Very disappointed, now 2 times in a row I've asked for light ice and seem to get extra ice. And this time my coffee tasted nasty. I dont treat myself often so its definitely a bummer if I dont receive my drink how I order it.
Shyane Stamper
Thanks for the iced drink yall
lorraine quatela
I’ve been to the Starbucks several times would highly recommend the food and drinks. I am a Starbucks connoisseur.
Atmosphere: 5
Food: 5
Service: 5
Bradley Scott
The staff was friendly and appeared to know how to make the products as expected. I would say they may be too locked into process and overlook little ways to up customer service. Case in point, I I’m the only customer in the location picking up my mobile order. They know what my order is cause they asked after I stood at the mobile counter what I was waiting for. Figured out that the cup for my cold brew was placed by the dispenser and forgotten. Interestingly, they made the drink from about mid counter and rather than hand the drink to me over the counter at that time they proceeded down the counter to the mobile order pick up area, called it my name and proceed to place the drink in its designated location rather than hand it off to me directly across the counter. I will use this opportunity to again state I was the only customer in the location. A fact that I visually confirmed after witnessing this process first hand thinking maybe another customer had entered the location and this could be their drink… no one had and the conversation with me less than three minutes before that this was my drink. As a person who trains religiously in process I commend the efforts on getting the associate to recognize its importance. As someone who also has spent decades training on customer service, use this opportunity to also train on reading the room and taking advantage of the fact that the associate has already identified that the drink belongs to the only customer in the location. They have the customer’s name, and can now personalize the delivery experience by acknowledging the customer by name, handing the drink over where they’re at which at the time was near the food and use that opportunity to upsell a food item. “Hey have you tried the chocolate croissant yet? It’s one of my favorites. Particularly when I’m drinking my cold brew”
Again, functionally the staff did everything as trained and I was pleased with my service. Even the slight forgetfulness on my cup leading to a bit of a delay in getting my drink, they were apologetic and quick to resolve. Just acknowledging getting too locked into process can lessen the opportunity to enhance the customer experience and miss out on the ancillary sales
Atmosphere: 4
Food: 4
Service: 4
Aries
This is the best Starbucks I have been to it is so nice and so peaceful and the baristas are so kind they make my drinks exactly how I like and they even made me an amazing custom drink that I had asked for and it turned out way better than I imagined it I love this place!!! 🤎
Atmosphere: 5
Food: 5
Service: 5
Sheila Wyatt
Fast and friendly with all the usuals
Rai Wisner
Grabbing a Lavendar Latte for the road
Leah Lutman
Ordered M lavender matcha and they don't even fill the drink all the way up. She said they dump out some of the matcha to put the cold foam in instead of giving you a larger cup. This will mostly likely be the last time I come here. It's such a scam. I got 3 good sips out of my drink.
Rml rml
What I like about Starbucks is when I order a coffee, no matter what location, it will taste the same. And the same can be said about their food. It’s tasty. And the cost doesn’t break the bank. Whoever manages it, thank you and many thanks to the staff. They are so friendly. Look at the cup. It tells me a lot. ❤️
Ordered a Carmel ribbon crunch and got no crunch 🥲 the lady was really rude and nasty to me.
Kasey Fife
They have THE BEST staff here! Great seating choices. It's one of my go-to places. But where it shines is the staff. They really care. They are so sweet and helpful. Even when dealing with rude customers, these folks are fantastic!
Atmosphere: 5
Food: 5
Service: 5
Steven Eager
It’s Starbucks how can you “f¥€£ up a cup of coffee? It’s consistent and that means a lot. I always have received the consistency that you hope, and expect to get at any StarBucks you choose.
Food: 4
Service: 5
Shane Murray
Order consistency is off, even for basic changes like no whipped cream
Very disappointed, now 2 times in a row I've asked for light ice and seem to get extra ice. And this time my coffee tasted nasty. I dont treat myself often so its definitely a bummer if I dont receive my drink how I order it.
Thanks for the iced drink yall
I’ve been to the Starbucks several times would highly recommend the food and drinks. I am a Starbucks connoisseur.
Atmosphere: 5
Food: 5
Service: 5
The staff was friendly and appeared to know how to make the products as expected. I would say they may be too locked into process and overlook little ways to up customer service. Case in point, I I’m the only customer in the location picking up my mobile order. They know what my order is cause they asked after I stood at the mobile counter what I was waiting for. Figured out that the cup for my cold brew was placed by the dispenser and forgotten. Interestingly, they made the drink from about mid counter and rather than hand the drink to me over the counter at that time they proceeded down the counter to the mobile order pick up area, called it my name and proceed to place the drink in its designated location rather than hand it off to me directly across the counter. I will use this opportunity to again state I was the only customer in the location. A fact that I visually confirmed after witnessing this process first hand thinking maybe another customer had entered the location and this could be their drink… no one had and the conversation with me less than three minutes before that this was my drink. As a person who trains religiously in process I commend the efforts on getting the associate to recognize its importance. As someone who also has spent decades training on customer service, use this opportunity to also train on reading the room and taking advantage of the fact that the associate has already identified that the drink belongs to the only customer in the location. They have the customer’s name, and can now personalize the delivery experience by acknowledging the customer by name, handing the drink over where they’re at which at the time was near the food and use that opportunity to upsell a food item. “Hey have you tried the chocolate croissant yet? It’s one of my favorites. Particularly when I’m drinking my cold brew”
Again, functionally the staff did everything as trained and I was pleased with my service. Even the slight forgetfulness on my cup leading to a bit of a delay in getting my drink, they were apologetic and quick to resolve. Just acknowledging getting too locked into process can lessen the opportunity to enhance the customer experience and miss out on the ancillary sales
Atmosphere: 4
Food: 4
Service: 4
This is the best Starbucks I have been to it is so nice and so peaceful and the baristas are so kind they make my drinks exactly how I like and they even made me an amazing custom drink that I had asked for and it turned out way better than I imagined it I love this place!!! 🤎
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly with all the usuals
Grabbing a Lavendar Latte for the road
Ordered M lavender matcha and they don't even fill the drink all the way up. She said they dump out some of the matcha to put the cold foam in instead of giving you a larger cup. This will mostly likely be the last time I come here. It's such a scam. I got 3 good sips out of my drink.
What I like about Starbucks is when I order a coffee, no matter what location, it will taste the same. And the same can be said about their food. It’s tasty. And the cost doesn’t break the bank. Whoever manages it, thank you and many thanks to the staff. They are so friendly. Look at the cup. It tells me a lot. ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Bacon \u0026 Gruyère Egg Bites, Banana Walnut \u0026 Pecan Loaf
The girls
Worked so hard so sweet! Keep yo ten hide work!
Restaurantji Recommends
10/10 lovely employees! 🥰
Ordered a Carmel ribbon crunch and got no crunch 🥲 the lady was really rude and nasty to me.
They have THE BEST staff here! Great seating choices. It's one of my go-to places. But where it shines is the staff. They really care. They are so sweet and helpful. Even when dealing with rude customers, these folks are fantastic!
Atmosphere: 5
Food: 5
Service: 5
It’s Starbucks how can you “f¥€£ up a cup of coffee? It’s consistent and that means a lot. I always have received the consistency that you hope, and expect to get at any StarBucks you choose.
Food: 4
Service: 5
Order consistency is off, even for basic changes like no whipped cream
Atmosphere: 3
Food: 4
Service: 3
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