Food was awful and cold. Not 1/2 pound of meat on 1/2 beef, maybe a 1/2 teaspoon of cheddar. No sauerkraut on Reuben. Ketchup was in Arby's sauce container.
Atmosphere: 2
Food: 1
Service: 1
Todd Burns
The food was always good here
Atmosphere: 5
Food: 5
Service: 5
r.t 21
The African-American young lady with the large eyelashes I waited in line in front of the cash register while she totally ignored me wow she was having a conversation with another young lady with two kids I'm standing there waiting to give my order has she totally ignored me and tell a young man from the back came and took my order don't know if she was off work on break but she's behind the counter and full uniform very unprofessional her name on her name tag says nihya
Atmosphere: 3
Food: 3
Service: 1
Phil R
I’ve never been let down by Arby’s before, Hayti Arby’s located in the Pilot gas station changed that for me. I’ve never had the Beef And Cheddar with a red sweet sauce in it. It was like the Arby’s sauce but much sweeter. Didn’t ask for it and never had it before. Hope I never have it again. Mixed with the cheese sauce it was an abomination.
Edit. Apparently it’s called Red Ranch sauce and it’s normal for it to be there. For reason, thankfully, in Missouri this sauce is left off. Again, thankfully.
Atmosphere: 1
Food: 1
Service: 4
Michael Richardson
Again, these 2 for $7 Ham and Swiss are hard to pass up. This location served them with a bun just a little staler than usual but the meat and cheese pairing is great and the curly fries were hot and fresh. Cashiers are joyful and the service itself was fast. As typical for fast food connected to a truck stop the lobby itself was in a disarray but I managed to find a clean seat without too much struggle.
Atmosphere: 2
Food: 3
Service: 5
S Kocher
Waited 15 minutes for my sandwich to come out cold. Didn't even bother asking for it warmed since the customer service wasn't the best either.
Atmosphere: 2
Food: 2
Service: 3
Tim Henson
Was good service (was handed the wrong food ) and witch they remade my food with no problems and they offered this or that witch i was thankful for them just remaking my food. Good and honest people 👏 thanks
Atmosphere: 4
Food: 4
Service: 5
Frederick Lake
Shout out to the Lady Manager that is working Thursday night 3-13-25 She is a real professional She acknowledged me and told me my order would be right up and was directing employees and getting everybody to do their job teaching and pointing out what needed to be done That place wouldn't know how to run without her She is a legend
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef Sandwich
Chad Dunn (Dunn Transportation)
Manager (she said she was the general manager) had an extremely unprofessional attitude. Asked for a large potato cake with my order and she said it’s against policy to serve potato cakes after breakfast.
When did this become a thing? Just last week i ordered potato cakes at night and got my order with no problem.
So i declined to finish my order and walked away with the “manager” still raising her voice at me across the restaurant into the pilot truckstop.
Some people do NOT need to be any type of manager.
Won’t get off there phones long enough to do anything literally two employees showing eachother fbook posts with me and others waiting to give order then once they got order went right back to being on phones
Atmosphere: 1
Food: 1
Service: 1
Joe Baumgartner
The store not opening until 7am is horseshit. This is a truck stop we’re moving long before that.
Service: 1
Jose Santiago
This meat does not look right. It does not taste right. I am just throwing this stuff away. Only 2 bites, and I realize something is very wrong here. This is disgusting should have looked at all of these horrible reviews before walking in there. Never again
Atmosphere: 1
Food: 1
Service: 1
Saleh Alshaibi
Food was cold soggy and quite frankly inedible Half the fries were curly half were regular. Health department should stop by and shut this place down.first time arbies and the last.
Atmosphere: 3
Food: 1
Service: 1
Joseph K.
These people working here don't know how to speak English. They called out "danyel or something like that" they don't have the common courtesy to pronounce a simple name like Daniel.. They want 15 an hour ffs
Food was awful and cold. Not 1/2 pound of meat on 1/2 beef, maybe a 1/2 teaspoon of cheddar. No sauerkraut on Reuben. Ketchup was in Arby's sauce container.
Atmosphere: 2
Food: 1
Service: 1
The food was always good here
Atmosphere: 5
Food: 5
Service: 5
The African-American young lady with the large eyelashes I waited in line in front of the cash register while she totally ignored me wow she was having a conversation with another young lady with two kids I'm standing there waiting to give my order has she totally ignored me and tell a young man from the back came and took my order don't know if she was off work on break but she's behind the counter and full uniform very unprofessional her name on her name tag says nihya
Atmosphere: 3
Food: 3
Service: 1
I’ve never been let down by Arby’s before, Hayti Arby’s located in the Pilot gas station changed that for me. I’ve never had the Beef And Cheddar with a red sweet sauce in it. It was like the Arby’s sauce but much sweeter. Didn’t ask for it and never had it before. Hope I never have it again. Mixed with the cheese sauce it was an abomination.
Edit. Apparently it’s called Red Ranch sauce and it’s normal for it to be there. For reason, thankfully, in Missouri this sauce is left off. Again, thankfully.
Atmosphere: 1
Food: 1
Service: 4
Again, these 2 for $7 Ham and Swiss are hard to pass up. This location served them with a bun just a little staler than usual but the meat and cheese pairing is great and the curly fries were hot and fresh. Cashiers are joyful and the service itself was fast. As typical for fast food connected to a truck stop the lobby itself was in a disarray but I managed to find a clean seat without too much struggle.
Atmosphere: 2
Food: 3
Service: 5
Waited 15 minutes for my sandwich to come out cold. Didn't even bother asking for it warmed since the customer service wasn't the best either.
Atmosphere: 2
Food: 2
Service: 3
Was good service (was handed the wrong food ) and witch they remade my food with no problems and they offered this or that witch i was thankful for them just remaking my food. Good and honest people 👏 thanks
Atmosphere: 4
Food: 4
Service: 5
Shout out to the Lady Manager that is working Thursday night 3-13-25 She is a real professional She acknowledged me and told me my order would be right up and was directing employees and getting everybody to do their job teaching and pointing out what needed to be done That place wouldn't know how to run without her She is a legend
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef Sandwich
Manager (she said she was the general manager) had an extremely unprofessional attitude. Asked for a large potato cake with my order and she said it’s against policy to serve potato cakes after breakfast.
When did this become a thing? Just last week i ordered potato cakes at night and got my order with no problem.
So i declined to finish my order and walked away with the “manager” still raising her voice at me across the restaurant into the pilot truckstop.
Some people do NOT need to be any type of manager.
Service: 1
Very slow Service!!
Restaurantji Recommends
Won’t get off there phones long enough to do anything literally two employees showing eachother fbook posts with me and others waiting to give order then once they got order went right back to being on phones
Atmosphere: 1
Food: 1
Service: 1
The store not opening until 7am is horseshit. This is a truck stop we’re moving long before that.
Service: 1
This meat does not look right. It does not taste right. I am just throwing this stuff away.
Only 2 bites, and I realize something is very wrong here. This is disgusting should have looked at all of these horrible reviews before walking in there. Never again
Atmosphere: 1
Food: 1
Service: 1
Food was cold soggy and quite frankly inedible
Half the fries were curly half were regular.
Health department should stop by and shut this place down.first time arbies and the last.
Atmosphere: 3
Food: 1
Service: 1
These people working here don't know how to speak English. They called out "danyel or something like that" they don't have the common courtesy to pronounce a simple name like Daniel.. They want 15 an hour ffs
Atmosphere: 1
Food: 2
Service: 1
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