First, we usually don't eat at McDonalds, but when we do this is the one to go to! Was early morning before the sun came up, placed a breakfast order for several of us and the team member, Candace was fantastic to talk to. She was very knowledgeable of the menu items, helpful with choices (we had a large order we were delivering in town). When we pulled to the window she helped us with the mobile app as we really didn't know how it worked, she was very patient and showed how it worked so we could easily understand everything. Before we knew it our order was ready. With her help we saved 20% on that order, and that order was perfectly done fresh! Candace is an awesome person to meet, she is very personable, friendly and prompt...she knows her stuff and you'll leave in a good mood after meeting her. Got into town (for a craft show) and everything was still fresh and hot, everyone got what they wanted and enjoyed everything. A+ Customer Service, seriously!
Atmosphere: 5
Food: 5
Service: 5
Ryan Wiss
Waited 50 minutes on our food for it to be wrong. Will not return
Food: 2
Service: 1
Jhenean K
Everything was alright but they added an excessive amount of sauce on my Big Mac.
J MR
Placed online order at about 9pm and 3-4 mins before pulling to window. No cars ahead of us but still had to wait almost 4mins to receive items. We ordered NO cheese due to a severe allergy. Since the label was properly on the container, my husband didn't check. Sure enough 2 slices of cheese were melted onto the qtr pounder. NO cheese clearly on the label yet cheese all over sandwich. Stinks after driving all day and being exhausted. Fries were also cold and horrible. Only positive was the manager Natalie was super apologetic when I called and offered a full refund in the am. Since we were traveling another 11 hours to a funeral, we chose not to waste our time getting our $11+ back, especially when we decided to get breakfast at the next exit to guarantee accuracy and freshness. Sadly, worst Mcds experience ever. Also, I do the surveys every time to get a free sandwich and our receipt was missing crucial info required to complete one.
Food was fine but the staff was rude and took 30 minutes for the drive thru just for one sandwich.
Atmosphere: 1
Food: 4
Service: 1
Some Body
The SLOWEST McDonald’s in all the US. I’ve been waiting for three simple burgers for 40 minutes! Never come here again!
Atmosphere: 1
Food: 1
Service: 1
Payton L
Night crew are a solid 1. Morning and Day crew must be pulling the average up.
Big mac made incorrectly, had to wait 10 minutes for the new one. Shut off the lobby soda machine at 9:30 then didn't make the drinks with the orders. The person assembling the bags/trays (shift manager) implied one of us didn't order a drink when we both ordered meals. Lobby posted hours are 11 but all the chairs were pulled from the tables making a barrier to half the seating. Interacted with 3 crew members, 2 were good but the crew leader/shift manager did not want us in the lobby.
Atmosphere: 1
Food: 3
Service: 1
Zach Park
Sat at drive through for about 10 minutes with no answer and another customer in line. Pulled out and went to doors, all were locked at 10:20.
They were cleaning everything up inside and closed early.
Service: 1
Shannon Gilliam
Noone at the registers to take order, so had to use the screens. Ordered a large combo. Got less than half of the fries that I should have gotten. Called my number and walked away. No drink cup, so I had to ask for it. Sign at the drins says that the straw will be in your bag. Not true, had to go back and ask for that as well. Noone cares about if you get all of your order, or even order anything
Atmosphere: 1
Food: 2
Service: 1
James Sherman
Though the store was busy, Natalie made sure every customer was taken care of. She was quick and polite.
Showed up at 11:22 pm said hello multiple times drove to window for them to say they are closed but website says midnight cool thanks for not informing anything to be closed.
Mahmoud Diab
The staff are rude and careless. I made a large order, including 2 orders of 2 apple pies, and after checking the order on the counter, i discovered they missed 2 apple pies. I let one of the ladies know and she started giving me attitude, like it was my fault i checked my order to discover their mistakes! And she told me you need to wait 5 minutes till they fry new ones, after waiting for 20 minutes without getting anything, i decided to cancel the order and leave!
Atmosphere: 4
Food: 4
Service: 1
Josephine Bahr
They do the caramel macchiato right. The flavors blend well. And they don't pump in the sugar like the other locations do (which too sweet). Could still taste the coffee ☕???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries
Kostiantyn S
Can I just say thank you for your good service. Clean and well maintained place and friendly staff. They made my mobile order very fast. Good job ?
First, we usually don't eat at McDonalds, but when we do this is the one to go to! Was early morning before the sun came up, placed a breakfast order for several of us and the team member, Candace was fantastic to talk to. She was very knowledgeable of the menu items, helpful with choices (we had a large order we were delivering in town). When we pulled to the window she helped us with the mobile app as we really didn't know how it worked, she was very patient and showed how it worked so we could easily understand everything. Before we knew it our order was ready. With her help we saved 20% on that order, and that order was perfectly done fresh! Candace is an awesome person to meet, she is very personable, friendly and prompt...she knows her stuff and you'll leave in a good mood after meeting her. Got into town (for a craft show) and everything was still fresh and hot, everyone got what they wanted and enjoyed everything. A+ Customer Service, seriously!
Atmosphere: 5
Food: 5
Service: 5
Waited 50 minutes on our food for it to be wrong. Will not return
Food: 2
Service: 1
Everything was alright but they added an excessive amount of sauce on my Big Mac.
Placed online order at about 9pm and 3-4 mins before pulling to window. No cars ahead of us but still had to wait almost 4mins to receive items. We ordered NO cheese due to a severe allergy. Since the label was properly on the container, my husband didn't check. Sure enough 2 slices of cheese were melted onto the qtr pounder. NO cheese clearly on the label yet cheese all over sandwich. Stinks after driving all day and being exhausted. Fries were also cold and horrible. Only positive was the manager Natalie was super apologetic when I called and offered a full refund in the am. Since we were traveling another 11 hours to a funeral, we chose not to waste our time getting our $11+ back, especially when we decided to get breakfast at the next exit to guarantee accuracy and freshness. Sadly, worst Mcds experience ever. Also, I do the surveys every time to get a free sandwich and our receipt was missing crucial info required to complete one.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Mcdouble, Fries, Quarter Pounder Hamburger, Chicken Mcnuggets
Food was fine but the staff was rude and took 30 minutes for the drive thru just for one sandwich.
Atmosphere: 1
Food: 4
Service: 1
The SLOWEST McDonald’s in all the US. I’ve been waiting for three simple burgers for 40 minutes! Never come here again!
Atmosphere: 1
Food: 1
Service: 1
Night crew are a solid 1. Morning and Day crew must be pulling the average up.
Big mac made incorrectly, had to wait 10 minutes for the new one. Shut off the lobby soda machine at 9:30 then didn't make the drinks with the orders. The person assembling the bags/trays (shift manager) implied one of us didn't order a drink when we both ordered meals. Lobby posted hours are 11 but all the chairs were pulled from the tables making a barrier to half the seating. Interacted with 3 crew members, 2 were good but the crew leader/shift manager did not want us in the lobby.
Atmosphere: 1
Food: 3
Service: 1
Sat at drive through for about 10 minutes with no answer and another customer in line. Pulled out and went to doors, all were locked at 10:20.
They were cleaning everything up inside and closed early.
Service: 1
Noone at the registers to take order, so had to use the screens. Ordered a large combo. Got less than half of the fries that I should have gotten. Called my number and walked away. No drink cup, so I had to ask for it. Sign at the drins says that the straw will be in your bag. Not true, had to go back and ask for that as well. Noone cares about if you get all of your order, or even order anything
Atmosphere: 1
Food: 2
Service: 1
Though the store was busy, Natalie made sure every customer was taken care of. She was quick and polite.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Showed up at 11:22 pm said hello multiple times drove to window for them to say they are closed but website says midnight cool thanks for not informing anything to be closed.
The staff are rude and careless. I made a large order, including 2 orders of 2 apple pies, and after checking the order on the counter, i discovered they missed 2 apple pies. I let one of the ladies know and she started giving me attitude, like it was my fault i checked my order to discover their mistakes! And she told me you need to wait 5 minutes till they fry new ones, after waiting for 20 minutes without getting anything, i decided to cancel the order and leave!
Atmosphere: 4
Food: 4
Service: 1
They do the caramel macchiato right. The flavors blend well. And they don't pump in the sugar like the other locations do (which too sweet). Could still taste the coffee ☕???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries
Can I just say thank you for your good service. Clean and well maintained place and friendly staff. They made my mobile order very fast. Good job ?
Atmosphere: 5
Food: 5
Service: 5
Great service!
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