Starbucks
1140 NW Buckner Tarsney Rd, Grain Valley
(816) 867-8489
Recent Reviews
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Nice people - but I really wish this location would get it together with learning how to make a caramel macchiato upside down “LAYERED” I have been ordering this drink for years and any Starbucks I have ever been to has never been confused about how to layer a drink - some people at this location know how to make it and then others are completely lost as to how - even after trying to explain it to them - I even once had a employee tell me that upside down layered means to stir it - lol
Pretty simple tho - upside down means you make it how you would a regular caramel macchiato just make it in reverse - (hence why it’s called upside down) the regular iced caramel macchiato doesn’t get shaken or stirred so why would it be any different asking for it upside down???
Anyway - management or someone please help this location learn what it means to layer a drink and not shake or stir it - so I don’t have to keep traveling 10 minutes out of my way to the other location because they know how to do it just like every other location I’ve ever been to does as well. And I don’t have to take extra time trying to explain how to do such a simple thing holding the line up.
Food: 5
Service: 3
Good coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Pumpkin Spice Latte
I have had bariatric surgery and needed specific things I couldn’t have in my coffee switched to other healthier choices. Like protein added. Two of the girls working counter this morning were very rude about it and looked at me and said “We can’t do that for you we don’t have protein for coffee”. Very rude about the way they said it. I say that is one way to run a customer off. And it did I will never go back to Starbucks in Grain Valley period.
Atmosphere: 1
Food: 1
Service: 1
Personally I enjoy the food options offered at Starbucks. I like the ease of using their app to order. They also get my drink made correctly 9 times out of 10 or more.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Birthday Cake Pop
It's all good. There all nice people
Atmosphere: 5
Food: 5
Service: 5
I usually have a great experience but this lady who must be a new addition was terrible. I wish i didn’t tip before getting my drink. If she would have been pleasant coming back the second time i wouldnt have done this review. I understand running out of supplies but i also expect to be told.
I ordered a pearl drink that needs a specific lid and straw . I was handed the drink no way to drink it except take the lid off (why would i pay $8 for a drink i have to find my own supplies for ?) she did refund the drink, never apologized for the inconvenience never made even eye contact when i suggested politely if she would have just let me know from the beginning they were out i would have chose differently. All she said was “ok”
Again all I’m asking is to tell your customers if u do not have the supplies for the item they are ordering to let the customer know upfront.
Transaction number 708557
Atmosphere: 1
Food: 1
Service: 1
Super clean , great service go out of there way to make it special for there customers . Super nice place .
Atmosphere: 5
Food: 5
Service: 5
Not willing to listen and understand a customization on an order.
Love Starbucks!!! No wait time, easy parking!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Sausage & Egg Wrap, Iced Caramel Macchiato
So welcoming in the drive thru! Very positive and happy. Go with a Frap almond milk and add a shot of expresso.
The road is busy so I came from the light at the Jefferson by the gas station, the back of the coffee shop.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The friendliest staff expertise I’ve ever had at a Starbucks. I came in needing a large take-out order of 8 different drinks and asked for names on each one. The staff nailed it! Thank you to the team working on Saturday, May 25th, around noon.
Atmosphere: 5
Food: 5
Service: 5
Always the BEST!
Atmosphere: 5
Food: 5
Service: 5
We have waited in drive thru line 21 mins and not reached window, waitef 17 mins one day last week. Never again worst service ever. One customer that will not be back again.
Matcha is good but strawberry isn’t good enough
Atmosphere: 4
Food: 4
Service: 4
Matcha is good but strawberry isn’t good enough
Atmosphere: 4
Food: 4
Service: 4
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