I'd give zero stars if that was an option. I ordered food from them through Uber Eats, my order was missing 30 wings. I contacted Uber and they said to reach out to the store, I called the store and they promised a refund, when it didn't come again I called and again I was promised a refund. When it still did not come I called a third time and was told that it was Uber's fault and that they lied when they promised a refund. Then when I asked for the number for the district manager they supplied a dummy voicemail number like it was some kind of joke. In all my life this has to be the worst customer service I've ever experienced and that's saying alot considering I'm a comcast customer.
David Grant
It’s got to be the worst Wingstop in the Oklahoma City. Metro is Moore Oklahoma slow your food’s never ready when you get there.
Karen Esposito Miller
I ordered delivery and food was missing from my order. when I called to tell them he wanted me to come get it. I already paid delivery fees not my mistake. very bad service for a new area restaurant. Will not return.
Justin Ritter
Didn’t receive my order. Not the delivery service problem. Was told we could come pick up what we were missing. Really?!
Joyce Renee Rowell
Ordered wings for a birthday party from the Plank Rd location in Fredericksburg, Virginia, and needless to say, they weren’t ready on the day of pickup. After requesting the order be prepared while I wait, I was told they were unable to fulfill the order the same day… therefore, I requested a refund. A manager was called and she agreed the best solution was to grant a refund… this was Sept 28th and I m still waiting on a refund. I notified corporate office, waiting for them to resolve. I am very disappointed in this company. I will never do business with them in the future.
Greg Martin
Good food but order is never correct and takes too long to re-order so you just eat what you get not what you wanted. The Grand Junction CO store is just terrible. Gave it a couple of tries but will not go back until Google and other reviews show a change.
Rmz Ann
Why change the fries!! They had something good and decide to do a change
Ecofastprint
Este domingo nos negaron el acceso a wingstop plaza outlet la hostess y el gerente nos pidieron la cartilla de vacunación para mi perro cabe destacar que número uno es plaza pet friendly uno espera una mayor recepción de los perros a los locales, yo nunca pedí que nos dieran mesa adentro ellos tienen mesas afuera y también quiero decir que hace dos o tres meses entramos a comer con otro de mis perros al mismo restaurante. Desafortunadamente la mala experiencia vivida en uno de sus locales hace que la inversión millonaria en la plaza se tire a la basura y que uno no regrese a ningún otro restaurante de la cadena
Aparte, el día de hoy se contacto la gerenta de la sucursal y salió peor me dijo que solo le pedían cartilla a algunos perros por lo cual me sentí inclusive discriminado mi perro es de raza akita americano, acababa de salir de su baño es cachorro de 8 meses que pasa con otros perros les piden hasta su acta de defunción para entrar. en su puerta no dice prohibido entrar con mascotas y recalcó ya comí en otras ocasiones con mis perros en la terraza de la misma sucursal dejo mi CEL 9981268091 y ojalá puedan remediar este problema yo mientras seguiré contando y escribiendo mi mala experiencia para que no le pase a otra persona
Cortez Walker
This place is a POS! They don’t answer the phone for nothing, they might as well unplug the damn phone. I don’t understand how you mistake lemon pepper for Cajun. Check your food before leaving or you might have to come back. If you place it online still check your order, if they don’t cancel it. If you get DoorDash check your order before your driver leaves.
Usually don't have a problem but I guess I'll start opening and checking my order before leaving. Both me and my sons order was wrong when we got home and too tired to drive back up there 😞
Atmosphere: 4
Food: 2
Service: 4
Tiffany P
The wings are hard and dry. Not fresh. The dry rubs I got were lemon pepper and garlic Parmesan but nothing is on it. I got 20 wings This was a replacement order. I am tired of Wingstop. Every location sucks
Atmosphere: 1
Food: 1
Service: 4
Priya Sharma
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Carrie Propes
Best boneless wings with a nice variety sauce
Andrew Finley
doesn't accept cash which screws over disabled people who dont carry cards.
I'd give zero stars if that was an option. I ordered food from them through Uber Eats, my order was missing 30 wings. I contacted Uber and they said to reach out to the store, I called the store and they promised a refund, when it didn't come again I called and again I was promised a refund. When it still did not come I called a third time and was told that it was Uber's fault and that they lied when they promised a refund. Then when I asked for the number for the district manager they supplied a dummy voicemail number like it was some kind of joke. In all my life this has to be the worst customer service I've ever experienced and that's saying alot considering I'm a comcast customer.
It’s got to be the worst Wingstop in the Oklahoma City. Metro is Moore Oklahoma slow your food’s never ready when you get there.
I ordered delivery and food was missing from my order. when I called to tell them he wanted me to come get it. I already paid delivery fees not my mistake. very bad service for a new area restaurant. Will not return.
Didn’t receive my order. Not the delivery service problem. Was told we could come pick up what we were missing. Really?!
Ordered wings for a birthday party from the Plank Rd location in Fredericksburg, Virginia, and needless to say, they weren’t ready on the day of pickup. After requesting the order be prepared while I wait, I was told they were unable to fulfill the order the same day… therefore, I requested a refund. A manager was called and she agreed the best solution was to grant a refund… this was Sept 28th and I m still waiting on a refund. I notified corporate office, waiting for them to resolve. I am very disappointed in this company. I will never do business with them in the future.
Good food but order is never correct and takes too long to re-order so you just eat what you get not what you wanted. The Grand Junction CO store is just terrible. Gave it a couple of tries but will not go back until Google and other reviews show a change.
Why change the fries!! They had something good and decide to do a change
Este domingo nos negaron el acceso a wingstop plaza outlet la hostess y el gerente nos pidieron la cartilla de vacunación para mi perro cabe destacar que número uno es plaza pet friendly uno espera una mayor recepción de los perros a los locales, yo nunca pedí que nos dieran mesa adentro ellos tienen mesas afuera y también quiero decir que hace dos o tres meses entramos a comer con otro de mis perros al mismo restaurante. Desafortunadamente la mala experiencia vivida en uno de sus locales hace que la inversión millonaria en la plaza se tire a la basura y que uno no regrese a ningún otro restaurante de la cadena Aparte, el día de hoy se contacto la gerenta de la sucursal y salió peor me dijo que solo le pedían cartilla a algunos perros por lo cual me sentí inclusive discriminado mi perro es de raza akita americano, acababa de salir de su baño es cachorro de 8 meses que pasa con otros perros les piden hasta su acta de defunción para entrar. en su puerta no dice prohibido entrar con mascotas y recalcó ya comí en otras ocasiones con mis perros en la terraza de la misma sucursal dejo mi CEL 9981268091 y ojalá puedan remediar este problema yo mientras seguiré contando y escribiendo mi mala experiencia para que no le pase a otra persona
This place is a POS! They don’t answer the phone for nothing, they might as well unplug the damn phone. I don’t understand how you mistake lemon pepper for Cajun. Check your food before leaving or you might have to come back. If you place it online still check your order, if they don’t cancel it. If you get DoorDash check your order before your driver leaves.
Atmosphere: 2
Food: 2
Service: 1
Wings would be fire if I can get them fresh..
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Usually don't have a problem but I guess I'll start opening and checking my order before leaving. Both me and my sons order was wrong when we got home and too tired to drive back up there 😞
Atmosphere: 4
Food: 2
Service: 4
The wings are hard and dry. Not fresh. The dry rubs I got were lemon pepper and garlic Parmesan but nothing is on it. I got 20 wings This was a replacement order. I am tired of Wingstop. Every location sucks
Atmosphere: 1
Food: 1
Service: 4
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Best boneless wings with a nice variety sauce
doesn't accept cash which screws over disabled people who dont carry cards.
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