Papa Johns Pizza
12008 Blue Ridge Blvd, Grandview
(816) 763-7272
Recent Reviews
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Bad customer service
Atmosphere: 1
Food: 1
Service: 1
Pizza wasn’t the works just tomato sauce and chicken was soggy. My dog enjoyed in the rest the trash 40$ wasted.
Food: 1
It's aug 15 of 25...tonight we had the works pizza. Very good ! Pleasantly surprised to get some food that wasn't gross !! Thanks guys well done
Atmosphere: 5
Food: 5
Service: 5
I received the worst pizza I've ever eaten from Papa John's. I will never order from them again. Frozen. Pizza is better. $35 for two large one topping horrible Pizzas is ridiculous. On top of that, when the driver got here she tossed my food several feet onto the porch! I couldn't believe what I saw. I could have gotten some premium frozen pizza for way less than that. Note to self...
Ordered pizza for delivery at 4:30 and received a very cold and disappointing pizza at nearly 6. Will not be ordering Papa John’s for the foreseeable future
This is my favorite pizza place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
This place is trash! Every other location has better times and service! Placed an online order and was told order was ready for pickup! Waited at the drive through window over 30 minutes! Will never come back or recommend this location!
Atmosphere: 1
Food: 3
Service: 1
The last two times we have been here the service has been HORRIBLE. It's takes forever to get acknowledged, even when you are the only customer there. The lady working the drive thru today just opened the window and stared. No hello, no how can I help you. The boneless wings were soggy and cold, the pizza was ok. We are gonna stick with the Pizza Hut across the street. They've been solid for the two years I've lived here. They've gotten even better since they moved to a new building. I don't expect to be treated like royalty when I come here, but a simple hello we will be right with you is not a big ask. Where is management? I work really hard for my money, I won't spend it here again.
Atmosphere: 1
Food: 2
Service: 1
Prices is so much better than pizza hut
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
There is no dine in here, so atmosphere isn't really an issue. Pizza is hit or miss. Sometimes it's great, other times the pizza is has large bubbles and is chewy. The staff has always been nice and generally they are pretty fast
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Create Your Own
Restaurantji Recommends
I had an issue with an online order. The GM, Nate, handled it like a Pro. I have 25 years of experience working in Customer Service, and Nate is a rarity these days. He was friendly, handled my issue with a genuine conern, went above and beyond to ensure customer satisfaction, and I had my food Delivered just over 20 minutes later. Bravo!!! Nate deserves a raise, because he is everything you'd want to find in a GM!!! ?
Atmosphere: 5
Food: 5
Service: 5
IDK I haven't been there in a long time
Rich, very rich with cheese edge?♥️?
Atmosphere: 5
Food: 5
Service: 5
Very kind to doordash Delivers, also patient and caring. Honestly, I haven't had their food but are willing to try
Atmosphere: 5
Food: 5
Service: 5
The young lady helping us was very helpful and very polite
Wheelchair accessibility: They have handicap parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak Pizza
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