McDonald's

113 Gage Dr, Hollister
(417) 332-0297

Recent Reviews

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Connie Westerman

Friendly people, just bought senior sodas, appreciated that their lobby was open early in the a.m.

Atmosphere: 5

Food: 5

Service: 5

Les Hall

Its McDonald's.

Atmosphere: 5

Food: 5

Service: 5

Hector Buentello

The best Double Quarter Pounder I’ve had in my life. It was fresh and delicious. The team here is also excellent, kind, and friendly. Thank you guys, keep up the good work. Ryan and Logan were the managers and they were excellent, with a great team.

Atmosphere: 5

Food: 5

Service: 5

Lawrence Stansbury

Ordered on the APP, as always, 5 minutes before arrival. Pulled into my slot, #3, and waited. 15 minutes later I went inside to check the status of my order. When asked the young man about my order, I was automatically given excuses and overheard him telling others that I was acting like I was privileged because I ordered on the app. I was not acting in no such way. All I asked was the status of my order 20 minutes after placing the order. I doubt if I'll go back to this store if this is McDonald's new way of treating repeat costumers and I will spead the word.

Atmosphere: 1

Food: 3

Service: 1

Nathan Laurin

What a complete dump. The manager’s running her mouth and cussing like a sailor we’re waiting for our food, which is taking forever. Don’t go to this McDonald’s because it’s a dump.

Atmosphere: 1

Food: 1

Service: 1

Michael Roetzel

Very slow. Dining room very dirty. No ice. No ketchup. One Dr. Pepper and Coke were out.

Atmosphere: 2

Food: 2

Service: 2

Bill Warren

Messed my order up food was cold typical mc.ds

Atmosphere: 1

Food: 1

Service: 1

Paul Cate

McDonald's app works great if you use it for those breakfast items and their coffee ☕️ is the best hands down

Atmosphere: 5

Food: 5

Service: 5

David Taylor

Mostly good but Mobil orders are always wrong. I haven't gotten what I Mobil ordered I placed in a long time.
I know it stinks when I have to hold the drive through up looking aty order.
The line is mostly slow to slower and I hate to order ice cream because it melts down the cone before I can get it.
We try and order when most people haven't eaten like 1:30 pm but the big Mac was dry as a bone. A little drop of Special sauce on one bun.😧

Atmosphere: 3

Food: 3

Service: 2

Samantha Jones

Pulled into the store at about 615. Didn’t get out of the drive through until nearly 7. They took forever to take my order at the speaker, two cars got ahead of me in that time. When I finially got up to the window, they had no idea what my order was. Had to tell them things one at a time so they could get my order together. Looks like they are serving off orders ahead of time to get times down and then forgetting what people have. No apology or anything. I’m really patient and never leave bad reviews when places are just busy or overwhelmed, but this is next level bad customer service.

Atmosphere: 1

Food: 2

Service: 1

Joe Martin

30 plus min wait for 2 extra value meals. Place needs new management.

Atmosphere: 1

Food: 3

Service: 1

Peter Hemphill

Ever since they put in those self-service kiosks, workers ignore the front window. Quite a few people hate those kiosks and don't use them. It takes longer to do a transaction at the kiosks having to repeat confirmations and the upselling and they don't take cash!

The people have been nice when they arrive, but they need to fix this even if we have to pay more.

Atmosphere: 4

Food: 4

Service: 2

Brady Ward

I wouldn't even give them one star but that's the lowest rating you can give it and the family that owns it ought to be ashamed at how it's managed!

Atmosphere: 1

Food: 1

Service: 1

Mike

Visit was 12/4/25 5:40PM. Drive thru. We ordered our food at 5:44 We finally made it to the pick up window at 6:10. Not fast food in my opinion. However the food was good which is why I didn’t give 1 star. At the pay window I gave a large bill to pay with. A manager was called to accept the bill which I did expect. By the facial expressions of the employee and manager I waved at them to get their attention and my exact words were if the large bill is a problem and I can use a card to pay. The girl running the registers response was polite and acceptable. The managers response after they close the window was one of the most unprofessional things I’ve seen. Tongue out rocking back and forth like a child and obviously making derogatory comments as he made change. When the girl handed me my change her demeanor obviously followed suit of the man child manager. It’s obvious the leadership at this place is non existent. I will add the girl running the pick up window was quite pleasant and did a great job.

Holy Bible

I am giving this a three for cleanliness...as soon as you walk in the McDonald's it stinks so bad! We were trying to kill time otherwise we would have left right away! I went into the bathroom where it smelled way better than the lobby. It was like a poo or something stink, maybe the grease trap needs cleaning, but it needs something. I asked for extra onions and did not get but maybe three pieces of onions. The food was so greasy I just had to throw it away. No I'm not a Karen so no I didn't complain, I just left and went and grabbed something else to eat. I haven't ate McDonald's in a long time, and now I can remember why!

Atmosphere: 2

Food: 3

Service: 5

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