the order was made with. At first the delivery driver told me they were having a maintenance problem. Then 30 minutes later said it was an electrical problem. I understand the delivery driver was just as confused with what was going on as I was. I contacted the store twice and they said they didn't have the order anymore and it wasn't possible for them to cancel it or to refund me what I had spent. So I had to make a formal complaint with dairy queen headquarters. Hopefully the store owner will help to rectify the situation and reimburse the charges that had already been taken from my card. I think the door dash driver needs a raise. The driver was turned away yet they still waited, trying to get the order for me.The driver and dairy queen headquarters were the only ones that were helping me to resolve the situation.
They pre-made the sundaes and put them in the freezer. This makes the famous soft serve horrible. Fries were cold. Girl in the drive thru seemed upset that we had to ask her twice for ketchup.
Atmosphere: 3
Food: 1
Service: 3
fordorange1
Good eats
Atmosphere: 5
Food: 4
Service: 5
Derek Alwood
Had various ice cream treats was very good.
Food: 5
Service: 4
kristina Tucker
The reason why I'm only giving this place two stars is as follows. I ordered a royal New York cheesecake Blizzard. Either the cheesecake was old or it was the fact the blender isn't being rinsed between blizzards. I know that bc I had chocolate chip dip pieces in my cheesecake Blizzard. And with as long as I said in the damn line you would think that they were taking all the time to do all the food safety standard stuff in the world. And since when does DQ serve a cold queso cup with pretzel sticks? Only redeeming thing was the girl at the window was very polite. But the not rinsing between blizzards is enough to keep me from visiting again js gross. Food safety standards matter
Atmosphere: 5
Food: 2
Service: 5
David Contreras
Hamburger was over nuked by microwave. Not fresh & extremely HOT! Ice cream is great!
Placed a mobile order and saw a different flavor option for the chicken tenders when we pulled up to the window. The man at the drive through window refused to change the flavor even though we offered to pay.
The ice cream is always delicious and the food is okay, but the customer service… I’m truly impressed by how some people choose to exercise free will. Needless to say It’s always an interesting experience when we get up to the window.
Drink machine was out of half the drink options, the other options available were very watered down. They had no sweet tea, and after informing two staff members of the quality of taste from their machines they offered me a drink from behind the counter but insisted their drink machine was fine. The drink from behind the counter unfortunately tasted just as bad. It was also noticeably clear staff members were struggling to work together. The food however was very delicious, hot and fresh and was served within a reasonable time so not a completely troublesome visit.
Atmosphere: 4
Food: 5
Service: 3
Food was good. I did order a 6 piece though. I drove home. And noticed there were only 4. A few dollars wasted.
Atmosphere: 4
Food: 5
Service: 4
It could be better. Not very busy with customers and tables and chairs where dirty.
Atmosphere: 4
Food: 5
Service: 4
While the sign on I70 east bound showed it at the exit, it took driving almost 4miles before I came into the town it was located. Not a super big deal, but would've been nice to have known it would cost me the extra time. Service wasn't bad, they just felt rushed or overwhelmed when it didn't seem all that busy. Otherwise a good DQ.
Atmosphere: 4
Food: 5
Service: 4
Terrible food , but the real issue is the rude teenagers who are always at the window
Atmosphere: 1
Food: 1
Service: 1
We stop periodically to pick up quarts of softserve ice cream. The service is always great.
Service: 5
Nothing exceptional one way or the other. Never very friendly, yet not rude either.
Atmosphere: 3
Food: 3
Service: 3
I never had a problem with this specific dairy queen until I made a delivery order. And the door dash driver contacted me 10 minutes after the order was supposed to be at my door. I tried canceling the order online to get reimbursement for what I had paid with the order and delivery fee. But the website said to contact the direct store the order was made with. At first the delivery driver told me they were having a maintenance problem. Then 30 minutes later said it was an electrical problem. I understand the delivery driver was just as confused with what was going on as I was. I contacted the store twice and they said they didn't have the order anymore and it wasn't possible for them to cancel it or to refund me what I had spent. So I had to make a formal complaint with dairy queen headquarters. Hopefully the store owner will help to rectify the situation and reimburse the charges that had already been taken from my card. I think the door dash driver needs a raise. The driver was turned away yet they still waited, trying to get the order for me.The driver and dairy queen headquarters were the only ones that were helping me to resolve the situation.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
They pre-made the sundaes and put them in the freezer. This makes the famous soft serve horrible. Fries were cold. Girl in the drive thru seemed upset that we had to ask her twice for ketchup.
Atmosphere: 3
Food: 1
Service: 3
Good eats
Atmosphere: 5
Food: 4
Service: 5
Had various ice cream treats was very good.
Food: 5
Service: 4
The reason why I'm only giving this place two stars is as follows. I ordered a royal New York cheesecake Blizzard. Either the cheesecake was old or it was the fact the blender isn't being rinsed between blizzards. I know that bc I had chocolate chip dip pieces in my cheesecake Blizzard. And with as long as I said in the damn line you would think that they were taking all the time to do all the food safety standard stuff in the world. And since when does DQ serve a cold queso cup with pretzel sticks? Only redeeming thing was the girl at the window was very polite. But the not rinsing between blizzards is enough to keep me from visiting again js gross. Food safety standards matter
Atmosphere: 5
Food: 2
Service: 5
Hamburger was over nuked by microwave. Not fresh & extremely HOT!
Ice cream is great!
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Fries
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