I waited while two people ignored my presence at the counter. One even said hi and proceeded to ignore me. Just another example of terrible customer service. It seems to be an epidemic.
Atmosphere: 1
Service: 1
Leo Trowbridge
Patty was our server. She was friendly and knowledgeable. We enjoyed out
Atmosphere: 5
Food: 5
Service: 5
Lydia Trowbridge
The food was good, especially the cheese curds. I was confused after a medical procedure, but Patty helped me order, by asking questions.
Atmosphere: 5
Food: 5
Service: 5
Jaime Cook
I went in 30 mins before closing and everything was made fresh. The best DQ I've ever had and the staff was so nice, they created a special blizzard just for my picky eating
Atmosphere: 5
Food: 5
Service: 5
R. Renee S. Bauer
I don't like their food but their desserts are good but expensive. Prices have gone up for everything everywhere they're not the worst priced but not the best priced. $5 to $6 for a small
Atmosphere: 4
Food: 3
Service: 4
Matt Wieland
They have good food and ice cream cakes, what more could you want? Also, if you takes your dog(s) through the drive thru, you get free pup cups!
Atmosphere: 5
Food: 5
Service: 5
Jessica Ashley
I mean... I spent $20 on ice cream and the cookie dough tastes like straight freezer burn. Tonight was supposed to be a fun splurge, not money down the drain.
Angel Kaelin
I took my kids here for a treat tonight and we ordered what we usually do except my daughter got a mini blizzard instead of her usual sundae. My son got his hot fudge sundae and I got my brownie oreo cupfection. When the lady brought it to the table I noticed mine look darker then usual but I decided to go ahead and eat it. After the first bite I noticed why it was so dark... they filled it with so much chocolate sauce that it was nasty not to mention the oreos tasted like they were left uncovered in a fridge to the point they were soft. I took it up to the counter and explained to the women that idk what they did but it was nasty and asked if I could switch to a peanut buster parfait instead and she told me the ingredients of the cupfection which I didn't ask for cause I know what's in it. I told her this and that I get it all the time but this time it didn't taste right. Now keep in mind I'm not asking for my money back but to switch to a different dessert.. the dessert I was asking to switch to was in fact cheaper and I wasn't asking for the difference either. She proceeded to tell me that she could remake it or charge me for the peanut buster parfait. I set the dessert on the counter and said you can have it I grabbed my kids and left. I was not mean about it and don't think I was asking to much. Why would I want you to remake something that is going to continue to have the same taste as the first batch you used. I will not go to this location and would appreciate someone to reach out regarding this issue or I will be reaching out to corporate.
Food: 1
Service: 1
Linda Leibach
Always decent food, great ice cream, good ice cream cakes also.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers
Bob Usher
I was checking on the availability of obtaining dry ice at this location. I didn't eat or drink anything.
It is so weird that it's OK for the employees to just close this place over half hour early honestly think it is unexcectable to close soon than the sign says
Atmosphere: 4
Food: 5
Service: 1
Jeff Stone
Short staffed. Still great treats also over priced.
Atmosphere: 4
Food: 5
Service: 4
Tajeria Ellis
The assistant manager who works at night is the happiest, nicest guy we have ever encountered at any DQ. He genuinely cares for his customers and that is especially rare to find now a days. We will be back.
Atmosphere: 5
Food: 4
Service: 5
Kristin Koebel
Ok the man at the register with the beard was so nice! He took care of everyone inside the store checked on people brought us our food everything! Thank you for the kind service!
betney ford
We got boxes and got like 8 fries per box and chicken was soggy as all get out
I waited while two people ignored my presence at the counter. One even said hi and proceeded to ignore me. Just another example of terrible customer service. It seems to be an epidemic.
Atmosphere: 1
Service: 1
Patty was our server. She was friendly and knowledgeable. We enjoyed out
Atmosphere: 5
Food: 5
Service: 5
The food was good, especially the cheese curds. I was confused after a medical procedure, but Patty helped me order, by asking questions.
Atmosphere: 5
Food: 5
Service: 5
I went in 30 mins before closing and everything was made fresh. The best DQ I've ever had and the staff was so nice, they created a special blizzard just for my picky eating
Atmosphere: 5
Food: 5
Service: 5
I don't like their food but their desserts are good but expensive. Prices have gone up for everything everywhere they're not the worst priced but not the best priced. $5 to $6 for a small
Atmosphere: 4
Food: 3
Service: 4
They have good food and ice cream cakes, what more could you want? Also, if you takes your dog(s) through the drive thru, you get free pup cups!
Atmosphere: 5
Food: 5
Service: 5
I mean... I spent $20 on ice cream and the cookie dough tastes like straight freezer burn. Tonight was supposed to be a fun splurge, not money down the drain.
I took my kids here for a treat tonight and we ordered what we usually do except my daughter got a mini blizzard instead of her usual sundae. My son got his hot fudge sundae and I got my brownie oreo cupfection. When the lady brought it to the table I noticed mine look darker then usual but I decided to go ahead and eat it. After the first bite I noticed why it was so dark... they filled it with so much chocolate sauce that it was nasty not to mention the oreos tasted like they were left uncovered in a fridge to the point they were soft. I took it up to the counter and explained to the women that idk what they did but it was nasty and asked if I could switch to a peanut buster parfait instead and she told me the ingredients of the cupfection which I didn't ask for cause I know what's in it. I told her this and that I get it all the time but this time it didn't taste right. Now keep in mind I'm not asking for my money back but to switch to a different dessert.. the dessert I was asking to switch to was in fact cheaper and I wasn't asking for the difference either. She proceeded to tell me that she could remake it or charge me for the peanut buster parfait. I set the dessert on the counter and said you can have it I grabbed my kids and left. I was not mean about it and don't think I was asking to much. Why would I want you to remake something that is going to continue to have the same taste as the first batch you used. I will not go to this location and would appreciate someone to reach out regarding this issue or I will be reaching out to corporate.
Food: 1
Service: 1
Always decent food, great ice cream, good ice cream cakes also.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers
I was checking on the availability of obtaining dry ice at this location. I didn't eat or drink anything.
Restaurantji Recommends
It is so weird that it's OK for the employees to just close this place over half hour early honestly think it is unexcectable to close soon than the sign says
Atmosphere: 4
Food: 5
Service: 1
Short staffed. Still great treats also over priced.
Atmosphere: 4
Food: 5
Service: 4
The assistant manager who works at night is the happiest, nicest guy we have ever encountered at any DQ. He genuinely cares for his customers and that is especially rare to find now a days. We will be back.
Atmosphere: 5
Food: 4
Service: 5
Ok the man at the register with the beard was so nice! He took care of everyone inside the store checked on people brought us our food everything! Thank you for the kind service!
We got boxes and got like 8 fries per box and chicken was soggy as all get out