White Castle
1224 S Kirkwood Rd, Kirkwood
(314) 822-2681
Recent Reviews
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Great place real fast
Food: 5
Service: 5
Cashier was very rude and unprofessional!!!
Atmosphere: 1
Food: 2
Service: 1
Hamburgers was cold fries was hot didnt make sense to me
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Fish
The lady was awesome. The male kiddo though that rolled his eyes so hard it looked painful when we asked for ketchup was kind of rude.
Atmosphere: 3
Food: 5
Service: 4
Classic White Castle. Great decorations. We had a wonderful waitress who was very attentive. Good job!
Nicely decorated. Food was what we expected and was hot. Servers friendly. Everyone was smiling and having a good time. Fun experience.
Placed an online order of a 6 pack of Smokey joes and then have two singular Smokey joes, as well as three other sandwiches and two orders of fries. When I arrived I was told they don’t have any type of sloppy joes, I said okay assuming those would be taken off my order. They were not. And they did not provide me with a receipt. So no proof of me not getting my food. And I paid $30 on what should’ve been a $15 order. I called and left my number to ask this to be resolved and I never received a call back. I used to work here as a teenager and I’ve never had this happen. Sad.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Chicken Sliders and Fries
Never got to eat food because it took 20 minutes to get to the front of the order line. The person taking orders just walked off and started doing other things.
Service: 1
Took 16 minutes around 8:00 p.m. Tonight to get three cheese sliders terribly slow and they didn't give me napkins.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Sliders
UPDATE YOUR HOURS - NOT OPEN TILL 2AM
Restaurantji Recommends
Dang. Drive thru lady was so rude. No desire to come back to this location. Good lord.
Atmosphere: 1
Food: 1
Service: 1
I went in on 11/27/24 and wanted to order two meals. There were a few customers in front of me. The behavior of the staff was unprofessional. Whoever was running the cash register had their pants below their rear end and put their hands inside their pants waistband to pull their pants up. The staff was loud and discussing personal matters in front of the customers. The person who was running the cash register went on break and came out and bent over the counter where I was waiting in line to order, with their pants below their rear end, to show an employee working behind the counter their phone with someone on a face time call. The person working behind the counter started shouting happy birthday to whoever was on the phone. The two customers in front of me left with free food, apparently because either someone didn’t know how to run the register, or the register was down…I couldn’t tell because no one was communicating clearly. So I began to order and was asked what I wanted and when I began to say what I wanted, I was told that I couldn’t be helped because I was using a credit card and because my order was too big. And I wasn’t told those words..I can’t even remember the words that were used. Mostly cartoon emotional overreaction from the employee, but I figured it out.
…an announcement to customers in line should have been made letting them know that their system was down and that they could only accept cash payments. Instead, four customers in front me got free food, I suppose because their order was “small enough”, and I wasted my time waiting in line, enduring the obnoxious interactions of the employees. I also learned while waiting in line that the manager wasn’t going to be there for 2 weeks. Please send someone to manage this store because apparently no one is.
1. Food was cold
2. the server was dirty looking but friendly
3. place also was kinda dirty and it 7 minutes to get waited on when I was the only one there
Atmosphere: 1
Food: 1
Service: 2
Says they are open till 2 am, tried to use drive through at 12:40 and was informed they were closed. Sat there for awhile while the guy chatted with a car in the drive through obviously not there for food. Should probably change their hours if they are not actually going to stay open as long as they say. Especially since some people go out of their way to find a place open after midnight.
Great food and great people
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries, Panko Fish Sandwich, Sliders, Chicken Rings
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