Subway

5313 Caroline Drive, High Ridge
(636) 677-0272

Recent Reviews

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Dan Tucker

The (1) working bathroom was gross. They were out of tea, Dr Pepper, Subway crunch, Garlic Aioli. I have seen cleaner Subways in truck stops. I will not go back.

Atmosphere: 1

Food: 2

Service: 2

nicole roberts

Not impressed. I got one of the festive sandwiches. I got the Turhamken. We used the website to order. They did not put the stuffing on my sandwich, drowned my sandwich in mayo and the sandwich is crazy thin it barely has any spinach, onions, cheese or meat on the sandwich. I have more bread and mayo than anythingelseon the sandwich. Looks nothing like the picture online. Not a happy customer at all.

Atmosphere: 1

Food: 1

Service: 1

Katlyn Twine

absolutely HORRIBLE, i pay $22 for one person. Food arrives COLD and i’m missing my drink and chips. No use on calling them because they’ll never answer the phone. I’m getting my refund and never ordering from this location ever again. Do better, Subway.

Atmosphere: 1

Food: 1

Service: 1

Chelsea Pickett

They suck. They didn’t have the sandwich I ordered and paid for online, when I got there to pickup that’s when I was notified. Then instead of giving me another footlong of another sandwich they gave me a 6inch and said that’s all they can do. Never again.

Service: 1

Beny Kaz

I visited this Subway last Friday during the dinner rush, and I was really impressed. Even with the place being busy, the staff was fast, efficient, and super friendly. They kept things moving and still made sure everyone felt taken care of. Great job!

Atmosphere: 5

Food: 5

Service: 5

Nick

My visit to this subway was very disappointing. Selections were extremely limited, but the service was the bigger issue. When I paid for the meal the aunty with hijab instructed cashier to put a significant portion of change to tip without my consent.

I was planning to tip, but having the decision made for me felt pushy and rude. Very poor selection and unprofessional service.

Atmosphere: 1

Food: 1

Service: 1

Joseph Michel

Went there to order my food and they tried to tell me they don’t have certain cheeses. They said they only have three kinds of cheeses at the subway. This place is terrible. Every time we go in there. This time will be my last it needs to be shut down by far. The worst subway I ever been to.

Atmosphere: 1

Food: 1

Service: 1

Arina Durakovic

The sandwiches were amazing and the employees were very nice and caring.

Jenn Garofaro

Front door and online say the restaurant close at 10. They lock the doors before 9:30 and turn online ordering before 9:10.

Atmosphere: 1

Service: 1

Kim Mazzuca

The employee's were all rude. I tried to order the new nachos. I was told 'we don't have the containers so we aren't doing that'. Go somewhere else. Nobody deserves service like that.

James Bargeon

Lazy as all get out half the time they don't change gloves at all they don't get my order right then they are too lazy to put out the hot honey sauce and you can say that your out but no way your out for a month when the store 8 miles down the road in cedar hill constantly has it subways going down hill

Jennifer Graves

I usually prefer this store over the one in Cedar Hill but nor anymore. The girl who made the sandwiches moved so slowly that is was actually comical. And the girl who topped them could barely speak or understand English and ended up drowning both sandwiches in vinegar making them basically inedible. NEVER AGAIN.

Carson Miller

Why did I have to watch you yell at an elderly man because he couldn’t hear you? He said one time he couldn’t hear you, so you respond with literal yelling? Totally unacceptable. Additionally, you were rude to me. I get that neither of the girls like their job, but no need to take that out on your customers. Stay away from this subway.

Jean Oetjen

Gave this location 2 visits before rating. I can’t believe the lack of quality of this food. Not fresh. Sour tasting. Subway used to be my favorite. We put in pick up order. Was given a time. Arrived said had to wait 15 minutes. Won’t over spend here again.

Liz Miller

Tried to place an order for pickup last night at 9:30. Online it says they close at 10 so we thought we'd be ok. Mid order we get an error. Got to the store by 9:40, open light still on but the door was locked. The employee behind the counter just stared at us as we tried to open the locked door. It doesn't take 20 mins to make a sandwich so I don't get why they lock the door so early. At least turn the open sign off.

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