Would of gave them 5 if they weren't out of a lot of stuff
Fabio Álvarez
IMO’s dough is unique, my second favorite pizza in the states, this place it’s just for drive thru service, not to dining in
Atmosphere: 3
Food: 5
Service: 4
Rebecca Brown
I want to let the owner of the High Ridge store to know that Sara and Sherene who are the GM & Customer service rep who answered my call, went above and beyond for me. They were very busy and were very accommodating and WONDERFUL, when they were out of certain ingredients to make sandwiches, to go out of their way to make my order happen. These two ladies deserve recognition and a raise or bonus for their service. I appreciate them Greatly!
Atmosphere: 5
Food: 5
Service: 5
Jonathan Mendez
First time having Imo's and it was good! Love the thin crust and I had the supreme (or deluxe?) Pizza. Would definitely get it again!
Atmosphere: 4
Food: 4
Service: 4
Salena Tackett
I have not had my pizza made right 1 time, but I am extremely difficult. I give them a 5 star because they gave me a credit for my wrong pizzas, even when I used my credit it was wrong. But the manager Justin said hed take care of me personally when I order again. The woman at the window was awesome, never forget to tip your service people, even on pick up. This is a good establishment.
Atmosphere: 5
Food: 4
Service: 5
Cloaked
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Lisa Knoll
Very good spreading of the ingredients on their pizza. Crust is always perfect. Made perfect, as ordered. Always ready & hot when I pickup a carryout. Workers seem happy to be there.
Atmosphere: 5
Food: 5
Service: 5
ava birk
Pizza showed up 30 minutes earlier than quoted, and they gave us a free pizza!! Thank you! Also- best tasting imos pizza I’ve ever had by far.
Atmosphere: 5
Food: 5
Service: 5
Jamie Jones
I called to tell the manage that my salad is part bad lettuce and half the salad is huge core pieces and much less leafy. She said she won't accept the salad back and no refund. She said we could drive back up there and they would remake it and she doesn't even want the gross old salad back. I don't like the patronizing way that she talked to me, like she REALLY doesn't give a care about her actual job, customers, or food quality. The gal that picked up the phone sound literally the same. I've been coming here in the for a long time before they got this crew and it's been great, but not anymore apparently. It's this crew in particular that seems like maybe trying to ruin this business and clientele? It's giving far left vibes. IDK honestly, but there is certainly a presence at this restaurant that i dont want to have anything to do with. And never had a problem with food or customer service before today but i haven't been for a couple months either.
Atmosphere: 1
Food: 1
Service: 1
Melony Utzler
St.Louis Pizza always a favorite! Drive thru pickup window makes last minute dinner ideas easy and quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Salad, IMO's Italian Dressing
Been eating IMOs my whole life and even worked at a south StL loc in high school. They make the best gluten free pizza!!! I’m very happy with this particular location, good service and quantity pizza
Food: 5
Service: 5
Rebecca Jane
We love us some IMOs and their toasted ravioli is great. This location is also better than some of the others that we’ve had.
Atmosphere: 5
Food: 5
Service: 5
Amy Elliott
Best pizza,wings and salad we've had in a long time!!
Atmosphere: 3
Food: 5
Service: 5
Glenn Hayhurst
Great experience.
Atmosphere: 5
Food: 5
Service: 5
KATY USINA (ktbu1964)
Ever since the IMO’s pizza closed in Bentley Plaza in Fenton, we have gone to the High Ridge IMO’s. This review pertains to them. I am normally not a person who likes to leave a review in a negative manner, but I feel they kind of deserve it. In the last few times we have ordered from the High Ridge location, my 1/2 House salad, with extra cheese and two hard boiled eggs, and French dressing, has not come to my house that way. It has come very wilted with hardly any cheese and no hard boiled eggs and the wrong dressing, the latest being today. I called the first time and they told me they would give me a credit which they never did. I called today about this and the only way they would give me a credit is if I came back up and proved it and showed it I said well I’ll take a picture and send it to you and the girl says well I’m not gonna give you my phone number and I guess the manager or the owner is not there and that’s unacceptable customer service. We have been a big And regular customer of theirs for a long time, but not anymore and I told her that and he’s gonna recognize our name and he will be sorry. We will not be going there anymore. I don’t know what has happened, but that’s some seriously rude employees.
Would of gave them 5 if they weren't out of a lot of stuff
IMO’s dough is unique, my second favorite pizza in the states, this place it’s just for drive thru service, not to dining in
Atmosphere: 3
Food: 5
Service: 4
I want to let the owner of the High Ridge store to know that Sara and Sherene who are the GM & Customer service rep who answered my call, went above and beyond for me. They were very busy and were very accommodating and WONDERFUL, when they were out of certain ingredients to make sandwiches, to go out of their way to make my order happen. These two ladies deserve recognition and a raise or bonus for their service. I appreciate them Greatly!
Atmosphere: 5
Food: 5
Service: 5
First time having Imo's and it was good! Love the thin crust and I had the supreme (or deluxe?) Pizza. Would definitely get it again!
Atmosphere: 4
Food: 4
Service: 4
I have not had my pizza made right 1 time, but I am extremely difficult. I give them a 5 star because they gave me a credit for my wrong pizzas, even when I used my credit it was wrong. But the manager Justin said hed take care of me personally when I order again. The woman at the window was awesome, never forget to tip your service people, even on pick up. This is a good establishment.
Atmosphere: 5
Food: 4
Service: 5
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Very good spreading of the ingredients on their pizza. Crust is always perfect. Made perfect, as ordered. Always ready & hot when I pickup a carryout. Workers seem happy to be there.
Atmosphere: 5
Food: 5
Service: 5
Pizza showed up 30 minutes earlier than quoted, and they gave us a free pizza!! Thank you! Also- best tasting imos pizza I’ve ever had by far.
Atmosphere: 5
Food: 5
Service: 5
I called to tell the manage that my salad is part bad lettuce and half the salad is huge core pieces and much less leafy. She said she won't accept the salad back and no refund. She said we could drive back up there and they would remake it and she doesn't even want the gross old salad back. I don't like the patronizing way that she talked to me, like she REALLY doesn't give a care about her actual job, customers, or food quality. The gal that picked up the phone sound literally the same. I've been coming here in the for a long time before they got this crew and it's been great, but not anymore apparently.
It's this crew in particular that seems like maybe trying to ruin this business and clientele? It's giving far left vibes. IDK honestly, but there is certainly a presence at this restaurant that i dont want to have anything to do with.
And never had a problem with food or customer service before today but i haven't been for a couple months either.
Atmosphere: 1
Food: 1
Service: 1
St.Louis Pizza always a favorite! Drive thru pickup window makes last minute dinner ideas easy and quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Salad, IMO's Italian Dressing
Restaurantji Recommends
Been eating IMOs my whole life and even worked at a south StL loc in high school.
They make the best gluten free pizza!!!
I’m very happy with this particular location, good service and quantity pizza
Food: 5
Service: 5
We love us some IMOs and their toasted ravioli is great. This location is also better than some of the others that we’ve had.
Atmosphere: 5
Food: 5
Service: 5
Best pizza,wings and salad we've had in a long time!!
Atmosphere: 3
Food: 5
Service: 5
Great experience.
Atmosphere: 5
Food: 5
Service: 5
Ever since the IMO’s pizza closed in Bentley Plaza in Fenton, we have gone to the High Ridge IMO’s. This review pertains to them. I am normally not a person who likes to leave a review in a negative manner, but I feel they kind of deserve it. In the last few times we have ordered from the High Ridge location, my 1/2 House salad, with extra cheese and two hard boiled eggs, and French dressing, has not come to my house that way. It has come very wilted with hardly any cheese and no hard boiled eggs and the wrong dressing, the latest being today. I called the first time and they told me they would give me a credit which they never did. I called today about this and the only way they would give me a credit is if I came back up and proved it and showed it I said well I’ll take a picture and send it to you and the girl says well I’m not gonna give you my phone number and I guess the manager or the owner is not there and that’s unacceptable customer service. We have been a big And regular customer of theirs for a long time, but not anymore and I told her that and he’s gonna recognize our name and he will be sorry. We will not be going there anymore. I don’t know what has happened, but that’s some seriously rude employees.
Atmosphere: 1
Food: 1
Service: 1
Loading...