AVOID this location at all costs. It’s a complete coin toss as to whether they’ll get your order correct. Ordered a nachos bell grande with no beans and a side of caliente sauce. First the caliente sauce wasn’t in the bag. Next, not only did they put beans on my order, they put chicken on it too (see closely in photo) which WASN'T supposed to be on it at all. Will never use this location again.
Atmosphere: 1
Food: 1
Service: 1
Emmantha Mitchell
The workers were nice and professional, but I ask for fresh nacho fries and I didn’t get that. I got some old fries. The cheese was hot, but it started to taste weird. I ordered two soft burritos (without meat) but didn’t eat them, because I threw up the fries and cheese. Idk how many time Taco Bell food gave me food poisoning. My stomach is so sore. I don’t drink sodas, but I had to buy two sodas and pb to help my stomach. It’s just time for me to stop eating at Taco Bell and restaurants period. 😔😞
Food: 1
Service: 5
Daniel Kim
You pay to get sick
Avoiding Reality
I specifically asked for no beans in my burrito, and I even double-checked my receipt, which confirmed "no beans." However, when I took a bite, there were beans inside. I let it slide, thinking maybe it was a mistake, but ever since eating at Taco Bell, I’ve been severely sick. I can’t stomach anything, and to make matters worse, I had to go to work feeling absolutely miserable. It's now been a second day and I'm still feeling very sick. I truly believe that I got food poisoning. This experience has completely ruined my trust in this location. Definitely won’t be coming back.
Conrado Dela Cruz
This Taco Bell sells cold burritos with little to no meat. Ordering here is also a pain.
Janae Norman
We decided to dine in and waited 30 minutes for our food and it still wasn't done... then the girl with the pink hair look at us crazy when we said we wanted a refund
Jen Casady
The meat just keeps getting worse. I didn’t finish the taco I got. Save your dollars… go somewhere else.
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Doritos Locos Tacos Supreme
Amanda Mendez
Cashier was rude, burrito was cold, and beans were dried up.
Brian
Ordered food online for pickup ASAP while 20 minutes away. Drive thru was not speaking to cars in line.
After waiting 20 minutes to speak to someone they said they needed 10 to 15 minutes to prepare our simple order.
In this day and age, this is garbage. Every car that went through the drive thru left without buying anything. If you're the franchise, fire your night staff ASAP. Worthless.
Atmosphere: 1
Food: 1
Service: 1
Daniel Berumen
Night manager is a joke in Kirkwood. Service is horrible. Can’t even get an order right!
Do not waste your money here. Food was burned. Barely any filling in the soft taco or Crunchwrap - they completely left out the tostada thing that's supposed to make it "crunch." Cheese cup for nachos was barely 1/3 full. Cinnamon twist bag is barely 1/2 full. Chips were stale, hard, and cold. Tortillas were stale and hard. Had to wait for burned food to be remade. I feel like I got 1/2 an order. I mean, seriously? Wish I had read the reviews ahead of time. I won't ever be coming back to this location because it's a complete ripoff. Get it together or close shop already.
Atmosphere: 1
Food: 1
Service: 1
O W
Just got home from drive through and found only part of the order. The rest probably still back at restaurant. But I got charged for the everything. It wasn't busy, staff was relaxed and chatting. It was my first and last time being there. I know it is not a lot but it is not worth it.
Atmosphere: 1
Food: 1
Service: 1
luke theisman
How hard is it to make a taco? Jesus christ......just quit.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doritos Locos Tacos Supreme
ntlinds1982
Best Taco Bell experience I've had in STL. Nina gave me over the top service, she expedited my small and very simple order. It was greatly appreciated. My food was hot, fast, and fresh. The dining room was clean. 5 star visit all the way around.
Atmosphere: 5
Food: 5
Service: 5
Jason R
They force you to order on the kiosk even tho 4 employees sit in the dining room playing on their phones including the mngr who is dressed in street clothes. Every table is dirty and the employees that are "working" are rude and incompetent. Terrible experience personally, everyone here should be fired.
AVOID this location at all costs. It’s a complete coin toss as to whether they’ll get your order correct. Ordered a nachos bell grande with no beans and a side of caliente sauce. First the caliente sauce wasn’t in the bag. Next, not only did they put beans on my order, they put chicken on it too (see closely in photo) which WASN'T supposed to be on it at all. Will never use this location again.
Atmosphere: 1
Food: 1
Service: 1
The workers were nice and professional, but I ask for fresh nacho fries and I didn’t get that. I got some old fries. The cheese was hot, but it started to taste weird. I ordered two soft burritos (without meat) but didn’t eat them, because I threw up the fries and cheese. Idk how many time Taco Bell food gave me food poisoning. My stomach is so sore. I don’t drink sodas, but I had to buy two sodas and pb to help my stomach. It’s just time for me to stop eating at Taco Bell and restaurants period. 😔😞
Food: 1
Service: 5
You pay to get sick
I specifically asked for no beans in my burrito, and I even double-checked my receipt, which confirmed "no beans." However, when I took a bite, there were beans inside. I let it slide, thinking maybe it was a mistake, but ever since eating at Taco Bell, I’ve been severely sick. I can’t stomach anything, and to make matters worse, I had to go to work feeling absolutely miserable. It's now been a second day and I'm still feeling very sick. I truly believe that I got food poisoning. This experience has completely ruined my trust in this location. Definitely won’t be coming back.
This Taco Bell sells cold burritos with little to no meat. Ordering here is also a pain.
We decided to dine in and waited 30 minutes for our food and it still wasn't done... then the girl with the pink hair look at us crazy when we said we wanted a refund
The meat just keeps getting worse. I didn’t finish the taco I got. Save your dollars… go somewhere else.
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Doritos Locos Tacos Supreme
Cashier was rude, burrito was cold, and beans were dried up.
Ordered food online for pickup ASAP while 20 minutes away. Drive thru was not speaking to cars in line.
After waiting 20 minutes to speak to someone they said they needed 10 to 15 minutes to prepare our simple order.
In this day and age, this is garbage. Every car that went through the drive thru left without buying anything. If you're the franchise, fire your night staff ASAP. Worthless.
Atmosphere: 1
Food: 1
Service: 1
Night manager is a joke in Kirkwood. Service is horrible. Can’t even get an order right!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Do not waste your money here. Food was burned. Barely any filling in the soft taco or Crunchwrap - they completely left out the tostada thing that's supposed to make it "crunch." Cheese cup for nachos was barely 1/3 full. Cinnamon twist bag is barely 1/2 full. Chips were stale, hard, and cold. Tortillas were stale and hard. Had to wait for burned food to be remade. I feel like I got 1/2 an order. I mean, seriously? Wish I had read the reviews ahead of time. I won't ever be coming back to this location because it's a complete ripoff. Get it together or close shop already.
Atmosphere: 1
Food: 1
Service: 1
Just got home from drive through and found only part of the order. The rest probably still back at restaurant. But I got charged for the everything. It wasn't busy, staff was relaxed and chatting. It was my first and last time being there. I know it is not a lot but it is not worth it.
Atmosphere: 1
Food: 1
Service: 1
How hard is it to make a taco? Jesus christ......just quit.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doritos Locos Tacos Supreme
Best Taco Bell experience I've had in STL. Nina gave me over the top service, she expedited my small and very simple order. It was greatly appreciated. My food was hot, fast, and fresh. The dining room was clean. 5 star visit all the way around.
Atmosphere: 5
Food: 5
Service: 5
They force you to order on the kiosk even tho 4 employees sit in the dining room playing on their phones including the mngr who is dressed in street clothes. Every table is dirty and the employees that are "working" are rude and incompetent. Terrible experience personally, everyone here should be fired.
Atmosphere: 1
Food: 1
Service: 1
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