Subway
109 W AA Highway, Grain Valley
(816) 443-3995
Recent Reviews
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why can’t yall answer the phone :( i didn’t mean to put mayo on my sub
We ordered again..same subway..and we are all in bed and bathroom sick..the food was cold but it made us all sick for second time.im reporting this..eat here at your own risk me n my family will never go to this one again, it happened twice.
Atmosphere: 1
Food: 1
Service: 1
08/23/2025 at about 9:00pm. The red head employee was more concerned about talking to her friends than doing her job. She was also wearing slippers which I thought was unprofessional. The other employee was very kind and went above and beyond to help compensate for her coworker who was not interested in serving customers and doing her job. Big thanks to the one who actually helped us and treated us well.
Atmosphere: 2
Food: 5
Service: 1
crumbs all over floor and girl had attitude with me
however the food was made well and veggies were fresh
Atmosphere: 3
Food: 5
Service: 3
I just want to give a shout out for the service we received from the women that worked yesterday. Great service. A little wait but it was worth it.
Atmosphere: 4
Food: 4
Service: 5
This is the second time we ordered sandwiches and the sandwich today I ordered a pizza sub nothing but bread where’s the meat and the tuna sub nothing but straight salt… obviously the owner doesn’t care so I am not coming back…
Atmosphere: 1
Food: 1
Service: 1
Casey is mean but other than that good was good
This location doesn't carry the foot long pretzels or nachos. Unfortunately that's what our 4 girls wanted.
Atmosphere: 3
Food: 2
Service: 4
Disappointed by my experience at this location. The staff, mainly teenagers, displayed a lack of professionalism and courtesy, making the service unpleasant.
Ordered three large sandwiches but received barely any meat—just four pieces on each, far from what I expected. On top of that, my food was prepared incorrectly.
This level of service and food quality does not meet the standard I anticipated. I hope management takes steps to improve both.
*I spoke with the manager and she did inform me she would speak with staff concerning the situation. She was very pleasant to speak with and offered to replace all 3 sandwiches free of charge. I declined the offer because the sandwiches were eaten upon our arrival at home.*
Atmosphere: 1
Food: 1
Service: 1
I drive past probably 5-6 subways to go to this location. Always made perfectly. Always ready on time. The only one around who actually accepts promo codes…. And they’re 20% cheaper than all the other subways!!
If you steered clear of Subway for years because they usually suck, give this one a chance!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Apparently they close 30 minutes early now 10/10. Extra points for turning the lights off when you see people pull into the parking lot.
Trish was AMAZING! She provided excellent customer service and went above and beyond to make sure my order was correct. I can’t recommend her enough!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Oatmeal Raisin Cookie, Oven Roasted Turkey
Check your tomatoes, they shouldn't be soggy ewww.... I love a crisp tomato 🍅
Atmosphere: 5
Food: 3
Service: 4
Everytime I go to this subway the service is incredible, everyone behind the counter is so kind and so patient and my sandwich is always perfect and fresh.
Atmosphere: 5
Food: 5
Service: 5
Hands down best subway I've been to in a LONG time. Allicia was
Atmosphere: 5
Food: 5
Service: 5
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