I ordered spaghetti and meat balls and it was awful! Noodles over cooked and the sauce looked like someone opened a can of tomato paste and added italian spices and mixed it all together. We will stick to Rich and Charlies. We never had a bad meal there.
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Salads
Toni Cantagi
This location has no consistency. This particular trip was probably my worst. We never did get our salads and my pasta was very bland. Pretty sure they forgot the garlic in my cream sauce, and the pasta lacked sauce all together. You can’t win them all! But the icing on the cake was the fact that our server lacked any kind of empathy. She could care less about our forgotten salads. Almost rude about it. I will just continue to drive to the Telegraph location. Food and service is top notch over there.
Atmosphere: 3
Food: 3
Service: 2
Jill Hadley
Charlie was our server and he was great! He was friendly and efficient. He knew the menu and answered our questions and made recommendations.
Atmosphere: 4
Food: 5
Service: 5
Racheal Johnson
I thought it was to expensive. The pretzel bites where good. $25.99 for a pizza that crazy. Turkey, bacon ranch wrap wasn't very good. But they sure give you a lot of fries.
Atmosphere: 4
Food: 4
Service: 5
K S
Just okay. They forgot our appetizer and bread and brought one of your pastas out with the wrong sauce. That said, the food we DID get (particularly the chicken modgia) was really good, even if the service left something to be desired.
Atmosphere: 4
Food: 4
Service: 3
Larry Bornemann
Great service and always has great food
Atmosphere: 5
Food: 5
Service: 5
Liz Williams
We love Frankie's!! Service, food, cleanliness, it's all top tier! Thank you
Atmosphere: 5
Food: 5
Service: 5
Julie Klein
Everything has always been great here. I find it rather pricey, but I was shocked at how big most of the portions are...making it worth it. My severs have always been wonderful. The food was amazing and I've never had any issues with anything.
Atmosphere: 5
Food: 5
Service: 5
Two for The reviews
The pretzel bites are amazing. The Rueben was delicious also. The server was a little slow on getting us drinks and then the check but good service overall. I do need to praise the person who brought out our pretzel bites, (wasn’t our server) they dropped one and made sure to send us two extra! Out to our table!! They went above and beyond and really deserve to be recognized!
Atmosphere: 4
Food: 4
Service: 4
Amy Hunter
Every time I’ve gone here was a disappointment. I have given this place more than three tries. Don’t waste your time or money. Someone told me they own a bunch of businesses that have all gone to pot. My memory fails me as to what companies. I’m sure you could google it, like everything else.
I was in a wedding last week that this establishment catered. The food and the service was terrible. The food was hardly edible and the two older ladies that served the food were nasty and downright rude. Chicken was overcooked and also undercooked..how they managed that I have no idea. Rolls were bricks that even butter couldn't help. Only thing edible was the mashed potatoes and salad. They did not supply salt or pepper or even bowls for the salad. The cutlery they supply is cheaper than the Dollar Tree. My fork broke off in my overcooked chicken. The bride and groom didn't even finish their plates bc the food was so terrible. Hell I don't think anybody finished a full plate. I think it's sad the amount of money you charge people to cater and you deliver such poor quality. I will never recommend your services to anyone and I hope you give those 2 older ladies lessons on customer service or keep them in the kitchen.
bertha Glarin
Great food, try the house burger!
Atmosphere: 4
Food: 5
Service: 5
Sarah Arnold
We always come to here to get the Chicken Modiga. Yesterday, I purchased the Chicken Modiga for my husband’s birthday and it was HORRIBLE! It looked like a fried chicken with a dash of sauce on it. Yuck! I hope they can rectify this otherwise we will no longer order food from them.
Food: 1
Brian Wilson
Love this place, genuine Italian cuisine!
Atmosphere: 5
Food: 5
Service: 5
Peggy Montgomery
Great food! Prices are a little high, but where else can you get amazing crab stuffed mushrooms?!
I ordered spaghetti and meat balls and it was awful! Noodles over cooked and the sauce looked like someone opened a can of tomato paste and added italian spices and mixed it all together. We will stick to Rich and Charlies. We never had a bad meal there.
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Salads
This location has no consistency. This particular trip was probably my worst. We never did get our salads and my pasta was very bland. Pretty sure they forgot the garlic in my cream sauce, and the pasta lacked sauce all together. You can’t win them all! But the icing on the cake was the fact that our server lacked any kind of empathy. She could care less about our forgotten salads. Almost rude about it. I will just continue to drive to the Telegraph location. Food and service is top notch over there.
Atmosphere: 3
Food: 3
Service: 2
Charlie was our server and he was great! He was friendly and efficient. He knew the menu and answered our questions and made recommendations.
Atmosphere: 4
Food: 5
Service: 5
I thought it was to expensive. The pretzel bites where good. $25.99 for a pizza that crazy. Turkey, bacon ranch wrap wasn't very good. But they sure give you a lot of fries.
Atmosphere: 4
Food: 4
Service: 5
Just okay. They forgot our appetizer and bread and brought one of your pastas out with the wrong sauce. That said, the food we DID get (particularly the chicken modgia) was really good, even if the service left something to be desired.
Atmosphere: 4
Food: 4
Service: 3
Great service and always has great food
Atmosphere: 5
Food: 5
Service: 5
We love Frankie's!! Service, food, cleanliness, it's all top tier! Thank you
Atmosphere: 5
Food: 5
Service: 5
Everything has always been great here. I find it rather pricey, but I was shocked at how big most of the portions are...making it worth it. My severs have always been wonderful. The food was amazing and I've never had any issues with anything.
Atmosphere: 5
Food: 5
Service: 5
The pretzel bites are amazing. The Rueben was delicious also. The server was a little slow on getting us drinks and then the check but good service overall. I do need to praise the person who brought out our pretzel bites, (wasn’t our server) they dropped one and made sure to send us two extra! Out to our table!! They went above and beyond and really deserve to be recognized!
Atmosphere: 4
Food: 4
Service: 4
Every time I’ve gone here was a disappointment. I have given this place more than three tries. Don’t waste your time or money. Someone told me they own a bunch of businesses that have all gone to pot. My memory fails me as to what companies. I’m sure you could google it, like everything else.
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
I was in a wedding last week that this establishment catered. The food and the service was terrible. The food was hardly edible and the two older ladies that served the food were nasty and downright rude. Chicken was overcooked and also undercooked..how they managed that I have no idea. Rolls were bricks that even butter couldn't help. Only thing edible was the mashed potatoes and salad. They did not supply salt or pepper or even bowls for the salad. The cutlery they supply is cheaper than the Dollar Tree. My fork broke off in my overcooked chicken. The bride and groom didn't even finish their plates bc the food was so terrible. Hell I don't think anybody finished a full plate. I think it's sad the amount of money you charge people to cater and you deliver such poor quality. I will never recommend your services to anyone and I hope you give those 2 older ladies lessons on customer service or keep them in the kitchen.
Great food, try the house burger!
Atmosphere: 4
Food: 5
Service: 5
We always come to here to get the Chicken Modiga. Yesterday, I purchased the Chicken Modiga for my husband’s birthday and it was HORRIBLE! It looked like a fried chicken with a dash of sauce on it. Yuck! I hope they can rectify this otherwise we will no longer order food from them.
Food: 1
Love this place, genuine Italian cuisine!
Atmosphere: 5
Food: 5
Service: 5
Great food! Prices are a little high, but where else can you get amazing crab stuffed mushrooms?!
Atmosphere: 5
Food: 5
Service: 5
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