Starbucks

1703 N, 1703 Rte 291, Harrisonville
(816) 925-0857

Recent Reviews

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Brendon

Ever drink I've gotten here has been delicious and consistent. Every staff member has been very sweet and welcoming. Love this place. :)

Atmosphere: 5

Food: 5

Service: 5

Pamela Skarda

Great sips!

Atmosphere: 5

Food: 5

Service: 5

Laurie Stowe

Always tasty drinks but they are slow. I almost always use the app to order ahead. I have learned to double or even triple the amount of time it's estimating.

Atmosphere: 4

Service: 3

Donnie Adams

Drop there is always quick and the girls working there are great

Atmosphere: 5

Food: 5

Service: 5

Chris McCord

Was great after a 3 hour drive.

Kylie Hayward

I deleted my last review because I thought maybe I was being a little too harsh but nope, I should’ve definitely left it up. Every time I come through. My drink is always always always always made wrong. Even if they offer to make a new one, it doesn’t matter it’s still irritating to try to order something and it can’t be given to you right the first time. And then now you have to be the one holding up the line in the drive-through because you can’t just get one drink right when you pay so much money for it anyways. Probably won’t be going back for quite a while.

Kim Yahnig

The new fall flavors pumpkin, loaf,muffins, lattes made just right.

Atmosphere: 5

Food: 5

Service: 5

Manda West

Very disappointed, now 2 times in a row I've asked for light ice and seem to get extra ice. And this time my coffee tasted nasty. I dont treat myself often so its definitely a bummer if I dont receive my drink how I order it.

Manda Wilson19651968

Very disappointed, now 2 times in a row I've asked for light ice and seem to get extra ice. And this time my coffee tasted nasty. I dont treat myself often so its definitely a bummer if I dont receive my drink how I order it.

Shyane Stamper

Thanks for the iced drink yall

lorraine quatela

I’ve been to the Starbucks several times would highly recommend the food and drinks. I am a Starbucks connoisseur.

Atmosphere: 5

Food: 5

Service: 5

Bradley Scott

The staff was friendly and appeared to know how to make the products as expected. I would say they may be too locked into process and overlook little ways to up customer service. Case in point, I I’m the only customer in the location picking up my mobile order. They know what my order is cause they asked after I stood at the mobile counter what I was waiting for. Figured out that the cup for my cold brew was placed by the dispenser and forgotten. Interestingly, they made the drink from about mid counter and rather than hand the drink to me over the counter at that time they proceeded down the counter to the mobile order pick up area, called it my name and proceed to place the drink in its designated location rather than hand it off to me directly across the counter. I will use this opportunity to again state I was the only customer in the location. A fact that I visually confirmed after witnessing this process first hand thinking maybe another customer had entered the location and this could be their drink… no one had and the conversation with me less than three minutes before that this was my drink. As a person who trains religiously in process I commend the efforts on getting the associate to recognize its importance. As someone who also has spent decades training on customer service, use this opportunity to also train on reading the room and taking advantage of the fact that the associate has already identified that the drink belongs to the only customer in the location. They have the customer’s name, and can now personalize the delivery experience by acknowledging the customer by name, handing the drink over where they’re at which at the time was near the food and use that opportunity to upsell a food item. “Hey have you tried the chocolate croissant yet? It’s one of my favorites. Particularly when I’m drinking my cold brew”

Again, functionally the staff did everything as trained and I was pleased with my service. Even the slight forgetfulness on my cup leading to a bit of a delay in getting my drink, they were apologetic and quick to resolve. Just acknowledging getting too locked into process can lessen the opportunity to enhance the customer experience and miss out on the ancillary sales

Atmosphere: 4

Food: 4

Service: 4

Aries

This is the best Starbucks I have been to it is so nice and so peaceful and the baristas are so kind they make my drinks exactly how I like and they even made me an amazing custom drink that I had asked for and it turned out way better than I imagined it I love this place!!! 🤎

Atmosphere: 5

Food: 5

Service: 5

Sheila Wyatt

Fast and friendly with all the usuals

Rai Wisner

Grabbing a Lavendar Latte for the road

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