Food was good but service could be better! Food was supposed to be ready and when I got there I waited for 11 mins and nobody said a word to me. Then finally got food, got to my car and was missing items. Had to go back in and explain that I was missing stuff. Waited 10 more minutes for them to make it. They gave me two coupons for a free taco.
Atmosphere: 3
Food: 5
Service: 3
Jessica Koch
This is the one i frequent because of convenience. Evening hours employees are very rude. Only time the store is clean and im greeted is when the older African american man with the Grey hair is working in the evening. I would suggest another taco bell if ya can help it.
Atmosphere: 1
Food: 3
Service: 1
Joe Branstetter
Ordered Burrito Supremes but I got some burritos with rice in them. 🤮
Glenn Deles
Mobile order pick up in drive thru is not a convenient as McDonald's
D A N A D E E S
The drive-through was extremely long and slow so I went inside. They wouldn't even wait on me by inside they made you use the kiosk so that was a little bit frustrating. The speed of service was quicker than I expected based on everything else.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Nachos, Bean Burrito, Red Sauce
Porky
They don’t serve breakfast even though they have a sign advertising for it. False advertising and a waste of a drive.
Atmosphere: 1
Food: 1
Service: 1
Collins Njenga
Worst service at this store. Went in around 10 Pm on a Thursday and none of the staff bothered to help me despite trying to reach out to them. 5 minutes later and one of them asks me in a very rude tone if “ I’m waiting for something “ Worst experience at any Taco Bell ever
Atmosphere: 1
Service: 1
xKarlitos
Horrible customer service . The girl with the pink hair name Asiah on the receipt working drive thru is very disrespectful and rude. She shouldn’t be in any customer service position.
Atmosphere: 1
Food: 2
Service: 1
Bryana Barnes
Served me broken tacos with the insides all over the rap it’s in
Atmosphere: 1
Food: 1
Service: 1
Sierra DeGroat
Most times ive been here the service is so slow. Its about 50/50 when there is decent employees with decent attitudes, otherwise employees have terrible attitudes. Which usually is easy to ignore. Most the time orders are wrong but edible. But today was really bad and sadly this hasnt been the first occurrence, ordered a steak quesadilla, got a ground beef quesadilla? I instantly got nauseous, purely disgusting. I guess they were too lazy to make steak. Im not one to complain often but this happeneds far too often. My family frequents this taco bell but i guess we will just have to start going to the other local taco bell.
The experience can be very hit and miss it's in God's hands...
Atmosphere: 3
Food: 3
Service: 3
Diana W
The Hazelwood location on J S McDonald/Howdershell road is terrible. The staff/managment is rude and as one of them said today, they hate their job and customers. Orders are never accurate and if you ask for sauce you don’t get it. Terrible. Try a different location.
Atmosphere: 1
Food: 1
Service: 1
Brad R
Lady at the drive thru has a serious attitude problem. Asked her to repeat herself and she got upset when I could not hear her.
Atmosphere: 2
Food: 3
Service: 1
Kathy Thomas
Can't get order right. I ordered a number 1 and a number 2. I got shorted one taco and all of them were soft. Get the order right people
Atmosphere: 2
Food: 3
Service: 2
Daniel Roeglin
Every table was dirty. I had to clean it off myself with a napkin and water
Food was good but service could be better! Food was supposed to be ready and when I got there I waited for 11 mins and nobody said a word to me. Then finally got food, got to my car and was missing items. Had to go back in and explain that I was missing stuff. Waited 10 more minutes for them to make it. They gave me two coupons for a free taco.
Atmosphere: 3
Food: 5
Service: 3
This is the one i frequent because of convenience. Evening hours employees are very rude. Only time the store is clean and im greeted is when the older African american man with the Grey hair is working in the evening. I would suggest another taco bell if ya can help it.
Atmosphere: 1
Food: 3
Service: 1
Ordered Burrito Supremes but I got some burritos with rice in them. 🤮
Mobile order pick up in drive thru is not a convenient as McDonald's
The drive-through was extremely long and slow so I went inside. They wouldn't even wait on me by inside they made you use the kiosk so that was a little bit frustrating. The speed of service was quicker than I expected based on everything else.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Nachos, Bean Burrito, Red Sauce
They don’t serve breakfast even though they have a sign advertising for it. False advertising and a waste of a drive.
Atmosphere: 1
Food: 1
Service: 1
Worst service at this store. Went in around 10 Pm on a Thursday and none of the staff bothered to help me despite trying to reach out to them. 5 minutes later and one of them asks me in a very rude tone if “ I’m waiting for something “ Worst experience at any Taco Bell ever
Atmosphere: 1
Service: 1
Horrible customer service . The girl with the pink hair name Asiah on the receipt working drive thru is very disrespectful and rude. She shouldn’t be in any customer service position.
Atmosphere: 1
Food: 2
Service: 1
Served me broken tacos with the insides all over the rap it’s in
Atmosphere: 1
Food: 1
Service: 1
Most times ive been here the service is so slow. Its about 50/50 when there is decent employees with decent attitudes, otherwise employees have terrible attitudes. Which usually is easy to ignore. Most the time orders are wrong but edible. But today was really bad and sadly this hasnt been the first occurrence, ordered a steak quesadilla, got a ground beef quesadilla? I instantly got nauseous, purely disgusting. I guess they were too lazy to make steak.
Im not one to complain often but this happeneds far too often. My family frequents this taco bell but i guess we will just have to start going to the other local taco bell.
Atmosphere: 1
Food: 1
Restaurantji Recommends
The experience can be very hit and miss it's in God's hands...
Atmosphere: 3
Food: 3
Service: 3
The Hazelwood location on J S McDonald/Howdershell road is terrible. The staff/managment is rude and as one of them said today, they hate their job and customers. Orders are never accurate and if you ask for sauce you don’t get it. Terrible. Try a different location.
Atmosphere: 1
Food: 1
Service: 1
Lady at the drive thru has a serious attitude problem. Asked her to repeat herself and she got upset when I could not hear her.
Atmosphere: 2
Food: 3
Service: 1
Can't get order right. I ordered a number 1 and a number 2. I got shorted one taco and all of them were soft. Get the order right people
Atmosphere: 2
Food: 3
Service: 2
Every table was dirty. I had to clean it off myself with a napkin and water
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