hot fresh French fries and my burger cooked exactly as I want it
Kim Callaham Adkins
Love the New Mebane, NC. Whataburger
DeeDee Parrish
Don’t order on the app unless you want your order to be canceled unexpectedly, multiple times & without any explanation because nobody can tell you why. The store, app & customer service all claim to not have access to this information and do not know who or where to find it. Refund? Nope. Not sure when that will happen either.
Wally Wehmeyer
Terrible Whatachicken was like a brick!
Atmosphere: 2
Food: 1
Service: 3
Jesse Lewis
Awesome service, amazing food
Atmosphere: 5
Food: 4
Service: 5
William Pauley
The food here is amazing! Might be my favorite fast food burger joint. The staff at this particular location is super friendly. Will stop here anytime I'm going by!!!
Atmosphere: 5
Food: 5
Service: 5
Kathleen Eidsness Hoff
Food was overcooked and terrible
Marc Montgerard
I went to the new location in Charlotte. Fries were cold and dead. ordered a side of jalapeño ranch, it wasn't in the bag so I asked the girl at the drive thru for it. After 5 min I said forget it. Burger was mid at best. zero stars. would not recommend.
Marc Howard
Ever since they’ve sold out it hasn’t been the same. Food quality is horrible, customer service has went down, cleanliness of establishments (at least in Magnolia TX) has gone down.
Priya Sharma
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Rudest employees and most incompetent drive thru asked me to pull foward 10 minutes later a employee in throwing my food in my driver side window when I asked about ketchup she was rude when I got home I realized I was missing a meal.
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Dana Leach
I loved it ! The hamburgers taste like heaven!!
Dan Ross
On 4/8/25, I sent in a complaint via their website. As is obvious from this posting date, one week has passed and not one communication from Whataburger. It is CRM: 00280846787, even though I’m quite sure this matters not at all to this company.
A week ago, I was a recoverable customer. Heck, yesterday they could have won me back. Ignore your customers for a week when they have a complaint? Naw. No coming back.
Even better, the complaint was about being completely ignored at a location in Texas.
hot fresh French fries and my burger cooked exactly as I want it
Love the New Mebane, NC. Whataburger
Don’t order on the app unless you want your order to be canceled unexpectedly, multiple times & without any explanation because nobody can tell you why. The store, app & customer service all claim to not have access to this information and do not know who or where to find it. Refund? Nope. Not sure when that will happen either.
Terrible
Whatachicken was like a brick!
Atmosphere: 2
Food: 1
Service: 3
Awesome service, amazing food
Atmosphere: 5
Food: 4
Service: 5
The food here is amazing! Might be my favorite fast food burger joint. The staff at this particular location is super friendly. Will stop here anytime I'm going by!!!
Atmosphere: 5
Food: 5
Service: 5
Food was overcooked and terrible
I went to the new location in Charlotte. Fries were cold and dead. ordered a side of jalapeño ranch, it wasn't in the bag so I asked the girl at the drive thru for it. After 5 min I said forget it. Burger was mid at best. zero stars. would not recommend.
Ever since they’ve sold out it hasn’t been the same. Food quality is horrible, customer service has went down, cleanliness of establishments (at least in Magnolia TX) has gone down.
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Restaurantji Recommends
Rudest employees and most incompetent drive thru asked me to pull foward 10 minutes later a employee in throwing my food in my driver side window when I asked about ketchup she was rude when I got home I realized I was missing a meal.
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
I loved it ! The hamburgers taste like heaven!!
On 4/8/25, I sent in a complaint via their website. As is obvious from this posting date, one week has passed and not one communication from Whataburger. It is CRM: 00280846787, even though I’m quite sure this matters not at all to this company. A week ago, I was a recoverable customer. Heck, yesterday they could have won me back. Ignore your customers for a week when they have a complaint? Naw. No coming back. Even better, the complaint was about being completely ignored at a location in Texas.
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