McDonald's
500 W 92 Hwy, Kearney
(816) 628-3442
Recent Reviews
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This location is very bad about getting orders wrong or mixed up with other customers. They served me a sausage patty today that was burned to a crisp. I took one bite and had to spit it out. I returned for a replacement. No apology at all. They replaced it but the new patty had burn spots on it too. It was edible but not worth the money.
The seating area inside olthe restaurant is filthy. All of the tables had some sort of food or trash on them, the floor hasn't been swept as there is food and trash on the floor.
Horrible service. I had a DoorDash order and by the time the dasher was there, they said that they couldn’t open the doors for him and when he explained the situation, they said they didn’t give a shit. horrible service.
I had a doordash order to pick up that was placed before they had closed. when i went to pick it up the lady at the window was EXTREMELY rude. when i first pulled up she said “hello?” with so much attitude, then proceeded to say “actually we closed”, when i asked what i should do she said “idk we’re closed… so bye”. i think she had dyed red hair not sure tho. i just find it extremely disrespectful, i know they were closed but that was not expressed to me by doordash and still think you should uphold customer service even if closed because that’s still your clientele. 05/29/2025
Line is terribly long at night. Usually about 30 mins minimum
Ordered breakfast around 1020 got there at 1035 to be told they arnt serving breakfast anymore when its 5 mins past lunch time. Just sounds like being lazy too me
We went through the drive thru to get drinks. The Coke-a-Colas they gave me was carbonated, asked if someone would change the carbonation; kid proceeded to tell me the person who does that wouldn’t be in, manager came over (short, dark hair wears glasses- saw no name tag, didn’t say who she was), she proceeded to get a small cup filled it and said “it taste like our normal Coke!” I asked for a refund and was told they don’t refund drinks (WTheck?!) so I asked for different flavor of drink and left. I’m pretty sure I know carbonation when I taste it. Never have I seen management do that or argue with a customer. I’ve been to this one many times with no issues. The service has gone down hill. Just sad since she is in a customer service position that she chose to be snarky. 12/22/24 early afternoon
Atmosphere: 1
Food: 1
Service: 1
Got a double quarter meal and it still had the plastic packing still on it and it was raw it was totally dissatisfying
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Quarter Pounder Hamburger, Dr Pepper
Place always running behind gets orders wrong most every time and then you pull around and sit for your wrong order. Really need new team to run it.
Atmosphere: 1
Food: 2
Service: 1
30 min wait went across the street to DQ the team member on duty did refund our tickets
Service: 1
Restaurantji Recommends
Very rude people and lack of service. Had to wait 45 min for order. Drive thru pack people in lobby mad.
Atmosphere: 1
Food: 5
Service: 1
the fries were only half full, was given no sauce i asked for and no straw. My 2 Cheeseburgers had absolutely no onions rather than extra...
amog us
I got kicked out after One of their employees Gave me a free drink and said don’t worry about paying for it and after I called the McDonald’s to talk to them about it they said I was no longer welcome there and that there gonna put my picture on there window but yet I did nothing wrong
Atmosphere: 1
Food: 1
Service: 1
Got food poisoning and doesnt help for the hotcakes they missed
Atmosphere: 2
Food: 1
Service: 1
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