This is well managed KFC, great employees,food and service.
Rebecca Bourdess
Tenders were warm at best. Staff couldn't follow what was ordered. No dipping sauce for all 3 meals. No large corn for the family. Oh and since you drove away and didn't notice it, then oh well it is your fault. Employees should have enough integrity and self respect to do their job accurately. That burden should not be on the customer nor should the disrespectful accusations that the customer somehow stole what was missing from the order in the 5 minutes it took you to go back around and confront them about it.
Food: 2
Service: 1
Russell Howard
I ordered on the app which suggested food would be ready in 5-15 minutes. After driving to the restaurant I waited about 25 minutes before going inside to find out why they never brought the food out after they had me park in front. It had been sitting there ready for who knows how long.
I was then told they weren’t serving drinks and was given a bottle of water in place of large drinks. They refused to refund anything or make it right.
The food along with the service was terrible. The chicken was as if it had been sealed off in a plastic bag straight out of the fryer (spongy and soggy) Along with the attitude from the manager they also were walking all over a box of product (plastic utensils) that spilled all over the work floor (too lazy to pick it up)
When I told the manager the place won’t survive if the service doesn’t get better she walked away making comments clearly not giving a shit about running a place people would want to return to.
Atmosphere: 1
Food: 1
Service: 1
John Livings
Placed order in the app around 8:20 pm went over 30 minutes later after the app said the order was done. After going inside the person in charge said that he had already done last call and wasn’t able to fill my order of chicken tenders. Most tenders take less than 10 minutes to cook. They close at 10pm. They couldn’t even refund my order.
Atmosphere: 1
Food: 1
Service: 1
Jenn Williams
I ordered online 32 min before I arrived and still had to wait 30 min. Why ask what time I want it ready if I have to wait another 30 min.
Atmosphere: 2
Food: 3
Service: 2
Marilyn Aitken
I don't know why this happens ever day from 3 to 5 i guess they save a couple buck by not having employees there but they are always short on help, out of chicken and the wait it awful. If you go into the lobby the service is the worst maybe go to the drive thru and then bring your food inside if you would like to be served in order. The manager is just rude.I always think about this is i have the urge to go back and it's always the same
Atmosphere: 1
Food: 1
Service: 1
Catherine Clowers
This location always hits! Sooo good, hot, and fresh. We will keep coming back.
Atmosphere: 5
Food: 5
Service: 5
Dalton Summitt
Go here if you want to wait 3-4 business days for food
Atmosphere: 1
Food: 1
Service: 1
Melissa Winnie
Prices are high for the poor quality of food.
Food: 2
Service: 3
RJ Paton
Absolutely atrocious customer service, I stood in place waiting to place my order for about 10 mins without any acknowledgement from any staff there, I finally spoke up and was ignored until I spoke up again where the girl spoke into the mic to have someone else come take my order. From that point on the lady aggressively placed my drink on the counter, I got a quarter of the fries that usually come in the fry box and she he shittiest pieces of chicken they could find. Sorry you had to do your job but if customers service is gonna be this shitty bc I spoke up then I won’t come back. Should be no stars for rating.
Ordered on the mobile app, showed up to pick my food up and was told they are out of food to fulfill my order. For a business that only makes food…that is nonsense
Atmosphere: 1
Food: 1
Service: 1
Michael
We paid $33 dollers for only 8 pieces of chicken and waited for 25 min. And we wanted a refund but the manager said "NO we don't do refunds.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Chamberlain
I asked for two pieces and white meat only and got piece of thigh & a leg.
Food: 1
Service: 2
Recommended dishes: Fried Chicken, Gravy
Cathy Laizure
Gal working the window was sweet. Very personable. But I was asked to pull around the building to wait for my food when there was no one behind me. Not a big deal...fresh food, right? Wrong. Everything but my biscuit was cold! Not what I was after on cold day; especially for the price. Mashed potatoes and gravy are just yuck when cold. (And, yes, I ate immediately after leaving the parking lot.) Used to love this place...not anymore 😥
Food: 1
Service: 5
Jack Bousman
I love KFC. But most of their food takes a lot of time to cook and they can't always predict how many customers that will come thru so be prepared to be patient or be flexible later in the evening.
This is well managed KFC, great employees,food and service.
Tenders were warm at best. Staff couldn't follow what was ordered. No dipping sauce for all 3 meals. No large corn for the family. Oh and since you drove away and didn't notice it, then oh well it is your fault. Employees should have enough integrity and self respect to do their job accurately. That burden should not be on the customer nor should the disrespectful accusations that the customer somehow stole what was missing from the order in the 5 minutes it took you to go back around and confront them about it.
Food: 2
Service: 1
I ordered on the app which suggested food would be ready in 5-15 minutes. After driving to the restaurant I waited about 25 minutes before going inside to find out why they never brought the food out after they had me park in front. It had been sitting there ready for who knows how long.
I was then told they weren’t serving drinks and was given a bottle of water in place of large drinks. They refused to refund anything or make it right.
The food along with the service was terrible. The chicken was as if it had been sealed off in a plastic bag straight out of the fryer (spongy and soggy) Along with the attitude from the manager they also were walking all over a box of product (plastic utensils) that spilled all over the work floor (too lazy to pick it up)
When I told the manager the place won’t survive if the service doesn’t get better she walked away making comments clearly not giving a shit about running a place people would want to return to.
Atmosphere: 1
Food: 1
Service: 1
Placed order in the app around 8:20 pm went over 30 minutes later after the app said the order was done. After going inside the person in charge said that he had already done last call and wasn’t able to fill my order of chicken tenders. Most tenders take less than 10 minutes to cook. They close at 10pm. They couldn’t even refund my order.
Atmosphere: 1
Food: 1
Service: 1
I ordered online 32 min before I arrived and still had to wait 30 min. Why ask what time I want it ready if I have to wait another 30 min.
Atmosphere: 2
Food: 3
Service: 2
I don't know why this happens ever day from 3 to 5 i guess they save a couple buck by not having employees there but they are always short on help, out of chicken and the wait it awful. If you go into the lobby the service is the worst maybe go to the drive thru and then bring your food inside if you would like to be served in order. The manager is just rude.I always think about this is i have the urge to go back and it's always the same
Atmosphere: 1
Food: 1
Service: 1
This location always hits! Sooo good, hot, and fresh. We will keep coming back.
Atmosphere: 5
Food: 5
Service: 5
Go here if you want to wait 3-4 business days for food
Atmosphere: 1
Food: 1
Service: 1
Prices are high for the poor quality of food.
Food: 2
Service: 3
Absolutely atrocious customer service, I stood in place waiting to place my order for about 10 mins without any acknowledgement from any staff there, I finally spoke up and was ignored until I spoke up again where the girl spoke into the mic to have someone else come take my order. From that point on the lady aggressively placed my drink on the counter, I got a quarter of the fries that usually come in the fry box and she he shittiest pieces of chicken they could find. Sorry you had to do your job but if customers service is gonna be this shitty bc I spoke up then I won’t come back. Should be no stars for rating.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Ordered on the mobile app, showed up to pick my food up and was told they are out of food to fulfill my order. For a business that only makes food…that is nonsense
Atmosphere: 1
Food: 1
Service: 1
We paid $33 dollers for only 8 pieces of chicken and waited for 25 min. And we wanted a refund but the manager said "NO we don't do refunds.
Atmosphere: 1
Food: 1
Service: 1
I asked for two pieces and white meat only and got piece of thigh & a leg.
Food: 1
Service: 2
Recommended dishes: Fried Chicken, Gravy
Gal working the window was sweet. Very personable. But I was asked to pull around the building to wait for my food when there was no one behind me. Not a big deal...fresh food, right? Wrong. Everything but my biscuit was cold! Not what I was after on cold day; especially for the price. Mashed potatoes and gravy are just yuck when cold. (And, yes, I ate immediately after leaving the parking lot.) Used to love this place...not anymore 😥
Food: 1
Service: 5
I love KFC. But most of their food takes a lot of time to cook and they can't always predict how many customers that will come thru so be prepared to be patient or be flexible later in the evening.
Atmosphere: 4
Food: 5
Service: 5
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