Innsbrook Clubhouse Bar & Grille

Food was wonderful. The staff was great and friendly. It was a tad loud for us but that's what you get when you eat out on a weekend. Were definitely going back for more pizza!

Stay away.

Booked a VRBO for my sister’s bachelorette weekend, looked online and there aren’t many restaurant options around. Came across the bar & grille and thought that would be a good first night spot especially with live music. Called, asked if they took reservations and gave my info since there were 14 of us. We arrived a little before 7 for our reservation and they told us they just need to clean off our table, perfect so we went outside and waited under the covered drive because it was a packed house with a rehearsal dinner. After about 30 minutes we were still waiting so we grabbed a drink from the bar and went back outside. An hour later (8:00) the hostess told us they went ahead and sat a 8 top and 6 top because those were easier and the only thing they had available now was a 5 top that we could all stand around (this would be totally fine if we were just drinking but we came for dinner and drinks). She said or I could go wipe some tables off and you guys could sit outside (it was misting out) we asked if they had umbrellas because if so that would be fine. She said yes and was going to set it up. 20 minutes later we are still outside waiting. I go inside to see what the problem is. I was told they don’t take reservations, the hostess was confused and we can’t sit outside and that they still don’t have a table for us and can’t tell us when they will. When telling them that our reservation was at 7 the response I got back was “we don’t take those” and “it’s not my job to fix it on the website”. Very poor communication all the way around and nobody knew what they were doing. The kitchen closes at 9, it’s 8:40 so we decided to split up our bachelorette group just to get in and get our orders. They did end up giving us 2 bottles of wine which was appreciated. Once we finally got seated our service wasn’t terrible, food came out at a decent time (probably because we were the only table left to order). I’m in the industry, I know it can be chaotic at times, but being told all these different things by different employees all while making a reservation 3 weeks prior to avoid this situation completely was extremely frustrating and the responses were extremely unprofessional and rude. We would be provided a solution, wait for things to be set up, and then be told actually we can’t do that and be back at square one. Would not recommend unfortunately.

Great place for food, drink and view. Do yourself a favor, try and go when Stephen Jones is playing music!

I really enjoyed that salad bar and drinks. I tried the portobello steaks and thought they tasted great

Great food. Great fun!

First time ate there for lunch Friday 4/25. We were only table. Waitress attentive at first but we needed more time to look at menu then when ready she was nowhere to be seen. Other waitress, host and staff sitting around talking, playing cards etc. even though they saw us looking their way no one came over or got our waitress and we almost left. When she came we said table was so sticky that menu was even sticking to it-she blamed it on being wood table! Food was great but service downhill after we got our food. For being the only table when done no one came and our waitress now had her back turned to us and was socializing with rest of employees. Again, despite our eye contact no one came. When waitress showed we asked for to go containers and she didn’t ask if we wanted anything else like dessert and we had to catch her to ask for our bill cause she didn’t bring it. A customer came in but because no staff was paying attention I had to signal for them that they had another customer. Despite food being good we were not impressed for our first time. I can’t imagine how much worse it might be if there were any customers besides us. Management at fault for letting employees mingle and not pay attention. We even had to find ketchup from another table cause ours was empty. How about having your staff check table supplies instead of playing cards! C’mon Innsbrook do better and we may return!

We stayed at an airbnb on property so the choices in where to eat are limited. Next time we will bring our own food. We were sat outside quickly but our waitress was painfully slow. The place was not busy, she just had no sense of urgency whatsoever. I ordered the "chicken bowl with grains and assorted veggies". While the chicken was good the grains tasted like they were microwaved in a plastic bag. The assorted veggies was 2 pieces of squash. Disappointing for $24.
The next night we got take out. The prime rib sandwich was very tasty but the pizza was not great. The sauce had no flavor and there was not much.

Atmosphere: 4

Food: 3

Service: 2

Cool speak easy upstairs

🌟 Air BnB tenants, two nights in a condo in this AMAZING area 🌟
Well... I've had worse, but I don't remember when it was.
First, I'll state the facts, then I'll follow with how I felt about the situations.

1) We arrived around 7:30, and were seated almost immediately at what I assume was the last table available... DIRECTLY in front of the live band, who clearly don't use a monitor.
2) 15 minutes later, our waitress came to ask for our drink order.
3) After the drinks came, she took our orders (last time we saw her), and none of it came out for very close to 30 minutes.
4) A runner from the kitchen brought out all 6 orders, two of which were wrong. The most simple items, the smashed burgers (literally like 4 ingredients), came without the bacon or cheese listed in the description.
Got it down in front of almost-unbearable volume.
5) we sat for at least 10 minutes after finishing our food, waiting for our checks. My husband finally went to the front and asked for our checks... The waitress reappeared! 😲... she promptly brought out all on one check. She did immediately go split it up the way it was supposed to be. Two singletons and two couples, so 4 checks total.
6) one of the single guy's was charged twice, because the waitress accidentally used his card for our check, too. But they can't get his money back to him for 3-5 days, because card processor BS.

OK NOW FOR THE *FEELS* PART. Numbers correlate to above statements ^

1) someone should have mentioned on our arrival that the only available table was 8 FEET in front of the live band. I realize live music is typically *very* loud, but honestly, would it have hurt anything to turn down the speakers, noticing the staff sat 6 people so close??
2) It took 15 minutes for a waitress to show up and take our drink order.
The drink cups are, not even lying, cheap, flexible plastic solo-cup-wannabe's, unless you order an alcoholic drink, which is a pint mason jar (marg) or a beer (actual glass).
3) The menu is rather limited. Only 2 pages in a small book, including appetizers, desserts etc. I ordered the prime rib sandwich (basically a French dip), which is *$18*, but doesn't come with cheese. I chose the salad bar (+$6, making my meal $24) as my side. It was actually pretty good! Of course, I made it myself so I'd hope so 😝
4) BOTH of the guys who ordered the smashed burgers saw theirs arrive with nothing on them but a squirt of sauce. No bacon, no cheese. The burgers come with a whole 5 ingredients. Bun, meat, cheese, bacon, sauce. And they forgot 2 of them. For as limited as this is of a menu, you'd think they'd be more on top of what comes on their own burgers.
Meanwhile, none of us can carry on anything that resembled a conversation, except for the brief moments between songs, and the screaming and hollering from the pretty drunk bunch of folks (12-15) next to us.
5) we never saw the waitress again, after she put in our food order. Which is just piss-poor service. It bothers the hell out of me to tip low, but WOW. Not only did she never show again after getting our orders, we waited at least 10 minutes after *completely* finishing our food, for the checks to come, but they never did. My husband finally went and got the greeters to go find our waitress, who promptly brought the check all on one ticket. Never even asked. So we had her please separate them out, and she did.
6) And THEN she charged one of the single guys his check, and then used his again for OUR order. But the card company supposedly can't get his money back to him for another 3-5 days. They immediately took it OUT, of course, but can't put it back? 👌🏻
The friend who was double-charged asked to talk to a manager, who had to come out front with us to talk because we couldn't hear anyone else, anyway. Guess what her offer for compensation is,

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Dine-In Dinner Salad Bar

Didn't eat there. Only played golf. The course was in excellent shape!!! Will definitely play again!

The coarse is in great shape

Fries were good. Buffwrap was okay. Nothing special. Don't have much selection. Water tasted awful. Ordering a tall drink just gets you more ice.

Atmosphere: 3

Food: 3

Service: 2

Really tasty, great service, great atmosphere

Atmosphere: 5

Food: 5

Service: 5

Salmon BLT and the mushroom dish were excellent. Good fries too. The place was busy and service was fast.

Atmosphere: 5

Food: 4

Service: 4