The guy at the window made my wife feel extremely uncomfortable by grabbing her hand and acting like he was pulling her. Very weird and unprofessional. Haven’t been back since
Atmosphere: 1
Service: 1
Bill & Beth Poyner
Had an issue with the food, but staff immediately made it right and even discounted the meal, which we did not ask for or expect.
Atmosphere: 4
Food: 4
Service: 5
Dan Wilson
Thank you for the first and last time i try to eat at you establishment the food was alright a best ,service,none im sorry to say that i worked all year and my boss takes me out to eat to show his grattitude and i cant even eat the food,burnt beans covered up with cheese burnt my steak than put a rare steak on a fajita skillitt
Atmosphere: 1
Food: 1
Service: 1
TJ Crowden
I recently dined at Don Carlos and had an experience that was less than ideal. Unfortunately, we found a roach in our meal. When we brought it to the staff’s attention, they apologized and provided a replacement. While I appreciate their prompt response, I was surprised that we still had to pay for the meal despite the incident. Additionally, the ambiance of the restaurant was quite disappointing, with dim lighting and an uninviting atmosphere. I hope the restaurant takes this feedback seriously to improve their quality control and customer service, as well as enhance the overall dining environment.
Atmosphere: 2
Food: 1
Service: 2
Paula Tucker
It was picked up right on time.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Enchiladas Supreme
Tina G.
My daughters burrito and my chimachanga looked and tasted the same?????
Atmosphere: 4
Food: 4
Service: 4
Ron Reeds
Great food, service be prepared to wait for a long time. However it was fine as they brought chips right away
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Tacos Oaxaca
justin stearns
My cocktail was fire.
Atmosphere: 5
Food: 5
Service: 5
Brittney Mitchell
Nice restaurant, very friendly staff, just had a few mess ups over dinner. If I'm in the area again, I may try again. Could have just been a busy night for the cooks.
The picture below, doesn't do it justice, it is called The Don Carlos Dip, and it was mind blowing!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birria Taco
John Brown
Really good food. Everyone was happy!
Atmosphere: 4
Food: 5
Service: 5
Swapnil Moon
Awesome service and food. I tried most of the Mexican restaurants in Cape Girardeau & Jackson, but this Don Carlos in Jackson offers the best taste in food compared to the others. I vouch for the Birria Taco combo all the time, it is my go to order whenever I visit this restaurant. The Mexipizza is my second favorite. I would recommend the Birria Taco to everyone as a must order.
The guy at the window made my wife feel extremely uncomfortable by grabbing her hand and acting like he was pulling her. Very weird and unprofessional. Haven’t been back since
Atmosphere: 1
Service: 1
Had an issue with the food, but staff immediately made it right and even discounted the meal, which we did not ask for or expect.
Atmosphere: 4
Food: 4
Service: 5
Thank you for the first and last time i try to eat at you establishment the food was alright a best ,service,none im sorry to say that i worked all year and my boss takes me out to eat to show his grattitude and i cant even eat the food,burnt beans covered up with cheese burnt my steak than put a rare steak on a fajita skillitt
Atmosphere: 1
Food: 1
Service: 1
I recently dined at Don Carlos and had an experience that was less than ideal. Unfortunately, we found a roach in our meal. When we brought it to the staff’s attention, they apologized and provided a replacement. While I appreciate their prompt response, I was surprised that we still had to pay for the meal despite the incident. Additionally, the ambiance of the restaurant was quite disappointing, with dim lighting and an uninviting atmosphere. I hope the restaurant takes this feedback seriously to improve their quality control and customer service, as well as enhance the overall dining environment.
Atmosphere: 2
Food: 1
Service: 2
It was picked up right on time.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Enchiladas Supreme
My daughters burrito and my chimachanga looked and tasted the same?????
Atmosphere: 4
Food: 4
Service: 4
Great food, service be prepared to wait for a long time. However it was fine as they brought chips right away
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Tacos Oaxaca
My cocktail was fire.
Atmosphere: 5
Food: 5
Service: 5
Nice restaurant, very friendly staff, just had a few mess ups over dinner. If I'm in the area again, I may try again. Could have just been a busy night for the cooks.
Atmosphere: 5
Food: 3
Service: 5
Great Place and Location in Jackson, Mo.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love the drive thru.
Atmosphere: 5
Food: 5
Service: 5
The picture below, doesn't do it justice, it is called The Don Carlos Dip, and it was mind blowing!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birria Taco
Really good food. Everyone was happy!
Atmosphere: 4
Food: 5
Service: 5
Awesome service and food. I tried most of the Mexican restaurants in Cape Girardeau & Jackson, but this Don Carlos in Jackson offers the best taste in food compared to the others. I vouch for the Birria Taco combo all the time, it is my go to order whenever I visit this restaurant. The Mexipizza is my second favorite. I would recommend the Birria Taco to everyone as a must order.
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
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