Cecil Whittaker's Pizza

Cecil Whitaker's is always the best 🤷

I did a carry out order today for the first time in a long time and I was not at all pleased. I called at 12:30pm for a carry out and I had asked the girl over the phone if their pizzas were bogo or bogo half off. When stated she believed it was bogo half off but she would verify. Which she did and everything was fine. I ordered two large pizzas and an order of cheese garlic bread so she stated the total would be $25.57 and about 25-30min. When I show up a little after 1pm I am told by the girl that took my order it will be $40.71 I said no I was told $25 something over the phone. She’s like no it’s $40.71 I said for what thinking maybe she just got the wrong order. Mind you the pizza boxes she handed me had a receipt that said $25.57 I said well this right here says $25.57 why are you telling me $40.71. She’s like oh yeah I gave you the wrong discount and total. I gave you the first responders discount see and shows me. Which it did say that but that is not my fault that you messed up. If she noticed she had told me the wrong price she should have called me back and explained and said it will actually be this much did you still want the order. It wouldn’t have been an issue if it was a dollar or two off BUT IT WAS 15 DOLLARS MORE THANK I EXPECTED. what if I didn’t have the money to pay that much or what if I brought cash and only brought that amount. The point was just common courtesy and not just expect someone to want to pay $15 more when you were expecting to pay something else. They should of honored the price since it was their mistake but nope they didn’t offer that. I was extremely frustrated with the situation. Also the pizza tasted different I am not sure if they changed the sauce or something and the cheese garlic bread hardly had cheese and was very brown and stale tasting. The whole experience was not good.

Food: 2

Service: 1

Last order I had the delivery person bitched about his tip, pizza wasn't right. I called and asked for a mngr they gave me a free replacement and tt the delivery driver. I call now to get my replacement pizza order, been on hold 15 minutes. Get your shit together. Poor all around.

Atmosphere: 1

Food: 1

Service: 1

Ordered delivery, 72 dollars to wait over 1 1/2 hours for my food. All I got was a sorry not much they can do about it.

All Food is wonderful 😋 😊 ☺️ 😍 very good pizza

This used to be my favorite place to eat but I ordered $80 worth of food last night and it was horrible. Pasta had no flavor, pizza was super dry and barely any sauce and they used to give you a good amount of fried green beans and this time I got a handful. Very disappointed. Way too expensive for food to be that flavorless and dry

Good hot pizza simple but not beer.

I’m not one to leave a bad review but man I Wish I would have read the reviews first!
I remember Cecil Whitakers being pretty good. I ordered a few things but the worst was the pasta con broccoli, the penne noodles are just floating in greasy water! Pretty nasty.

Terrible customer service, the little brunette girl behind the counter was bad mouthing customers after they left. Had to wait an extra 30 minutes past my pickup time. Then they over charged me, my emailed receipt was $12 less than what the printed copy said. No one could get me a refund. Then the food was terrible! Won’t be going back. Cecil’s used to be our favorite pizza place, quality and service just doesn’t exist anymore.

Buyer Beware! No Prices are posted. They have been removed since 2020. The owner is never there! I have sent you (the owner) an email regarding my experiences (plural) with this restaurant. I have called other CWP restaurants (Eureka) to reach out to you about this terrible staff, wrong orders, worst wait times, and I was civil but truthful with my email over a year ago. I expected a professional response from my September email in 2023. I have never had a response to the email for well over a year ago. The prices have been taken down,and not been updated so no one is charged the same price for the same number of toppings and items. SO misleading and dishonest. Customers would leave if they saw the truth in price. I don't believe you or your response to any of these reviews as genuine concern for your representation of your product. You have my email address, phone number, and removed my reviews from Google. God has blessed me from not dying from your raw chicken wings from over a year ago. So there is that blessing.

Atmosphere: 1

Food: 1

Service: 1

Food is usually good…but delivery service times are absolutely awful. Make sure you have 1.5-2 hours available to receive your food.

My wife and I ordered a hamburger onion, green pepper, and a bacon. 2 pizzas. I was puking sick within 5 hours and my wife was up most of the night getting sick....what's even worse I came come from work the next day and ate 3 pieces and was sick within 2 hours. Not sure what's going on at this restaurant.

Atmosphere: 4

Food: 2

Service: 5

Food was amazing! Great service and great people, 10/10 would eat there again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Garlic Bread, Chicken Wings, Medium Pepperoni Pizza, Cheese Garlic Bread

I'm not happy got 3 cheese blend wanted one pizza with and one without they don't even listen to you now I had to buy another pizza for the one they screwed up they have no friendliness just pure comfortation hope they go out of business give me imos pizza they use no gloves and where's my melted provel on my spaghetti

Atmosphere: 1

Food: 1

Service: 1

Would give zero stars if I could. I called at 7:15 on a Wednesday night and ordered 2 two topping pizzas, a small Caesar salad and an order of cheese garlic bread. I was told it was an estimated delivery time of 45 minutes. Okay that’s fine. 8:25, pizza still isn’t here… I call the store and I’m told they “should be there any second”. So I say thanks and wait. 8:55, pizza is still not here. Get told the same thing, that it will be right there. Just ended up cancelling the order because I go to bed by 9:30 and we ate cereal for dinner instead. Terrible experience.

Atmosphere: 1

Food: 1

Service: 1