Amazing. I ordered a pick-up Steak & Cheese Sandwich for my daughter. When she opened it, it was cold (never heated). When I called the store and asked if the sandwich was supposed to be hot, I was told “only if it was requested to be heated”.
Below is the menu description:
Steak & Cheese
Our Steak & Cheese sandwich is where warm, delicious steak gets topped with melty cheesiness. Get crazy with veggies and sauces to make it what you want.
Doesn’t the words “warm” and “melty” suggest something?
Atmosphere: 1
Food: 2
Service: 3
steve peak
Asked for the beast it wasn't at all what is advertised it comes with a set of meat and toppings after the lack of meat she asked what veggies I wanted I told what comes with it she had to turn around and look at the menu board never made eye contact what a big disappointment
Food: 1
Service: 1
Martlet1
Used to be awesome. Now it moves at the speed of smell. The food is still good but it’s really really slow. And I hope they get better because they are nice
Atmosphere: 4
Food: 5
Service: 2
Bethany Grebing
I would give zero stars if it was an option. This location has dramatically went down hill in the last few weeks or so. The new management is an absolute joke. Zero customer service or people skills. I’ve never seen someone so eager to be combative. Let alone the person who is supposed to set the example and be the leader. GUARANTEED LOST BUSINESS!!
Atmosphere: 1
Food: 1
Service: 1
Heidi Martinez
I was Door Dashing this evening there were 3 teenagers working in the store it literally took 30 minutes to get the order only after Bryce lost the food so it had to be remade. I DO understand this is probably their 1st job but I'm really gonna need Subway to do better as Door Dashing orders is my income so this 30 minute ordeal I lost money
Atmosphere: 2
Food: 2
Service: 1
Grand Papa
Food was what you expect. But the very vulgar conversation between the manager and I'm guessing her daughter was what got me. No sense of decency or shame.
Atmosphere: 1
Food: 2
Service: 1
zameka taylor
Bread was soggy after getting it toasted and also ordered a cookie . I cut my tongue the cookie was so hard and stiff as if they’ve been baked last week and served to me
Food: 1
Service: 3
Dillon Lincoln
Stuff really has made a turnaround in the last 6 months
Atmosphere: 5
Food: 5
Service: 5
Jason Pieper
This store has really turned around in the last few months! Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Justin Williams
Staff is very friendly..... great service !! Have been enjoying going in to eat there while working in Jackson!!!
Everything was super clean and the staff was excellent and super friendly!!! Thank you for such great service! Will definitely be back!!
Atmosphere: 5
Food: 5
Service: 5
Ryan Kelly
Pernisha (I hope I spelled her name correctly) was an absolute delight. She's awesome and caring.
Atmosphere: 5
Food: 5
Service: 5
Donnie Bond
This subway needs a real good cleaning and the tables need cleaned more often
Atmosphere: 3
Food: 4
Service: 4
Wyatt Alexander
Theo was really helpful and nice! The environment was very clean and taken care of and staff was quick and efficient. Thank you for that pleasant experience ?
Atmosphere: 5
Food: 5
Service: 5
Robert Sumner
I love this location! I used to come all the time but it slowly declined so we quit visiting as much. But here recently the store has completely improved. It's so much cleaner! Even during a busy lunch time, they do a great job taking care of you and getting you on your way. Bethany and Pernisha are so funny and great at their job! 10/10 recommend! We will be back very soon.
Amazing. I ordered a pick-up Steak & Cheese Sandwich for my daughter. When she opened it, it was cold (never heated). When I called the store and asked if the sandwich was supposed to be hot, I was told “only if it was requested to be heated”.
Below is the menu description:
Steak & Cheese
Our Steak & Cheese sandwich is where warm, delicious steak gets topped with melty cheesiness. Get crazy with veggies and sauces to make it what you want.
Doesn’t the words “warm” and “melty” suggest something?
Atmosphere: 1
Food: 2
Service: 3
Asked for the beast it wasn't at all what is advertised it comes with a set of meat and toppings after the lack of meat she asked what veggies I wanted I told what comes with it she had to turn around and look at the menu board never made eye contact what a big disappointment
Food: 1
Service: 1
Used to be awesome. Now it moves at the speed of smell. The food is still good but it’s really really slow. And I hope they get better because they are nice
Atmosphere: 4
Food: 5
Service: 2
I would give zero stars if it was an option. This location has dramatically went down hill in the last few weeks or so. The new management is an absolute joke. Zero customer service or people skills. I’ve never seen someone so eager to be combative. Let alone the person who is supposed to set the example and be the leader. GUARANTEED LOST BUSINESS!!
Atmosphere: 1
Food: 1
Service: 1
I was Door Dashing this evening there were 3 teenagers working in the store it literally took 30 minutes to get the order only after Bryce lost the food so it had to be remade. I DO understand this is probably their 1st job but I'm really gonna need Subway to do better as Door Dashing orders is my income so this 30 minute ordeal I lost money
Atmosphere: 2
Food: 2
Service: 1
Food was what you expect. But the very vulgar conversation between the manager and I'm guessing her daughter was what got me. No sense of decency or shame.
Atmosphere: 1
Food: 2
Service: 1
Bread was soggy after getting it toasted and also ordered a cookie . I cut my tongue the cookie was so hard and stiff as if they’ve been baked last week and served to me
Food: 1
Service: 3
Stuff really has made a turnaround in the last 6 months
Atmosphere: 5
Food: 5
Service: 5
This store has really turned around in the last few months! Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Staff is very friendly..... great service !! Have been enjoying going in to eat there while working in Jackson!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everything was super clean and the staff was excellent and super friendly!!! Thank you for such great service! Will definitely be back!!
Atmosphere: 5
Food: 5
Service: 5
Pernisha (I hope I spelled her name correctly) was an absolute delight. She's awesome and caring.
Atmosphere: 5
Food: 5
Service: 5
This subway needs a real good cleaning and the tables need cleaned more often
Atmosphere: 3
Food: 4
Service: 4
Theo was really helpful and nice! The environment was very clean and taken care of and staff was quick and efficient. Thank you for that pleasant experience ?
Atmosphere: 5
Food: 5
Service: 5
I love this location! I used to come all the time but it slowly declined so we quit visiting as much. But here recently the store has completely improved. It's so much cleaner! Even during a busy lunch time, they do a great job taking care of you and getting you on your way. Bethany and Pernisha are so funny and great at their job! 10/10 recommend! We will be back very soon.
Atmosphere: 5
Food: 5
Service: 5
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