I have eaten here many times before and the food is always good. Yesterday, I ordered a variety of 35 lunches from the Grandview store and every thing was how I ordered it and it had each employees name on the bag. I was impressed. There were no errors. Many people told me how much they enjoyed their lunch and the portion size. Thank you to the manager and the staff for getting the order correct and the food was prepared with 5 stars in mind. I appreciate you!
Atmosphere: 5
Food: 5
Service: 5
Mike Minchew
Great food as usual. Turkey Jalepeno Crunch sammy and Pecanberry salad are always tasty. Service was excellent. Staff was very courteous and attentive. Service level was way beyond the societal norm of today.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Pecanberry Salad
Debra Fuller
Really liked their food. Will be back.
Tatjana Vincent
Service here was disappointing from start to finish — and not just for me, but for at least three other customers who ordered after us. There was no greeting, no urgency, and staff seemed disengaged the entire time.
On top of the slow and inattentive service, there were a lot of mistakes with orders. Mine was right, but I saw other customers having to send food back or get corrections. This isn’t what you expect from a fast casual restaurant, especially when it’s not even busy.
Unfortunately, the combination of poor service and repeated order errors makes it hard to recommend this place.
Atmosphere: 1
Food: 3
Service: 1
anthony waite
Good service. They accommodated my poorly placed order request time and pushed it through early for me without hesitation.
Atmosphere: 5
Food: 5
Service: 5
Cathy Frogge
The sweet tea was just right. The tables only has seating for 4 and we had 6 in our group.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Ultimate Nachos
Brittany Grovijohn
I usually love your restaurant and food.. but I ordered a garden deli gluten free sandwich. There was no turkey on it. I was also first in line at the pick up station for carry out orders. They helped 3 people who were behind me in line. After helping 2 people the guy walked off and didn’t acknowledged me to go help a black person who had already been helped. He too was black. Racism goes both ways. You just go in order of who was there first not by oh they look like me. I felt disrespected.
Atmosphere: 2
Food: 2
Service: 2
Shila Hill
I ordered a jalapeño turkey crunch sandwich and got bread chips and very little meat. The size of the sandwich has gotten smaller but the price hasn't changed. Didn't get a chance to call to speak to a manager because they close at 9 pm.
I had it delivered to me. Everything was fresh and well prepared. Plentiful. Can share with people by getting the meals.
I got the King Club with chips and potato salad The Italian sandwich with cucumber and tomato salad 2 salted caramel cookies 2 white macadamia nut cookies 2 celeb cookie cakes.
Everything was delicious 😋🤤
Atmosphere: 5
Food: 5
Service: 5
A D
Service was extremely slow and had to wait 15-20 minutes to get food and then when I got the food they gave me the wrong salad dressing and still had tomato on the sandwich after I asked for it to be left off.
Atmosphere: 2
Food: 3
Service: 2
Justin Bailey
Stopped in on our way through KC and wanted to try something new. The spuds are huge! Would highly recommend.
The macaroni was also a winner in my child's book. Very creamy and reheated well.
The tea and lemonade are also delicious! I enjoy having a slightly tart lemonade and it delivers.
Michelle Thompson
Great food & service!
Matt Atwood
Staff is pretty kick ass they are friendly make the best food I’ve had in a while been to other McAlister’s and this one is by far the best was in 5/16/25 foods always good at this location
Totally awesome
Atmosphere: 5
Food: 5
Service: 5
Great service and food!
Atmosphere: 5
Food: 5
Service: 5
I have eaten here many times before and the food is always good. Yesterday, I ordered a variety of 35 lunches from the Grandview store and every thing was how I ordered it and it had each employees name on the bag. I was impressed. There were no errors. Many people told me how much they enjoyed their lunch and the portion size. Thank you to the manager and the staff for getting the order correct and the food was prepared with 5 stars in mind. I appreciate you!
Atmosphere: 5
Food: 5
Service: 5
Great food as usual. Turkey Jalepeno Crunch sammy and Pecanberry salad are always tasty. Service was excellent. Staff was very courteous and attentive. Service level was way beyond the societal norm of today.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Pecanberry Salad
Really liked their food. Will be back.
Service here was disappointing from start to finish — and not just for me, but for at least three other customers who ordered after us. There was no greeting, no urgency, and staff seemed disengaged the entire time.
On top of the slow and inattentive service, there were a lot of mistakes with orders. Mine was right, but I saw other customers having to send food back or get corrections. This isn’t what you expect from a fast casual restaurant, especially when it’s not even busy.
Unfortunately, the combination of poor service and repeated order errors makes it hard to recommend this place.
Atmosphere: 1
Food: 3
Service: 1
Good service. They accommodated my poorly placed order request time and pushed it through early for me without hesitation.
Atmosphere: 5
Food: 5
Service: 5
The sweet tea was just right. The tables only has seating for 4 and we had 6 in our group.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Ultimate Nachos
I usually love your restaurant and food.. but I ordered a garden deli gluten free sandwich. There was no turkey on it. I was also first in line at the pick up station for carry out orders. They helped 3 people who were behind me in line. After helping 2 people the guy walked off and didn’t acknowledged me to go help a black person who had already been helped. He too was black. Racism goes both ways. You just go in order of who was there first not by oh they look like me. I felt disrespected.
Atmosphere: 2
Food: 2
Service: 2
I ordered a jalapeño turkey crunch sandwich and got bread chips and very little meat. The size of the sandwich has gotten smaller but the price hasn't changed. Didn't get a chance to call to speak to a manager because they close at 9 pm.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
I had it delivered to me. Everything was fresh and well prepared. Plentiful. Can share with people by getting the meals.
I got the King Club with chips and potato salad
The Italian sandwich with cucumber and tomato salad
2 salted caramel cookies
2 white macadamia nut cookies
2 celeb cookie cakes.
Everything was delicious 😋🤤
Atmosphere: 5
Food: 5
Service: 5
Service was extremely slow and had to wait 15-20 minutes to get food and then when I got the food they gave me the wrong salad dressing and still had tomato on the sandwich after I asked for it to be left off.
Atmosphere: 2
Food: 3
Service: 2
Stopped in on our way through KC and wanted to try something new. The spuds are huge! Would highly recommend.
The macaroni was also a winner in my child's book. Very creamy and reheated well.
The tea and lemonade are also delicious! I enjoy having a slightly tart lemonade and it delivers.
Great food & service!
Staff is pretty kick ass they are friendly make the best food I’ve had in a while been to other McAlister’s and this one is by far the best was in 5/16/25 foods always good at this location
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